Convenient Location: This hotel is in a great location, close to restaurants, shops, and attractions. It is also easily accessible from the highway, making it convenient for travelers.

Unwelcoming Staff: The check-in experience was less than satisfactory, with the staff seemingly unprepared and not welcoming. the promise of bringing towels to the pool was not fulfilled.

Great value for the price and the room was comfortable. The location across from SUNY was convenient and the staff were friendly and helpful throughout my stay.

Menu for breakfast could have been better with more options and variety.

the location was perfect as it was close to the airport and in a nice area. Being next to the business center made it convenient for us to attend our meetings. Additionally, the rooms had a view of the UAlbany water tower lit up in a pretty purple, which was a lovely sight. Another positive aspect was the excellent service provided by the staff. Despite arriving with 2 tired kids, we were promptly checked in and the staff ensured that our stay was comfortable. We also appreciated that breakfast was included with our rate, making it a convenient and budget-friendly option for our family.

Everything was fine, nothing to complain about.

We absolutely loved the indoor pool with the gazebo right outside. The bistro and private TV booths next to the business center were a great addition. The morning staff was amazing and super helpful. One associate even recommended a fantastic breakfast place, Alexis Diner. The staff made sure housekeeping didn't miss our room and promptly provided new sheets upon request. The operations staff even went above and beyond, mailing my forgotten Amazon Fire Stick to me. As young holiday goers, we couldn't have asked for more!

Felt completely at home, no complaints at all.

The rooms were clean and had a fresh smell. The size of the King room with a sofa was spacious and comfortable. The location of the hotel was convenient, making it easy to access nearby attractions.

The encounter I had with a staff member in the elevator was extremely unprofessional and unsafe. This made me feel anxious and concerned about the safety of myself and my unvaccinated child.

Convenient location near the highway, perfect for those traveling by car. Clean and comfortable room with a cozy bed. Enjoyed the indoor pool and the gazebo just outside. Loved the bistro and private TV booths in the business center. The morning staff was amazing, recommending a great breakfast place and ensuring my room was attended to even with my late sleeping. The operations staff went above and beyond by mailing me my forgotten Amazon Fire Stick.

Felt snug, no complaints.

Great staff, comfortable bed, good shower, quiet environment, spacious rooms, indoor pool, private tv booths, helpful receptionist

Nothing bad to say

Room satisfactory. Check-in staff not friendly. Breakfast staff improved. Comfortable bed and great water pressure. Previous visit positive. Only liked comfortable bed. Indoor pool and bistro enjoyable. Helpful morning staff and helpful operations staff. Offered assistance with mail and housekeeping.

Comfortable beds/pillows. Plenty of hangers. Quiet location despite being on a main street. Clean hotel and room. Convenient location. Helpful staff members: Michael , Molly. No shortage of towels. Close to highway and nearby amenities

Nothing, no complaints at all.

This hotel is conveniently located near the SUNY Albany campus and it has a Dunkin Donuts and a Sunoco nearby. The rooms are clean and well-lit, and the beds are comfortable. The coffee area is nicely stocked, and towels are abundant. Plus, the staff is friendly and helpful, and the hotel has an indoor pool and a gazebo.

The hotel's breakfast yogurt and mango kit was not good.

Comfortable bed, clean premises, friendly staff, and convenient location near SUNY Albany. Nice gym and indoor pool with outdoor gazebo. Bistro and private TV booths by the business center. Helpful associates, one even helped me with a breakfast recommendation and mailing my forgotten items.

This hotel has an excellent location, close to the airport and to almost everything in the Capitol Region. The staff is very friendly and accommodating, offering late check-out and even helping with navigation around the area using public transportation. The rooms are clean, spacious, and some offer great views like the UAlbany water tower lit up in pretty purple.

No negative aspects to mention, everything was great!

We were pleasantly surprised with how clean and comfortable our room was. Despite a small hiccup with our reservation, the staff quickly resolved the issue and provided excellent service. We highly recommend this hotel for your next stay in the area. a great experience.

The rooms were clean and updated, and the beds were comfortable. The hotel had a convenient location right off the Thruway and was close to SUNY Albany. Plus, having a Dunkin Donuts and a Sunoco convenience store within walking distance was a big plus.

While we weren't charged for it, it would have been better if the quality was better. Another issue was the area near the elevator and swimming pool, which was constantly wet and slippery due to kids running around.

The Courtyard By Marriott in Albany was perfect for friends going out at night. The indoor pool with gazebo was amazing, and we loved the bistro and private TV booths in the business center. The morning staff was super helpful and recommended a great breakfast place. They even made sure housekeeping didn't miss our room and helped with new sheets. The operations staff went above and beyond by mailing my forgotten Amazon Fire Stick. The hotel and room were clean, conveniently located across from SUNY Albany, and the beds were comfortable. The gym had decent equipment, too.

Felt just like home, no complaints at all.