Fairfield Inn & Suites By Marriott Buffalo Amherst/University, Amherst (NY) - Deals & Reviews

The lobby was well organized, making check-in smooth. Our room was not cleaned during our stay, which was disappointing.

Y’all, Matt at the front desk was a lifesaver! The hot tub was down, but he hooked us up with the pool next door, bless his heart. Room was clean and big enough for my crew. Breakfast had something for everyone too—ain’t nothin’ better than a good waffle!

Staff was friendly and accommodating, helping us out when the pool was closed. Clean room and a decent breakfast made for a pleasant stay! 😊

The pool and hot tub were out of order – my kids were not amused! Plus, the breakfast needed a bit more love, it was like a buffet of sad choices.

The young staff member, Matt, truly went above and beyond to ensure our family had a great New Year’s Eve, facilitating access to a neighboring hotel’s pool when theirs was closed. The room was spacious, impeccably clean, and we enjoyed the hearty breakfast options, including delicious waffles. However, I was disappointed that the advertised bacon and omelets were not available, and my partner found the bathroom lacking in toiletries. Still, the friendly service and clean facilities made our experience enjoyable overall.

Comfortable room, friendly staff, the welcoming drink was a nice touch upon arrival that made our stay pleasant overall, and the free Wi-Fi in public areas helped us plan our evening outings effortlessly.

During our stay, the staff were accommodating, yet the hot tub was out of order, which was a letdown for our family. The complimentary breakfast had limited options, but you could enjoy fresh waffles. Request extra towels upon check-in for convenience.

Friendly staff and well-organized check-in process.

During my stay, I was disappointed to find that both the pool and hot tub were closed. The hot tub was in particularly poor condition, appearing almost black, which was not mentioned on their website.

Request a room away from the elevator for a quieter experience, as it can get noisy due to high foot traffic.

Our stay was enjoyable! The hotel was conveniently situated near several casual dining options, perfect for unwinding after a day of exploring. We loved that it was close to nature, with easy access to the beautiful grounds of the nearby university and local parks. Our room was spacious and impeccably clean, providing a comfortable retreat after our outdoor adventures.

We did notice that the hot tub was out of order during our stay, which was a bit disappointing.

Chur, the staff were choice and breakfast had heaps of options, but the pool was closed and room cleaning was slack—had ask for it a few times!

I spent a night here and found the lobby well organized, making check-in smooth. I enjoyed the indoor pool, though I initially picked this spot for the hot tub, which was out of order during my stay. I appreciated the hot breakfast options so I didn't need to go out for coffee. The business center was handy for planning my next trip. Being a single traveler with a love for culture, the nearby attractions caught my interest.

Great staff! Matt helped us use the adjacent hotel’s pool. Disappointed hot tub was closed.