Great staff! We had an issue with our key and the front desk agent promptly resolved it. Breakfast was excellent, with a good variety of options. The room was clean and comfortable. Convenient location near the mall and restaurants. a pleasant stay.

We had a fantastic stay at Best Western! We were traveling with our two cats and needed a pet-friendly hotel, and this place exceeded our expectations. The check-in process was smooth, the room was spacious with a large bathroom, and the breakfast was absolutely delicious. The staff was very helpful, and the food options were fresh and varied. We loved it! Highly recommend.

Would recommend this hotel.

I recently stayed at Best Western for a weekend getaway and had a fantastic experience. The swimming pool was perfectly heated, making it ideal for a relaxing swim and soak in the hot tub. The breakfast was outstanding, with a variety of warm food options that were especially satisfying on a cold winter day. I also appreciated the great room upgrade I received at a reasonable price. The staff were incredibly friendly and accommodating, making me feel welcome and well taken care of. This hotel definitely exceeded my expectations with its quality facilities and top-notch service. Highly recommended!

Strongly recommend this hotel.

Clean room, accommodating staff, convenient location near highways, nice selection for breakfast.

Everything great, no negative aspects to mention.

The hotel offers excellent value for money with its affordable prices and attention to detail. Its convenient location near all the top attractions in the Rochester area makes it a great choice for anyone visiting Victor NY. The staff provides exceptional service and the basic amenities in the spacious rooms, whether with a king size bed or two queen beds, ensure a comfortable stay. The breakfast is appetizing, especially for vegetarians who enjoy whole foods.

All aspects of our stay were satisfactory.

The room was well-presented and in good working order. Staff were friendly and patient. Breakfast had a variety of fresh options. Beautiful forest view from rooms at the back. Quiet location close to attractions.

They were friendly, patient, and genuinely invested in making our stay enjoyable. The room was also a highlight, as it was beautifully presented and very clean. We were impressed with the attention to detail in the basic amenities provided, such as the comfortable beds and easy-to-access internet. Additionally, the location of this hotel was convenient, as it was close to the Pinnacle athletic campus, perfect for sports families.

All aspects of our stay at this hotel were more than satisfactory.

I recently stayed at a hotel that pleasantly surprised me with its exceptional value for money. The prices were very reasonable, especially considering the attention to detail and excellent service provided. The hotel's location was incredibly convenient, being close to the interstate and offering numerous options for dinner. It was also well situated for exploring nearby attractions such as Watkins Glen State Park and Niagra Falls. For sports families, the hotel's proximity to the Pinnacle athletic campus was a definite plus. The basic amenities were top-notch, and the rooms were clean, spacious, and in great condition. The size of the room was perfect for two people, ensuring a comfortable stay. The breakfast, served by a friendly and attentive hostess, was out of this world and truly added to the overall outstanding experience.

The only area that could use some improvement is the circulation within the hotel.

The value for money was excellent and the room was spacious and well-appointed. The location was great, with plenty of things to do in the area. The staff were friendly, warm, and courteous, making our stay even more enjoyable. The pool was a wonderful amenity, with convenient hours for a refreshing swim.

The breakfast could be improved with better hygiene practices. Hand sanitizer should be available for guests and staff, as I witnessed an attendant coughing into his hands without washing them.

The staff, food services, cleanliness, location, and pet-friendly policy were excellent.

There was nothing I didn't like.

The hotel is located in a great area with many restaurants and breweries nearby. The room was clean and had useful facilities such as a fridge and microwave. Service was decent and breakfast was included.

The vending area was quite dark and unsettling, potentially creating safety concerns.

The location of this hotel is fantastic. It is conveniently close to Victor and Rochester, with easy access to major highways such as I-90 and 490. it is situated near many restaurants, the Eastview Mall, and even a casino. You won't have any trouble finding places to eat or shop during your stay.

One downside is that there is a moderate amount of noise from adjoining rooms, which can be bothersome if you're a light sleeper.

The room was spacious with a big bathroom. The breakfast was delicious with fresh options. The staff was helpful and friendly. The location was great with plenty of things to do in the surrounding area.

Felt exceptional, no complaints.

Clean, great breakfast, comfortable beds, friendly staff, excellent shower.

Absolutely nothing to say about dislikes.

We had a fantastic stay at this hotel. Everything was close by - restaurants, shopping, and grocery stores. The hotel facilities were clean and well-maintained. The breakfast was delicious with a variety of options to choose from. The staff were super accommodating and helpful.

Nothing, all great.