The rooms were spacious and clean, providing a comfortable and home-like experience. The full kitchen with a regular-sized fridge was a great convenience. The breakfast had a good variety of options for travelers. The hotel's key location near shopping and dining areas and its easy access to the interstate made it a convenient choice.

The showers in the bathroom leaked and could use some improvement. More shelving and hooks in the shower would be helpful for storing toiletries.

Comfortable beds, clean rooms, friendly and knowledgeable staff. Hot breakfast with multiple options available, including coffee and tea throughout the day. A great option for travelers in the area.

This hotel is in a great location- surrounded by restaurants, adjacent to an outlet mall, and close to everything you need. Our room was comfortable and well-equipped with a full fridge and kitchenette. The breakfast was fantastic with a lot of options to choose from. We also appreciated the friendly staff and the safe and nice area.

The outdoor seating area needed some improvement, as we found the cushions for the lounge seating to be uninviting and filthy.

This hotel is great! it is adjacent to an outlet mall. Secondly, it is in a nice area and close to restaurants. Thirdly, the service and staff are really impressive and the rooms with a kitchenette are in remarkably good condition. Moreover, having breakfast included in the price can save you lots of money.

Everything was just perfect!

We loved staying at this hotel. The cleanliness was top-notch, from the lobby to the rooms. The facilities were impressive, especially the full kitchen in our suite. It had everything we needed, from a large fridge to pots and pans. The location couldn't have been better, being adjacent to an outlet mall and close to restaurants. Additionally, the staff was friendly, accommodating, and provided excellent service.

Nothing, all great.

The value for money at Hawthorn was excellent, with a comfortable room and great location. The staff was friendly and accommodating, making us feel welcomed and ensuring our stay was comfortable.

The breakfast menu could use some improvement, as the food and coffee were not replenished in a timely manner.

We were pleasantly surprised by the full kitchen in the room, which came in handy during our stay. The breakfast had many options and the coffee was great. The location near shopping and dining was convenient. we recommend this hotel.

Spacious & comfortable, friendly staff, clean, fantastic breakfast, outstanding hotel.

Nothing to complain about at all.

We were blown away by the hotel's warm and personal greetings, spacious rooms, fantastic breakfast, and friendly staff.

Nothing to fault.

I had a great stay at this hotel. The staff, particularly Ms. Rhonda at the front desk, was amazing. She was friendly, helpful, and knowledgeable about the area. The breakfast was decent, offering a variety of options. The hotel was clean, from the lobby to the rooms. The location was convenient, as it was adjacent to an outlet mall, providing easy access to shopping and restaurants.

Nothing, it is perfect. No complaints whatsoever.

I recently had a wonderful stay at this hotel near an outlet mall. The location was perfect, as it was close to everything, including restaurants. The staff at this hotel were extremely friendly and helpful, giving excellent recommendations for local dining options and activities. The rooms were in remarkably good condition and well-equipped with a kitchenette, making it convenient for longer stays. Moreover, the breakfast was included in the price, which was a great value for money.

All was well; nothing that needed improvement.

Clean, spacious, and quiet. Comfy mattress and fantastic pillows. Dog-friendly with helpful front desk staff. Convenient location near restaurants, stores, and attractions like Cabela's and the Ohio Valley Mall. Safe area for walking pets.

Excellent pet-friendly experience. The spacious room had a full kitchen, perfect for our needs. The staff was friendly and accommodating. The included breakfast was decent. The hotel's location made for pleasant dog walks. Worth the slightly higher rates for a good night's sleep. I highly recommend this hotel.

Staff superb, kind, professional. Early check-in. Comfortable bed. Exceptionally clean. Multiple breakfast choices. Coffee and tea available all day.

Nothing, it was perfect.

The rooms were spacious and well-equipped with a full kitchen, including a regular-sized fridge and necessary cutlery. The modern and beautiful bathroom had a spacious shower, although the lack of shelfage and hooks for toiletries was a minor inconvenience. The hotel staff was super friendly and attentive, even going out of their way to accommodate requests and provide early/late check-ins. The property was clean, and the hot breakfast options served were a great way to start the day.

The sliding door to the bathroom didn't offer much privacy, which could be uncomfortable for some guests. The toilet could have been cleaner.