Convenient location for exploring nearby attractions like Cades Cove and Pigeon Forge. Easy access to Gatlinburg and Townsend. Clean rooms with regular housekeeping. Friendly and helpful staff. Nice pool, although it can get crowded. Will definitely consider visiting again.

Convenient location for exploring the mountains. Clean and comfortable rooms.

Felt free to seek any assistance, no complaint.

The value for money at this hotel was impressive, with great rooms and a convenient location near the Great Smokey Mountains NP. The staff treated us with so much warmth and helpfulness, making our stay even more enjoyable.

The breakfast selection could be improved by adding more variety and options.

We loved the beautiful pool and the helpful and friendly staff at this older but still charming inn. The location was perfect for us as it was close to Cades Cove and away from the busy crowds in Pigeon Forge. The comfortable beds and easy temperature control in the rooms were also a plus.

Felt truly spoiled, no complaints.

I had a great stay at the hotel. The room was well-decorated and the bed was incredibly comfortable. The hotel was conveniently located and very peaceful. The outside areas were clean and well-maintained. The staff was accommodating and allowed us to check in early. I would highly recommend this hotel.

The location was perfect for our romantic escape, with easy access to town and beautiful mountain views from our balcony. The staff was friendly and accommodating, making us feel welcome throughout our stay. The room was newly renovated, clean, and exceeded our expectations. The daily maid service and continental breakfast were nice touches that made our stay even more enjoyable.

One downside was the lack of information regarding smoking options. We had booked a room with a balcony, assuming it would be a safe area for my friend who smokes.

The hotel's location in the foothills of this city offers a beautiful view. The breakfast area provides a clean and peaceful atmosphere, making it a great spot to start the day. I enjoyed the nice balcony in my room, which allowed me to take in the surrounding scenery. The beds were incredibly comfy, ensuring a good night's sleep. Despite arriving late, the hotel made sure everything we needed was readily available, even with the lobby being closed.

Didn't dislike anything about the property.

Clean, spacious room with balcony and mountain view. Convenient location for park entrance. Friendly staff, helpful with credit card issue. Pool with floats for kids. Family-owned establishment.

The location was perfect for exploring the beautiful Smoky Mountains and Cades Cove. Away from the chaos of Gatlinburg, I enjoyed the tranquility of this area. The hotel facilities were well-maintained, with a nice swimming pool and comfortable, clean rooms. The breakfast selection was decent, with a variety of pastries, cereals, and hot coffee. The staff was friendly and helpful, making my stay even more enjoyable.

Nothing all excellent.

our recent stay in townsend was splendid - the highland manor inn exceeded all expectations - from the spotless rooms and great pool to the helpful and friendly staff, everything was perfect. a truly relaxing break!

balcony smoking not allowed

I had a fantastic stay at this hotel in Townsend. The staff were very nice and helpful, and I loved the location, which was perfect for visiting Laurel Valley and going tubing at River Rat. The room was clean and convenient, with all the necessary amenities like a bathroom, sink, refrigerator, and microwave. The breakfast provided was tasty and satisfying, although I would have liked to see some fresh fruit options like bananas and berries. I was very happy with my stay and will definitely be back!

Can't fault the property in any way.

I loved the peaceful location of this inn, away from the hustle and bustle of busy towns. The rooms were spacious and comfortable, with a nice sitting area and balcony. The bed was cozy and I slept well throughout my stay. The pool was a great addition, and my son had a blast playing in it. The staff was friendly and accommodating, and I appreciated the Christ-centered atmosphere with scriptures and Bibles available. The 4th of July show was a delightful surprise and we enjoyed watching it from our balcony. I had a wonderful experience and plan to return next year.

The property was clean and staff was friendly. Kids enjoyed the pool and the provided pool floats. The location had easy access to the park and visitor center. We loved the mountain view and being close to Cades Cove. Being able to use the gas BBQ was convenient. Carriage House for dinner was a great recommendation.

Felt extremely welcome, no reason to complain.

We thoroughly enjoyed our 4 day, 3 night stay at Highland Manor Inn. The room was comfortable and had a balcony, allowing us to enjoy the beautiful fall weather. The property's location, right on a walking trail, was perfect for exploring the area. The staff was friendly and helpful, providing us with a coffee maker for our early morning adventures. The room had a pretty view, was clean, and had a spacious sink outside the bathroom. The bed was incredibly comfortable, and the TV and internet worked flawlessly. We also appreciated the welcoming atmosphere and the convenience of amenities like a large refrigerator and microwave. we would definitely stay here again.

Recommend this hotel.

Quiet location, beautiful views, clean room, great sleep, nice pool, good breakfast, strong shower pressure