I had an amazing experience at Courtyard in Covington! The lobby was inviting with a bar/refreshment area, and they even had snacks and drinks available at the reservation desk. Check-in was a breeze, and the room was nicely updated with comfortable beds, furnishings, and a TV. The bathroom was clean and had no issues. The best part was the exceptional customer service from the front desk staff, especially Jeanne'. She went above and beyond to make sure our room was clean and that our stay was comfortable. I had a great experience and would definitely recommend this hotel.

They provided helpful information and even offered us complimentary bottles of water upon arrival. The 2 room suite we stayed in was nicely renovated with a beautiful color scheme of calming blues. The beds were comfortable and the coffee was great. Additionally, the private patio was a lovely feature, opening out onto a pathway with beautiful landscaping and lighting.

During our stay, the dining room was closed and they only had grab and go food available in the makeshift lobby. Additionally, the floor of our room seemed uneven and the carpet could use some updating.

Nestled in a safe suburb, this hotel provides easy access to the greater New Orleans area. Guests can enjoy a variety of restaurants nearby, ensuring a convenient culinary experience. The rooms are well-maintained with spotless bathrooms, offering guests comfort and cleanliness. The friendly and accommodating front desk staff go above and beyond to provide exceptional service. Additionally, the indoor pool and bistro add an extra touch of convenience and relaxation to the stay.

The carpeting in some rooms may appear worn and could be improved.

I recently stayed at this hotel for a night and I was pleasantly surprised by the value for money. The prices were very reasonable, especially considering the attention to detail in the rooms. The staff were friendly and accommodating, making sure that my needs were met. The location of the hotel in a safe suburb was perfect for exploring the greater New Orleans area. I also appreciated the proximity to Don's Seafood restaurant and other local eateries.

All was fine.

The room was comfortable and clean, offering a pleasant stay during my business trip. The hotel's location was convenient, providing easy access to nearby attractions and restaurants. I also appreciated the friendly and helpful staff who ensured all my needs were met.

I was disappointed by a few aspects of my stay. The bathroom in my room was not properly cleaned, with dirty towels left on the floor and long black hairs found on the walls and floor.

The pool and hot tub area; 12pm checkout; courtyard area; comfy bed; good heating; clean room; indoor pool; extraordinary staff; room upgrade with balcony; friendly greeting; renovated suite; beautiful color scheme; private patio; lovely landscaping; comfortable beds; great coffee.

I had a fantastic stay at this hotel. The staff, including Shanda, Aloria, Toya, and Denise. They remembered us, prepared delicious banana bread French toast, and greeted us with a smile. The hotel facilities were excellent, with an indoor pool and hot tub to relax in after a long day. The cleanliness of the hotel was impressive, with no funky smells anywhere. The location was convenient, with easy access to nice restaurants, Starbucks, and other amenities. The staff at the front desk were helpful and provided thorough explanations of all the amenities, including the breakfast options at the bistro. The beds were incredibly comfortable, ensuring a good night's sleep.

No complaints.

The hotel has an indoor pool and hot tub. The staff is extraordinary and addresses every need promptly. The room was upgraded to one with a balcony. The bed was comfortable and the room was clean.

Great location near shops, dining, and a retail store. Wonderful staff that were accommodating and welcoming. Cozy and comfortable room with a comfortable bed. Renovated two-room suite with beautiful blue colors and a private patio. Pleasantly surprised with the coffee and surroundings.

Comfortable bed, accommodating staff, clean, great location, personable.

Liked everything.

The hotel had exceptional staff, with the lady who checked us in being particularly pleasant and accommodating. She went above and beyond to make us feel welcome, even considering our last-minute arrival. The property had fantastic facilities, including an indoor pool and a hot tub, which were perfect for relaxing after a long day. We also received a room upgrade with a balcony, which added to our enjoyment. The hotel was beautifully maintained and very clean.

There was nothing we didn't like.

During our recent stay at Courtyard, we were impressed by the friendly and accommodating staff. We had accidentally booked separate rooms, but the front desk quickly found a solution to keep us close to our elderly parents. The clean rooms and comfortable beds made for a perfect stay. I highly recommend this hotel.

The staff at this hotel were phenomenal. From the moment I checked in, Shanda went above and beyond to ensure that my stay was comfortable and enjoyable. She even remembered what I had for breakfast and why I was in town. Aloria at the bistro prepared the most delicious banana bread French toast to keep me fueled for the day. Toya at the front desk was so welcoming and helpful with directions. Their hospitality really made a difference in my experience. The hotel itself was clean and fresh, and the amenities were well-maintained. The beds were incredibly comfortable, providing a great night's sleep.

Nothing that I didn't like.

The value for money at this hotel is unbeatable. With affordable prices, this hotel offers excellent service and attention to detail. The staff is friendly and attentive, making you feel like a valued guest. The basic amenities provided, such as clean and updated rooms with balconies, add to the overall comfort of your stay. The hotel's convenient location in Northpark, close to restaurants like Don's Seafood, makes it a great choice for exploring the greater New Orleans area.

No significant negative aspects were found during my stay.

The hotel staff was friendly and welcoming, even accommodating special requests. The Bistro had a friendly and efficient staff, and the breakfast orders were cooked promptly and correctly. The property was well-maintained and had a modern, functional decor. The location was convenient for our Christmas visit.

The housekeeping service was sub-par, with stained linens and shower curtains, uncleaned bathroom, and dirty floors. There were also defective shower fans that made screeching sounds.