Quick and easy check-in with the option to hold a card until my husband arrived. The room and bed were very clean and comfortable. The hotel had a clean pool and free shuttle service. I also appreciated the availability of Starbucks coffee. The hotel and its surroundings were well-maintained.

There were some issues with the check-in process and confusion regarding prepayment and authorization of cards. Additionally, there were cleanliness issues with used tissues and a condom wrapper left under the bed.

Rooms are spacious with patios or balconies, and comfortable free premium bath products. Pool is stunning and well-maintained, while the courtyard offers peaceful views. Free breakfast is included in case of noise or minor maintenance issues. Great value for the cost.

Clean lobby, modern rooms. Fabulous bed, amazing swimming pool. Amazon Prime and HBO on demand. Outstanding staff, comp'ed free breakfast.

Nothing could have been better.

This hotel exceeded our expectations in terms of value for money. The prices were reasonable and the attention to detail was evident throughout the property. The staff was friendly and provided excellent service, and the basic amenities provided everything we needed. The rooms, although older, were well-maintained and clean. The location of the hotel was great, easy to access from the airport, and perfect for our needs.

All aspects of this hotel were satisfactory.

During my recent stay at Courtyard, I had a pleasant surprise. The events specialist, Brigitte, went above and beyond to make my wedding day unforgettable. She was responsive and helpful throughout the planning process, which took a lot of stress off my shoulders. The hotel itself was clean and had a lovely lobby for our after party. The suite and connecting room were perfect for getting ready. The added bonus of shuttle services and the beautiful courtyard for photos made the experience even better. I highly recommend this hotel for wedding events.

Despite the positive aspects, there were a few drawbacks. The internet didn't work, several outlets were faulty, and the hairdryer wasn't replaced despite my request.

The staff was friendly and helpful, always greeting us with a smile. The pool was clean and inviting, perfect for a refreshing swim. The location of the hotel was convenient, close to shopping centers and restaurants. The rooms were clean and comfortable, providing a relaxing stay.

The shower temperature was difficult to control, making it challenging to adjust for my kids. The hotel seemed to be in need of renovation, with some things starting to fall apart.

The value for my money was great and the room was comfortable and clean. The location was convenient and the staff at the hotel were friendly and helpful.

The menu for breakfast could have had a better variety of options.

The bed was fabulous - the best sleep I've had in ages. The swimming pool was amazing. Being able to connect my Amazon Prime video account to the TV was a great bonus, with Showtime and HBO on demand included. The staff were efficient and friendly, and the location was convenient.

I felt very happy with my stay, no complaints.

This hotel impresses with its unbeatable location next to the airport, making it convenient for travelers. The common areas, such as the corridors, are clean and well-maintained, creating a great first impression. Additionally, the attentive staff and basic amenities, including rooms with refrigerators, make for a comfortable stay. The fact that breakfast at the Starbucks in the lobby is included is a nice touch.

All in all, this hotel was great and we had a pleasant stay.

Good location near ORD. Friendly staff and nice room. Pleasant courtyard with furniture. Clean pool and well-maintained landscape. Fabulous bed for a great sleep. Amazing swimming pool. Easy connection of Amazon Prime to TV with Showtime and HBO on demand. Helpful front desk, Toni. Manager offered card and had a nice conversation. Excellent food from the bistro. Would stay again.

The hotel is a gold mine for seminars and MLM events, making it a great venue for business gatherings. The rooms are clean and comfortable, with a fireplace and lots of reading material for a cozy stay. The staff is friendly and provides nice, friendly customer service, making guests feel welcome. The location is great, easy to access from the airport and close to some decent restaurants within a short walk.

All was satisfactory, no major improvements needed.

Friendly and helpful front desk staff, creating a great customer service experience. The clean and comfortable rooms were enjoyable. The bed provided a fantastic sleep. The swimming pool was amazing and the ability to connect Amazon Prime and access Showtime and HBO was convenient.

Great location, helpful front desk, excellent food, nice room, accommodating manager, outstanding staff

Nothing I didn't like.

I had a fantastic stay at this hotel. The cleanliness of the room was outstanding, and the bed was incredibly comfortable. The hotel facilities were great, and I loved that they had a bistro where I could order excellent food. The staff, especially Toni at the front desk, were incredibly helpful and friendly. They made me feel welcome and went above and beyond to assist me. The hotel's location was perfect as it was near everything I wanted to do in the Chicago area.

Nothing bad to say - it was a wonderful experience.

The hotel is conveniently located near the airport, making it easy to access. The front desk staff is attentive and quick to resolve any issues. The rooms are clean and comfortable, with amenities such as a workout room and pool available. The breakfast included in the rate offers a variety of hot and cold options. The hotel is also close to various attractions in the Chicago area, providing plenty of things to do.

The lack of an exhaust fan in the bathroom results in a steamy room after showering.