We had a great room with a spiral staircase and skylights. The breakfast, though pricey, was very good and you can order off the menu plus the buffet. We had a picnic on the rooftop. The staff was great, Alex in the bar was friendly. The property was extremely clean and staff friendly. Timo, check-in reception, was incredibly friendly and helpful. The location was very central. The shower had good pressure and hot water. The bed was very comfortable.

During our stay, we were pleased with the hotel's location. It was conveniently close to everything - the Christmas markets in the old town, the best attractions of the city, and even the train station. The room we stayed in was clean and modern, providing a comfortable environment for our stay. The staff was friendly and provided excellent customer service. Additionally, the breakfast buffet had a wide variety of delicious food to choose from.

The noise from the street outside was slightly bothersome during the late evenings.

Located in a university district, this hotel offers a convenient base to explore the city. Within a 10-minute walk, guests can discover the vibrant Christmas markets, as well as major attractions. For those who enjoy skiing, the hotel's proximity to the mountains allows for easy access to the slopes. The rooms provide comfortable accommodations, with well-maintained bathrooms and friendly service. Guests can start their day with a fantastic breakfast, and enjoy views of the city from the roof terrace. The hotel also offers convenient facilities like parking and a restaurant/bar.

Limited dining options on Sundays.

The breakfast was great with a good variety of food choices. The hotel is located close to the old town, making it easy to walk to holiday markets and activities. The staff were friendly and accommodating, making our Christmas stay enjoyable.

The room was quite small and could use some updates in terms of furniture and amenities. The noise from the street was a bit bothersome at night.

Lovely hotel, wonderful staff, centrally located, easy airport access, great for Christmas markets.

Can't think of anything.

I absolutely loved everything about my stay at this hotel! The location was perfect, just a short 10-minute walk from the city center and close to the railway station. The views from the window were stunning, with mountains in the distance. The staff were incredibly welcoming and friendly, and they even upgraded us to a beautiful suite room. The room itself exceeded my expectations, with all the necessary facilities, a comfortable bed, a large TV, and a luxurious bathroom. The hotel had a charming Austrian mountain vibe, and I loved the different room options they offered.

Felt like a home away from home, no reason to complain!

My stay at Hotel Schwarzer Adler was absolutely amazing! I was pleasantly surprised by how cool and conveniently located it was. Just a 10-minute walk to the city center and close to the railway station. The views from my room were breathtaking, as the city is nestled near the mountains. The staff were incredibly friendly and welcoming, even going the extra mile to upgrade us to the Maria Theresia suite, which was spacious, beautiful, and had all the amenities we needed. The hotel itself has a charming Austrian vibe, reminiscent of the mountains. Highly recommended!

Would recommend this hotel.

loved my recent stay in innsbruck at a hotel close to the city center and train station. the staff were incredibly welcoming and upgraded us to a beautiful suite. the room was beyond expectations, with comfy beds, a spacious layout, and a luxurious bathroom. highly recommended!

Toilet water ran continuously.

We had a fantastic stay at Schwarzer Adler. The location was ideal, just a short walk to the Old Town and the Congress Building. The view of the mountains from our room was breathtaking. The room itself was spacious and clean, and the bathroom was top-notch. The staff were friendly and helpful, providing great recommendations for places to eat and visit. Breakfast was delicious, with a wide selection of options. we highly recommend this hotel for a comfortable and convenient stay in Innsbruck.

Staying here was a truly delightful experience. The location was perfect, with everything I needed within walking distance. I was really impressed with the quality of the room service and the availability of excellent amenities, such as the terrace and the spa & wellness centre. The staff was incredible, especially the receptionist, who was very attentive and helpful. I appreciated the attention to detail, such as the welcome drink and the high-quality toiletries. I particularly enjoyed the buffet breakfast, which had a wide range of options to suit every taste.

I would highly recommend this place to anyone looking for a luxurious and comfortable stay.

Classy, gorgeous atmosphere. Amazing, kind staff. Rich, delicious breakfasts. Spacious, clean rooms, comfortable beds. Near city centre, busy roads nearby may result in street noise. OK location close to old town. Sauna in unexpected location. Parking available next door with lower rates. Beautiful, large, recently renovated rooms. Excellent location, professional staff. XIX-century-Austrian-pretty room with interesting sculptures.