However, the lack of available parking spaces due to coning off every spot and the unclear pet policy were significant

Negatives that impacted our overall experience.

During my transit stay in Gatlinburg, I found Greystone Lodge on the River to be conveniently located within a 5-minute walk of the Guinness World Records Adventure Museum. The proximity to the nearest airport, just 80 kilometers away, made it a convenient stop for my travel plans.

The check-in experience was a bit chaotic, with limited seating and front desk staff handling phone calls while guests waited to check in.

staying at the greystone was a delight. the location felt private despite being on the strip, offering a great view of the river from the well-kept balcony. easy parking added to the comfort, knowing it was monitored. rooms were clean, beds comfy, and the breakfast decent. a rare gesture was the front desk calling us about items we left behind, a thoughtful touch.

Nothing i didn't like to be fair. 😊

Always return for the delightful stay. First visit, staff aided with food delivery. Place suits perfectly, with Wi-Fi, parking, 24/7 reception, gym, laundry. Love the trip back!

Soothing water sounds were a balm during my escape from routine. The location was handy for exploring, but my favourite part was the river view from my room with a balcony—perfect for enjoying breakfast with a river breeze. With family-owned charm, the double room felt like a cozy retreat. Plus, the buffet breakfast fueled my day well. a delightful stay near local hotspots. Can't wait to return for more winemaking inspiration! Cheers to that!

My stay at Greystone Lodge On The River was exceptional. The cleanliness, friendly staff, and convenient location near local attractions like Ripley's Aquarium and Anakeesta made our family trip enjoyable. The pool was a fun relaxation spot after exploring. A slight walk to the main area added adventure, but a bridge to nearby restaurants would be nice.

the location is just wow! right across from the aquarium and close to the main strip. 🌟 Super convenient for exploring. 😍 One downside: noisy neighbor's vent.

The Greystone Lodge on the River offered a peaceful and calming view of the river right from my room. The tranquil sound of the flowing water was a lovely touch to my stay. I also appreciated the warm and friendly greeting from the staff upon my arrival, and the beach umbrellas and loungers were a delightful addition that made my relaxation by the river even more enjoyable.

The room I stayed in did not have the promised river view and instead faced a busy road with constant traffic.

Get ready for a culinary fiesta with delish Majorcan treats. The staff is as sweet as moonshine, y'all, and the prime location is smack dab in the heart of all the action. Plus, don't miss out on the neighboring nosh spots like No Way Jose's and the Pancake Pantry. Cons: The morning shower pressure was so low it was like a lazy creek, and the room had more quirks than a backroad. But hey, despite the hiccups, Greystone still sizzles.

Spacious room, comfortable bed. Clean property, friendly morning staff. Excellent location, convenient parking. River view, hot tub, fireplace. Free breakfast saved money.

Absolutely nothing.

The hotel is a great value for the price, with rooms that have a balcony overlooking the creek. The location is perfect, right by all the attractions and stores in the area. The staff is friendly and accommodating, and the breakfast included is a nice touch.

All was okay, no major issues.

LOVED the clean and comfy rooms. the river view was even better than expected. Would definitely choose this place again.

We loved staying at this place with its perfect location right off the main parkway. The staff are wonderful and always willing to help us with our requests from check-in to check-out. The room was spacious, clean, and had all the amenities we needed. We loved spending time on our balcony with the great view of the river. The seasonal outdoor heated swimming pool was a great place to relax and enjoy some sun loungers while using the free Wi-Fi.

We would definitely recommend this hotel to our friends.

Enjoyed my stay at Greystone Lodge On The River in Gatlinburg! Room was cozy but slightly small. WiFi had issues, but room was clean with a great river view. Convenient parking garage and close to attractions. Friendly staff and accommodating service. Would recommend for a pleasant stay.

Clean room, great river/mountain view from 4th floor. Nice, friendly staff. Convenient location downtown, close to aquarium. Quiet spot away from crowds. Loved heated pool. Beautiful balcony overlooking river. Good continental breakfast. Easy parking, with roof for dry loading/unloading. Steps away from room. Large, new/clean shower. Great base to explore attractions.