The location of the hotel is perfect for those traveling by car, as it is right off of I-64 and in a rather rural area. It is also conveniently situated in the nearby Charlottesville Virginia area, allowing easy access to various attractions. the rooms are comfortable and well-equipped, with amenities such as AC units for climate control and constant fan for a peaceful night's sleep.

Some guests have reported that the hotel staff can be unhelpful and unfriendly when it comes to providing further information, especially for business travelers using corporate cards.

I recently stayed at Best Western in Zion Crossroads for a family visit and was thoroughly impressed. The towels were thick, the hot water was instant, and the shower was well-appointed. The free breakfast went above and beyond the usual offerings, with hot oatmeal and make-your-own pancakes. The internet was strong, and there was coffee and tea available 24/7. The room was quiet, the beds were comfortable, and the Native American art in the lobby added a unique touch. The breakfast staff, especially a young lady named Jackie, were incredibly sweet and attentive.

Strongly recommend this hotel.

The pool was clean, heated, indoors. The room was amazing with a quiet surroundings. The staff was informative and friendly. The hot tub was amazing too! Nice entrance for fur baby with anxieties. Great area for dogs!

The hotel had convenient amenities like IHop, Starbucks, and Walmart nearby. The room was clean, comfortable, and had great amenities. The staff was friendly and helpful. The shower was amazing. The breakfast spread was nice.

Felt completely at home, no complaints whatsoever.

The towels, hot water, shower, free breakfast, strong internet, coffee and tea.

Absolutely nothing to say about dislikes.

Clean and spacious pool/spa area. Friendly staff. Convenient location near restaurants and Walmart. Good breakfast options. Efficient check-in process.

The hotel was excellent value for money, with affordable prices and attention to detail in the rooms. The location on the crossroads was perfect for exploring nearby Charlottesville Virginia area. The staff were friendly and provided fantastic service.

This hotel was great and there's nothing significant that needs improvement.

Convenient location in town, surrounded by popular restaurants and shops. Spacious and clean rooms with comfortable beds and strong internet connection. Well-appointed shower and abundant hot water supply. Free breakfast with hot oatmeal and make-your-own pancakes. Beautiful collection of Native American art and artifacts on display in public areas.

I had an amazing experience staying here! The staff was polite and accommodating, and you could tell they genuinely enjoyed helping customers. The hotel had a beautiful lounge that took my breath away, and the overall comfort was exceptional. The room was incredibly clean with a deep and spotless tub. The beds were so comfortable and well-made. The breakfast was also amazing, with a wide variety of options. I will definitely be staying here again when I visit this area.

Not obvious to find.

The maintenance team at Best Western went above and beyond to fix my broken AC unit, providing exceptional service. I had a pleasant stay with friendly staff and great amenities.

Cozy room, great hot chocolate, quiet, thick towels, instant hot water.

Everything was fantastic.

The hotel was very clean and well-decorated. The housekeeping staff was friendly and greeted us whenever we saw them. The pool and spa area were spacious and enjoyable. The location of the hotel was convenient and easily accessible from key locations. Additionally, the breakfast provided was delicious and had a variety of options.

The walls in the rooms were quite thin, which may not be ideal for light sleepers. There were instances where noise from other guests, such as snoring and conversations, could be heard.

This hotel is a hidden gem! The value for money is unbeatable, with affordable prices and attention to detail. The location is perfect for exploring the nearby Charlottesville area and visiting Thomas Jefferson's home. The staff is friendly and provides excellent service. The rooms are comfortable and come with basic amenities, and some even have jacuzzis. The breakfast spread is delicious and a great way to start the day. I will definitely be staying here again!

No major issues, everything was just fine.

Great location, close to Charlottesville. Clean and welcoming lobby. Professional staff. Comfortable rooms. Free breakfast with a variety of items. Not your typical free breakfast.

Unfriendly check-in experience. Uncomfortable mattresses.

The service desk staff was friendly and knowledgeable, providing helpful information and assistance during my stay. the lobby area was well decorated and had a cozy atmosphere. Additionally, the location of the hotel was convenient, with key attractions and amenities in close proximity.

I was disappointed with the room I was given, as it did not match the reservation I had made. When I brought this up with the staff, they claimed they did not have any king suites available.