Amazing breakfast with delicious omelettes and creamy, hot grits. The hostess, Ms. Laura, went above and beyond to make our stay inviting, even serving as a waitress. She surprised us with mints and gummy bears and secured a late check-out for us. The staff, including Laura, Tiffany, and Tara, were always courteous and willing to assist. Customer service is definitely a priority here.

I was amazed by the exceptional service provided by the staff during my stay at Hilton Garden Inn Augusta. The atmosphere was excellent and made me feel like I was on a true vacation. I initially planned to stay for one night, but the staff, location, and overall experience were so impressive that my husband and I decided to extend our stay for an additional two days. We were thoroughly impressed and felt like we were miles away from our home. I highly recommend this hotel for a fantastic and memorable experience.

Excellent location and helpful, friendly staff. Clean, comfortable rooms. Great bar and restaurant.

I had a great stay at this hotel. The location is very convenient, right off the interstate, and there are several restaurants located nearby. The staff was attentive and provided excellent service. The rooms were clean and comfortable, with a nice powerful shower. I also appreciated the value for money, although breakfast should be included for the prices.

All was fine.

The bar and restaurant were great. The cleaning staff and rooms were excellent. The location was very convenient. The staff was friendly and welcoming. The bed and pillows were comfortable. The room was very clean. The internet worked well. The breakfast had a variety of healthy choices.

For us it was ideal.

The staff was beautiful and patient, providing excellent customer service. The breakfast was extravagant, with a wide variety of delicious options. The hotel offered beautiful rooms and affordable prices, making for a relaxing stay.

There were some technical difficulties with my card at the beginning of my stay.

Great Service from Laura Wagner hostess for breakfast area

Text: I had such a lovely experience at Hilton Garden. Laura Wagner, the hostess at the breakfast area, provided exceptional service. She went above and beyond to make sure my breakfast experience was excellent. Her attentiveness and warm personality made me feel special. I highly recommend this hotel for its outstanding service.

Convenient location, friendly staff, comfortable beds, clean room, good internet, variety in breakfast.

None.

The hotel offers great value for money, with reasonable prices and attention to detail. The location is very convenient, situated right off the interstate and surrounded by several restaurants. The staff provides excellent service, and the rooms are comfortable with a nice powerful shower. However, it would be better if breakfast was included for the prices charged.

All was well.

The location was really convenient, right in the heart of the city. the view from our room was also really nice.

There was a lack of parking available. We had to circle the block multiple times or park quite far away from the hotel.

This hotel is conveniently located near the interstate, making it easy to access. The staff at this hotel is exceptional in all areas, providing great customer service. The rooms are clean and comfortable, featuring spacious bathrooms with powerful showers. Guests can enjoy a delicious breakfast with a variety of choices, including made-to-order omelettes. The lobby is beautifully decorated and offers a welcoming atmosphere with complimentary cookies, lemon water, and coffee. The hotel also provides daily newspapers for guests.

Some guests may find the hotel lacking in luxury amenities or high-end features.

We had a fantastic stay at this hotel in Augusta. The location was perfect for our visit to the city, as it was convenient to the local area and close to the freeway. Cleanliness was top-notch, and the hotel facilities were excellent. The staff, especially hostess Laura, were incredibly helpful and kind, making us feel like family. We also appreciated the comfortable and clean rooms, which made our stay even more enjoyable.

Nothing to fault.

We had a fantastic stay at Hilton Garden Inn Augusta. The hostess, Laura, went above and beyond to make us feel welcome and provided exceptional service. She made sure our breakfast experience was top-notch and even surprised us with a folded napkin full of mints and gummy bears. The chef, John, prepared a delicious and satisfying breakfast that exceeded our expectations. The hotel's real breakfast bar was a highlight of our stay. The room was clean, quiet, and comfortable, providing us with a restful night's sleep. we were extremely impressed with the outstanding customer service we received at Hilton Garden Inn Augusta.

The hotel could benefit from some updating, particularly with the lamps in the rooms. It would be great if they were replaced with ones that have outlets for convenient charging.

We had a great time as young families at this hotel. The facilities were perfect for us and our kids.

We felt so comfortable during our stay, no complaints whatsoever.

Great bar and restaurant, excellent cleaning staff and rooms. The front desk could improve. No hot tub heater and late maintenance response. Good for weddings and Savannah visits.