Fantastic breakfast buffet with great variety and cleanliness. Mike, the friendly and helpful staff member who goes above and beyond. Pleasant and accommodating front desk staff. Convenient location close to amenities without feeling overcrowded. Comfortable and cozy rooms with a private feel. Excellent attention to safety and security

Couldn't fault the creaky bed.

Spacious and clean room with two bathrooms. Great variety and quality of breakfast. Convenient location close to hiking trails.

Uncomfortable couch and difficult front door. Small room and bed.

We were impressed with the spacious suite, it had two bathrooms and plenty of room for our family. The breakfast had many options and was very enjoyable. Great value for the price. we recommend Best Western for a comfortable stay.

The staff was very nice and helpful. Coffee, tea, and water were readily available in the lobby. The rooms were large and well-appointed with soft towels. Parking was convenient and the front desk staff was pleasant. The complimentary breakfast was good with a variety of options.

Felt safe and had no complaints.

The value for money at this hotel was great, and our room was comfortable. The location was convenient, and the staff treated us well throughout our stay.

Breakfast choices could have been better, with more variety.

This hotel is a great value for money! It's located right in the center of town on Historic Route 66, making it super convenient to explore the area. The staff is friendly and attentive, and the rooms are spacious and clean. The breakfast buffet offers fresh food and fruit along with hot items, which is a great way to start the day.

All was ok, no complaints here.

The hotel was located in a central area, making it convenient to explore the nearby attractions. The staff was friendly and accommodating, and the complimentary breakfast was plentiful and varied. Additionally, the rooms were clean, comfortable, and spacious, providing a pleasant stay.

Some of the furniture and amenities in the rooms needed maintenance or replacement. There were no extra sheets to cover the comforter, the room door didn't close properly, and the bathroom had some issues like a cracked bathtub and poorly maintained tile around the spouts.

I recently had the pleasure of staying at a hotel in a convenient location on Historic Route 66. The staff at the front desk were absolutely fantastic and went above and beyond to ensure my stay was incredible. The attention to detail and customer care was top-notch, leaving a lasting impression. The rooms were spacious and comfortable, with the added bonus of two bathrooms, which was a pleasant surprise. The breakfast provided was delicious, with a variety of fresh food and fruit, as well as hot items. It truly felt like a home away from home.

My stay at this hotel was exceptional and I couldn't find a single thing that needed improvement. Everything was perfect.

The hotel had a clean room with comfortable furnishings and good amenities. The friendly staff made me feel welcome and the location was perfect, just outside the busy area of Flagstaff and close to the Grand Canyon. The breakfast was easily accessible and the employees working it were efficient and friendly.

Absolutely nothing.

Great breakfast, friendly staff, clean and comfortable rooms, quiet location, better than other motels along Route 66.

Nicely furnished, great breakfast, easy location, helpful staff, unique King suite.

It was all superb.

Comfy bed, quiet room, working AC. Great location near entertainment and restaurants. Friendly and accommodating staff. Pet-friendly and good breakfast options nearby. Felt safe and cozy during the stay.

The hotel was conveniently located, close enough to the main attractions in town but still in a peaceful area. The bed and pillows were extremely comfortable, ensuring a good night's sleep. The breakfast offered was plentiful and varied, providing a great start to the day.

The couch in the room was uncomfortable, making it less enjoyable to relax in. Additionally, the front door dragged against the carpet, making it difficult to open and close smoothly.

We stopped in this city on our road trip from California to Colorado, and we were pleasantly surprised by the Best Western hotel. The hotel's location, right on Route 66 and close to downtown, was perfect for us. We enjoyed being able to easily access all the restaurants and shops without feeling cramped. Additionally, we loved that the hotel was right across the street from a safe and convenient walking/running path, which was great for some outdoor exercise. The hotel facilities were top-notch, with clean and spacious rooms. The breakfast had a variety of choices and the food was delicious. The staff were very friendly and understanding, going above and beyond to accommodate our needs.

Nothing, all excellent.

I absolutely loved my stay at Best Western Pony Soldier Inn. The room I stayed in was incredibly spacious and clean, with two comfortable queen beds. The staff was friendly and accommodating, making me feel welcome from the moment I arrived. The location of the hotel was perfect for my visit to the Grand Canyon, and there were plenty of restaurants and shops nearby. The breakfast provided was a great amenity, and I enjoyed starting my day with a delicious meal. I had a fantastic experience and would definitely recommend this hotel to others.