Four Points By Sheraton Houston Energy Corridor Hotel, Katy (TX) - Deals & Reviews

- Spacious suite upgrade
- Comfortable bedding
- Helpful staff at front desk

Friendly and attentive staff made us feel welcome.

Unfortunately, our room was quite humid, making it uncomfortable. The sheets felt damp, and we discovered mildew in the bathroom, which was disappointing. To add to the inconvenience, there was only one working elevator, so waiting with small children was quite a hassle.

Comfortable bedding options made for a restful night's sleep.

Staff were slow to respond to messages sent in the Marriott App, showing a need for improved communication.

The spacious rooms, particularly the suites with separate work and sleeping areas, are perfect for business travelers needing functional space.

The breakfast was not complimentary, requiring a voucher or additional payment, which felt unusual compared to other similar hotels.

Clean room, convenient location, with a spacious indoor swimming pool and a bar/lounge area that adds to the overall comfort of your stay.

Everything was as expected.

indoor pool, continental breakfast

weak shower pressure

Spacious rooms with essential amenities were great for my long stay. Unfortunately, the check-in process was confusing and caused delays. They also offer a convenient bike rental service, which I appreciated.

Room noise from the highway was bothersome.

The hotel was clean and well-maintained, with spacious rooms that included a fridge and microwave, making it convenient for longer stays. However, some amenities, like individual soap dispensers, could use improvement. The response time from staff to requests was slow, which detracted from the overall experience. Great for families needing ample space and comfort.

I enjoyed the friendly check-in experience and the cleanliness of the grounds. Unfortunately, our room lacked proper attention, and the hallway had an odd smell. The limited breakfast options didn't meet expectations, and there were noticeable issues with staff communication. A mixed bag of experiences, but the location was truly convenient.

I had a great experience at this hotel! The indoor pool was a fun touch, and breakfast was a delightful buffet. Unfortunately, both elevators were down, which was a hassle towards the end of my stay. Overall, I'd totally choose this place again!

The superior room was spacious, which was perfect for a family, and the front desk staff were genuinely helpful, making check-in a breeze. However, the experience was marred by a malfunctioning patio door that left us locked out twice, requiring maintenance to resolve the issue. Additionally, the lack of soap in the bathroom took longer to rectify than expected, highlighting some lapses in attention to detail. Despite these hiccups, the overall warm atmosphere of the staff made the stay pleasant.

It was just a great match for a brief pit stop in Katy with exceptional value. Check-in was quick and Mahogany was super nice and helpful. Make sure to enjoy the clean bar area after a long day.