The hotel is in a great location, only a few minutes' walk to Capitol St where you can find many Charleston attractions. You can also easily get to the Town Center Mall and enjoy some shopping. The staff is very helpful, particularly Cindy from the lost and found department who went above and beyond to assist me. The room was clean and comfortable, and the bathroom was spacious. The complimentary shuttle service was a bonus, taking guests to various places including the airport. the view from the room was spectacular, overlooking the river.

The Wi-Fi was unreliable, constantly cutting out and making it difficult to get any work done.

This hotel is conveniently located in the downtown area on the river. There are several great places to eat nearby, including the Recovery Sports Grill. The hotel offers a free shuttle to get around town. The rooms are spacious, clean, and have mini-fridges. The staff is very friendly and helpful.

Some guests have reported noise issues with their rooms, particularly with the air conditioner and noise from the hallway.

I recently stayed at Four Points in Charleston for a weekend getaway. The location was ideal, right by the Live on the Levee stage. The room was spacious and the bed was incredibly comfortable. The private parking and friendly shuttle service were convenient perks. The hotel staff, especially Tannisha from the bar, went above and beyond to ensure a great experience. The hotel was clean and well-maintained, and the attached Recovery Sports Bar was a bonus. a fantastic choice for a memorable stay.

Would highly recommend this hotel.

I had an amazing stay at this hotel. The room was spotlessly clean and well-stocked with toiletries and towels. The check-in process was quick and the staff were friendly and responsive. The elevators were fast, making it easy to navigate around the hotel. Plus, the view of the river from my room was absolutely breathtaking. The waitstaff in the restaurant were also incredibly accommodating and attentive. I was very impressed with the cleanliness, hotel facilities, convenient location on the river, and the helpfulness of the staff.

Can't fault the property in any way.

As young holiday goers, we loved the excellent location right on the river and the friendly and informative staff. The nicely decorated lobby made us feel right at home. Charleston is a charming and friendly town with plenty to see and do downtown, as well as a great indoor shopping mall nearby.

Felt truly looked after, no complaints.

This hotel offers great value for money, with its affordable prices and attention to detail. The rooms are clean and comfortable, with updated decor and cozy bed sheets. The staff is friendly and helpful, making sure that every guest feels welcomed. The location is convenient, close to the highway and within easy reach of a large shopping mall. Plus, the breakfast is included in the rate, allowing guests to start their day with a delicious meal. this hotel provides a pleasant stay with basic amenities and rooms with a view.

All aspects of our stay were satisfactory.

Located in a scenic area, with multiple beautiful views from the rooms and an impressive restaurant serving original dishes. Staff is extremely friendly and helpful, always going the extra mile to make sure guests have everything they need for a comfortable stay. Rooms are spacious, spotless and contain super comfy beds and pillows.

We had an amazing stay at this hotel. The location is perfect, allowing us to easily explore everything downtown. The staff, especially Terrel, went above and beyond to ensure we had a smooth and timely experience. The hotel facilities were clean and well-maintained, and we appreciated the eco-friendly approach of providing shower gel and shampoo in the shower instead of small plastic bottles. The breakfast was delicious, with a menu to choose from. the staff was friendly and attentive, making our stay even more enjoyable.

Nothing could have been better.

Convenient location, easy checkin/checkout/parking, friendly and knowledgeable staff, beautiful riverfront views, excellent shuttle service, good breakfast.

Absolutely nothing to say about dislikes.

Comfortable rooms with well-appointed amenities. Beds were exceptionally comfortable, ensuring a good night's sleep. The staff was friendly and accommodating, going above and beyond to meet our needs. The breakfast provided during our conference was good, and the bar had a pleasant atmosphere. a satisfying stay.

The hotel offered a shuttle service to a nearby attraction, which was very convenient. The room had a beautiful view of the river, adding to the overall experience. The location of the hotel was great, being just a few blocks away from the mall and close to various attractions.

There were some issues with the hotel staff, such as a disagreement at the front desk and a large fight in the lobby, which made the stay unpleasant.

Great location near shopping centers and restaurants, with views of the river. Convenient off-street parking available for free. Front desk staff provided excellent customer service.

Some maintenance issues with plumbing and missing batteries in the TV remote. Had difficulty exiting the parking garage.

This hotel is in a great location, close to the highway, right up to the waterfront, and within walking distance to multiple restaurants. The basic amenities such as rooms with toiletries and towels were provided, and a coffee pot was available for a fresh brew in bed. Moreover, the breakfast was included in our rate.

All was ok.

Exceptional housekeeping at Four Points Sheraton. We left a valuable item in our room and it was promptly found and returned by the honest housekeeping staff. Well done! I'll highly recommend this hotel.

Gina the driver, attentive staff, clean room, excellent location, helpful staff.

Everything was fantastic.