The location near Nissan Stadium is a clear advantage. The check-in process was efficient and friendly, with free parking—a definite plus. the bar's late opening limited our chance to unwind after a long drive. Breakfast offered variety but missed key items like bacon; a rotating menu would enhance the experience. While staff, including the front desk duo Kinney and the friendly night shift employee, were outstanding, our late-night encounter with an intoxicated individual was unsettling. Security handled it promptly, but the experience was less than ideal. A significant overcharge of nearly $800 caused financial strain and frustration. Attention to billing details is essential.

The staff were super helpful, especially the general manager, Angel. The shuttle service to downtown runs every half hour, making it easy for families to explore.

It wasn't exactly cheap, but it was worth it.

Clean rooms and friendly staff made for a pleasant stay. The shuttle service was essential but it ended too early at 9 pm.

wonderful experience at holiday inn nashville downtown with top-notch shuttle service, exceptional staff support, and comfortable accommodations!

incredible shuttle service and amazing staff!

Great for exploring downtown spots, but not ideal for walking

The property is just under 2 km from downtown Nashville, making it a breeze to hop on the free shuttle that runs every half an hour to much of the city, where you can visit popular spots like the Country Music Hall of Fame and Museum, Ryman Auditorium, and the vibrant Broadway area; the staff was friendly and the rooms were clean, but the surrounding area felt a little unsafe for walking, especially at night, so be cautious when heading out on foot.

perfect spot for our trip

The staff are incredible and super friendly. Rooms are clean and comfy with amenities like a fridge, microwave, and flat-screen TV. Loved having air conditioning and great security. Breakfast was decent, and no problem finding a seat. Shuttle service to downtown is a bonus, plus it's walking distance to the stadium and restaurants.

Starting with the positives, I was impressed by the size of the room - it was spacious and the king size bed was comfortable, although the pillows were a bit on the small side. The bar area had decent food and a friendly manager who made the experience enjoyable. On the downside, the check-in process was extremely unfriendly and disorganized. The staff seemed disinterested and unhelpful, adding unnecessary stress to the start of my stay. the breakfast did not live up to the advertised pictures, with limited offerings that were cold and unappetizing. The ongoing construction in the facility also made common areas messy and uninviting. the shuttle service was not as convenient as expected, causing confusion and inconvenience , especially those with mobility issues like my friend who uses a walker.

The location is convenient, with free parking and a shuttle to downtown, but don't be fooled by the ads—it's not a walkable distance and the surrounding area feels unsafe. The indoor pool was a letdown; it was chilly and slick, leading to accidents. Staff seemed overwhelmed. One rude employee hung up on me during a critical check-in confusion, and though the security handled a troubling encounter well, it left us shaken. Rooms were spacious and clean, but the unexpected charges and poor communication left a mediocre impression on what could've been a joyful trip.

Total disappointment—I'll definitely think twice before staying there again.

The location is great with a shuttle to downtown, perfect for exploring without parking hassles. Comfortable beds and friendly staff. Some room views were lacking, but the amenities and service made up for it. A convenient and cozy stay with helpful staff.

The free shuttle makes getting to downtown a total breeze! The staff is friendly, and the refurbishment adds a nice touch.

The breakfast is pretty basic and super wasteful with all those disposables.

Convenient Location and Friendly Staff Make for a Great Stay

The Holiday Inn Nashville Downtown - Stadium was perfectly situated just a 10-minute walk to Nissan Stadium and downtown attractions. The friendly staff, especially Tiffany at reception, made our stay enjoyable. The shuttle service was convenient, and the breakfast buffet was always well-stocked. Highly recommend!

The staff felt like family, greeting me with smiles every time! The shuttle service made it easy to explore downtown just minutes away. I loved the clean, comfy rooms and the delicious breakfast options—it was a great start to my day!

Do recommend! 😊❤️

Great shuttle service made getting to downtown Nashville easy and convenient.

Great shuttle service and comfortable beds, but rude front desk staff. Wi-Fi good.