The hotel is located in a bustling area near numerous restaurants, shops, and attractions. Rooms are comfortable with good-sized bathrooms and storage space underneath the sink. The hotel provides an enjoyable breakfast for guests.

The hotel's room availability and management left something to be desired, which negatively impacted some guests' experiences.

We stayed at the Hampton Inn in Jacksonville for 3 days for a family reunion. The staff was friendly and helpful, and the rooms and facility were clean with a fresh smell. The breakfast had a great variety and the beds were very comfortable. The staff went above and beyond to help locate a lost wallet. our stay was excellent and we have already booked another visit.

Would recommend this hotel.

The staff at this hotel was incredibly helpful and went above and beyond to assist us. The breakfast was exceptional, offering a great variety of food and coffee choices. the room was clean, comfortable, and perfect for our family with 2 small kids.

Felt like treated like royalty, no complaints.

The hotel had easy check-in and the staff were very nice. the rooms were immaculate and there was plenty of room to sit and enjoy breakfast.

I didn't like all the Halloween decorations everywhere, it was not welcoming at all. It would have been better to have more festive decorations like leaves, pumpkins, and sunflowers instead of creepy skeletons and witches.

Cleanliness: The hotel was very clean and well-maintained. Breakfast: The breakfast buffet was amazing, with a wide variety of delicious options. Staff: The staff was exceptional. They were friendly, helpful, and went above and beyond to make our stay enjoyable. Location: The hotel was conveniently located near a great Mexican restaurant and a Walmart.

Was all great.

Great value for money, excellent location with plenty of food options nearby, and attentive staff who provided clean and comfortable rooms with everything we needed including fresh towels and complimentary breakfast with many options for our family of 5.

No negative aspect to mention, all was satisfactory.

We had a fantastic stay at this hotel! The staff was amazing, very friendly and helpful. The hotel facilities were clean and well-maintained. The location was great, close to many restaurants and everything in town. The breakfast was delicious and had a variety of choices.

Everything great.

Our stay at Hampton Inn was fantastic! The room was clean and comfortable, providing a great night's sleep. We appreciated the variety of dining options and nearby shopping areas. The staff was incredibly friendly and made us feel welcome during our visit. we will definitely be staying at this hotel on every future business trip to Jacksonville, AL.

The pillows at Hampton Inn were not up to par with the other Hampton Inns we have stayed at. They were under-filled and uncomfortable, requiring us to use two at a time.

Fresh scented rooms with outstanding bedding and a great breakfast selection. The location is peaceful and close to local attractions. A friendly staff made us feel comfortable throughout our stay. Recommended for a relaxing and enjoyable visit.

I was extremely pleased with the amazing service provided by the staff at this hotel. They were all very helpful and went above and beyond to make our stay comfortable. Additionally, the rooms were clean and well-maintained, with comfy beds and plenty of towels. Lastly, the breakfast spread was fantastic, offering a wide variety of options that catered to our family of five.

No aspects for improvement.

Comfortable beds, clean rooms, friendly staff, great breakfast choices. Quick response to fix TV. Compliments to all staff members, from laundry to breakfast to carpet cleaning. Already booked another stay.

Clean rooms, friendly staff, delicious food, comfortable beds, convenient location, quiet lobby.

Nothing I didn't like to be fair.

Clean and convenient, friendly staff, quick TV repair, close to venue, quiet lobby, great breakfast variety.

Absolutely nothing to say about dislikes.

Comfortable rooms, friendly staff, great breakfast, clean facilities, convenient location, accommodating service.

Nothing to mention.

Great Christmas at this hotel! Free wifi and complimentary breakfast were perfect for the price. Convenient location near many restaurants and shops. the room was very comfortable and had all the amenities we needed, including a fridge and microwave.

There were some issues with temperature control in the room. the heating system was not efficient and it was hard to keep a consistent temperature.