The hotel had excellent amenities and the food from the in-house restaurants was top-notch. The staff members, including Ralph the Bellman, Alex our waitress, and the friendly staff member who checked us out, were all fantastic. The location was perfect, within walking distance of downtown and a short drive to the wedding venue. The pool area was great, with plenty of chairs and a mix of sun and shade.

All good.

Loved the modern rooms with great views. The pool was a perfect spot to relax. I appreciated the quick response to my neck and back issues by the friendly staff. a great stay.

This hotel is amazing! the location couldn't have been better - it was really close to everything we wanted to see in the city. The staff was so friendly and went out of their way to help us with anything we needed. Our room had the most incredible view of downtown and was really spacious. And the breakfast was delicious!

All was perfect, no complaints.

The Christmas decorations were beautiful and put us in the holiday spirit. We also appreciated the complimentary hot cocoa and cookies that were available in the lobby for guests. the hotel was conveniently located near popular attractions and restaurants, making it easy to explore the city. the pool area was a nice escape from the crowded city streets.

Our room was frequently left uncleaned and we had to request fresh towels multiple times. the front desk staff were not very helpful or knowledgeable about the area.

The hotel is in a great location, with plenty of restaurants and bars within walking distance. The rooms are clean and comfortable, with great views of downtown. The staff is welcoming and accommodating. There are plenty of seating options by the pool, and the rooftop bar offers a nice view.

Some guests had issues with slow service at the rooftop bar, but this was not a common complaint.

Outstanding staff. Great location. Comfortable room. Stunning rooftop bar. Amazing pool. Pleasant check-in staff. Good breakfast. Friendly housekeepers.

For us it was ideal.

Conveniently located near attractions, restaurants, and cafes. Hotel boasts modern furnishings, including updated fitness center and food venues. Welcoming staff, with personalized touch, offering treats that exceeded expectation. A good choice to book for those who are staying in the city.

We stayed at a luxurious hotel here in downtown that exceeded our expectations. The location was perfect, just a quick walk to all the places downtown. The service was top-notch, from the room service to the bell staff, everyone was friendly and attentive. The shops and commercial services were convenient, and we were delighted to find a terrace outside our room.

Although we mentioned a few small things we didn't like, we would highly recommend this place to family and friends. The amenities were fantastic - a rooftop pool with sun loungers and a sauna, a spa centre, and even yoga classes.

With its spacious and luxurious rooms, this hotel has everything one needs for a perfect stay. The rooftop pool, accompanied by a sun terrace and lounge, provides an exclusive experience with stunning views of the city. The Spa & wellness centre offers a relaxing atmosphere with massages and beauty treatments available. In-room breakfast service and the restaurant have special diet menus for each guest. The location is ideal for those wishing to be within walking distance to the heart of the city, and the attentive service adds to the luxurious feel.

While the service is polite, there was a minor issue with the housekeeping service that needs improvement for a flawless experience. Nonetheless, this is a small detail considering the quality of the hotel's facilities and the level of comfort offered during the stay.

The hotel staff at Grand Hyatt were incredibly friendly and polite, always going above and beyond to ensure a pleasant stay. The pool was relaxing, and the pool staff was attentive. I particularly enjoyed the spa, where I had the most amazing Hawaiian massage by Danielle. Additionally, our corner suite provided breathtaking views of the city, exceeding our expectations.

The hotel had an impressive sun terrace with comfortable sun loungers, which offered stunning views of the city. We also enjoyed the Spa centre on site, which had a variety of exclusive amenities such as jacuzzi, sauna, and body wraps. The restaurant had an excellent menu with special diet menus available upon request, and the in-room breakfast was an added bonus for our busy schedule.

We experienced a minor mix-up with our invoicing, but the friendly staff quickly resolved the issue. We would have preferred a more personalized service from the staff, but the luxurious and exclusive amenities more than made up for it.

As a frequent traveler, I stayed at Grand Hyatt for 4 nights. The room was small but clean, and the location was perfect for exploring the downtown area. The breakfast off the menu was absolutely delicious and worth the extra cost. The beds were incredibly comfortable, and the staff was friendly and helpful. The rooftop bar and restaurant had a beautiful view and great food. I would definitely stay here again.

Recommend this hotel.