We loved the convenient location near great shopping malls and the spacious and comfortable rooms. The staff went out of their way to provide excellent service, and we were granted a late check-out. As travelers with a car, we appreciated the easy parking facilities.

Felt like VIP guests, no complaints whatsoever.

High Street Café: The buffet at High Street Café is like a culinary adventure around the world. The variety of cuisines inspired by different culinary neighbourhoods is like taking a delicious trip without leaving your seat.

Bathroom without exhaust control.

I recently stayed at Shangri-La in Manila for a business trip, and I have to say it was an exceptional experience. The customer service was outstanding - the staff went above and beyond to assist us when we had an issue with the room's lock. The property itself is beautifully decorated and well-maintained, with top-notch amenities. I also appreciated the early check-in and late check-out options, allowing us to fully enjoy our stay without worrying about time constraints. it was a fantastic stay at Shangri-La.

Can't recommend highly enough this hotel.

We had a great stay at Shangri-La. The room was quiet with a beautiful view, comfortable beds, and ideal temperature. The staff was friendly and welcoming, and the breakfast was delicious with plenty of variety. The location was convenient and felt safe to explore. The check-in process was quick and efficient.

Nothing, it is perfect.

The hotel offered a seamless check-in process, even though it was fully booked during my stay. the room was spacious enough, although the shower area was a bit small. the location was superb, as it was within walking distance to BGC High Street. Additionally, the hotel provided plenty of choices for breakfast in their ballroom.

The gym was always crowded, and I often had to wait for machines to become available. the Chinese restaurant had a disappointing experience with a fish containing a big inside its mouth.

Stayed at Shangri-La The Fort, Manila and had a blast! High Street Café offered a mouthwatering buffet with cuisines from around the world, while High Street Lounge served amazing teas. Kerry Sports was my fitness haven, especially with the wide range of workout programs.

Trying to find my way through the 576 stylish rooms while marveling at the marble and silk accents.

The hotel is located in the heart of a vibrant business district, with nearby attractions and restaurants. The gym is huge and perfect for fitness enthusiasts. The rooms are spacious, with comfortable beds and exquisite bathrooms. The staff provides top-notch service, and the breakfast spread is delightful.

Taxis are hard to come by near the hotel.

I was pleasantly surprised with the warm welcome I received at the front desk. My room was impeccably clean, and I loved the modern amenities it offered. The staff at Shangri-La were extremely well-trained, efficient, and always available to assist me. Despite a few minor drawbacks mentioned in other reviews, I had a great time during my stay. I highly recommend this hotel for its excellent customer service and beautiful facilities.

The value for money at Shangri-La was excellent, with spacious rooms and a fantastic location in the BGC area. The staff were incredibly accommodating and courteous, making our stay truly enjoyable.

The hotel breakfast menu could have been improved by offering a wider variety of options.

Just returned from an incredible stay at Shangri-La The Fort! It was the perfect way to end our trip in the Philippines. The service was impeccable, the hotel is in a great location in walking distance to everything in BGC, and the views from our room on the 39th floor were amazing! The staff were accommodating and attentive, and the amenities were top-notch. The gym was the best I've ever seen and the breakfast buffet was out of this world. Highly recommend this hotel!

Totally recommend this hotel!

I recently had a wonderful stay at the new hotel in BGC. The location was perfect, allowing easy access to the airport and nearby attractions. The rooms were spacious and offered stunning views of the city skyline and Manila Bay. The hotel's selection of restaurants was impressive, catering to a variety of tastes. I particularly enjoyed the pool bar, which stayed open late, providing a great spot to unwind. The service from the staff was exceptional, with their warmth and hospitality shining through. I had an excellent experience and would highly recommend this hotel.

Drawbacks: Although the hotel offered a great experience overall, I would have preferred if the breakfast had been included in the package. Additionally, the parking validation machine was not working during my stay, causing some inconvenience when bringing cars in and out of the hotel.

The hotel is conveniently located in the heart of the city, close to shopping and entertainment options. the rooms are spacious and well, maintained, with a comfortable working area. the gym is impressive and well, equipped.

The breakfast buffet service was slow and inefficient, with staff overwhelmed and not attentive enough. the food quality and service at the conference we attended were also disappointing.

The facilities at this hotel were incredible, especially the gym and pool. The rooms were spacious and the L'occitane amenities were a nice touch. The breakfast buffet had a wide variety of options and was absolutely delicious. The in-hotel restaurants, such as Samba and the steak house, were top-notch. The staff, especially Ms. Isabel del Mundo, were accommodating and responsive to requests.

Felt truly spoilt, no reason to complain.

Good location with malls, restaurants, and a park nearby. Large rooms with nice views of the golf course and High Street area. Excellent amenities including a spacious gym and pool. Courteous staff that provide personalized experiences, efficient room service, and customizable dishes at breakfast. Fast elevators with short waiting times.

my valentine's stay at a superb hotel in manila was beyond expectations. the breakfast selection was amazing, the bedroom was comfortable and noise-free, and the staff were friendly and attentive. the in-room massages were heavenly. regret not staying longer!

Missing a bidet in the bathroom.