Friendly Staff and Convenient Location

I had a pleasant stay, thanks to the friendly and helpful staff. the location of the hotel was convenient, close to restaurants and shops. However, improvements can be made in terms of cleanliness and room maintenance, especially with issues like wet floors and thin walls.

The city views from the Best Western Plus Raleigh Crabtree Valley Hotel were surprisingly charming, overlooking an old car junkyard-turned-garage that added a unique touch to the scenery. The staff's warm welcome at the front desk made my arrival feel special, and the free airport shuttle was a convenient and thoughtful amenity.

The coffee at the hotel was a bit disappointing, as it tasted watered down.

The Best Western Plus Raleigh Crabtree Valley Hotel provided a comfortable stay with friendly staff, a variety in breakfast options, and nice in-room amenities. The outdoor pool area, with sun loungers and a grill, was a relaxing spot. The nearby landmarks, like PNC Arena and Umstead Park, offered great family bonding opportunities. Unfortunately, the short pool hours and elevator issues were minor inconveniences.

The staff at this hotel are exceptional. From the manager to the cleaning and breakfast crew, everyone was welcoming, friendly, and helpful. the breakfast provided has a lot of options and is sufficient for a good start to the day. the rooms are comfortable, and the housekeeping service is top-notch.

Walking into the hotel felt comforting, with friendly staff welcoming me. The convenient location near dining and shopping was perfect for my plans. However, issues with cleanliness and service quality left me with a mixed experience overall.

omg, the room decorated and smelled amazing, just like a spa 💆‍♀️! walking distance to restaurants was super convenient too. However, breakfast could use some work - healthier options needed. Staff was nice but forgot my order 😅.

The location was perfect, with the mall just a short hop away and loads of eateries within walking distance - the staff were super friendly and knew their stuff! This gem is a hop, skip, and a jump to all the cool spots in Raleigh, and Panera is right next door; the rooms are spotless, spacious.

The room had comfy beds and a noisy heating system. Breakfast was good but often crowded due to a large group. Some issues with room changes and scents. Free water and coffee were nice touches, despite minor inconveniences like the loud adjoining room. A decent stay despite some hiccups.

stayed at best western, amazing location near shops & restaurants, room very nice & clean. staff super friendly & attentive. good breakfast selection, loved the waffles!

Nothing not to love! 😍

Had a great stay with amazing service. LOVED the seasonal outdoor pool; perfect for relaxation. Definitely coming back. the room was even better than in the photos!

Clean, pleasant staff, excellent breakfast, renovated lobby. Convenient to PNC Arena and shopping areas. Rooms very clean. Great price. Outstanding staff.

Missing grip strips in shower.

I recently stayed at a hotel in Raleigh, NC with top-notch amenities like premium bedding and free WiFi. The hotel had a fitness center, perfect for burning off those extra calories from all the delicious Southern food I indulged in. I loved the convenient location to all the Raleigh hotspots and businesses. The complimentary hot breakfast was a great way to start my day, fueling me up for exploring the city. Can't wait to visit again!

During my recent travel, I stayed at the Best Western Plus Raleigh Crabtree Valley Hotel. I found the free airport shuttle service extremely convenient, as it saved me the hassle of arranging transportation to and from the airport during my brief transit in North Carolina. The hotel's location in Northwest Raleigh also made it easy to access various shopping centers and leisure activities in the area, adding to the overall convenience of my stay.

While my stay at the hotel was generally pleasant, there was a minor inconvenience during my time there. The housekeeping staff entered my room early in the morning to collect towels and washcloths, without checking if I required their services.

Get ready to feast like a local legend at the nearby chili's Grill & Bar Housecreek - a mere stone's throw away. The juicy steaks are straight out of a food fairy tale! The breakfast spread is worth rising and shining for, and the waffle station adds a sprinkle of morning magic!

Okay, so the Room AC played hide and seek with us, and it was no fun waiting for a new room due to a system hiccup. Room keys needed a morning makeover, which was a groggy inconvenience.

I stayed at Best Western Plus for a weekend getaway with my boyfriend. The staff was friendly and helpful, and the lobby's beautiful stone work impressed me. Our king suite with jacuzzi had a relaxing patio, perfect for a romantic evening. The room was quiet, and the bed felt heavenly.

Can't recommend highly enough this hotel.