This hotel is conveniently located near shops and a variety of dining options, making it easy to explore the area and find everything you need. The Blue Cross arena is just across the street from this hotel, making it a great choice if you're attending an event there. The staff at this hotel provide excellent service, going above and beyond to ensure guests have a comfortable stay. The rooms are cozy and well-appointed, with comfortable beds that guarantee a good night's sleep.

Everything was satisfactory and met my expectations.

This hotel is a great value for money, especially since it's located near the falls and downtown close to the Blue Cross arena. The staff is friendly and attentive, and the rooms are well-maintained with comfortable beds. Additionally, the breakfast options are great - perfect for starting your day off right.

No major complaints, everything was ok.

Clean, nicely decorated rooms. Comfortable bed. Good location for Eastman School of Music auditions. Free shuttle bus from and to airport/school. Friendly staff and excellent hospitality.

Convenient location near bike paths, restaurants, and activities. Affordable cost compared to nearby hotels. Clean rooms, great staff, and expected amenities. Nice exercise room with good equipment.

Beautifully decorated, convenient parking, downtown location, pool, delicious cookies, coffee/water 24/7.

The hotel's location is great for tourists, as it is right across from a popular convention center and close to the train station. There are also many dining options within walking distance. The room is spacious and comfortable, with a lovely view of the area outside. The bathroom is clean and well-maintained. The service is friendly and welcoming.

The noise level outside the hotel can be a bit disruptive at times, which may be a negative for light sleepers.

As a traveling tourist, I loved the clean and tastefully decorated rooms at this hotel. The comfortable bed made for a great night's sleep. Additionally, the lobby had a variety of snacks, drinks, and frozen entrees available for purchase, which was convenient considering the limited restaurant/bar hours. The room also included a small refrigerator and microwave, allowing for healthier eating options with a bit of planning. The hotel building itself was quite impressive, and I appreciated the proximity to the show we were attending. Lastly, the staff was friendly and accommodating, ensuring that our needs were met and even providing free restaurant vouchers.

Felt right at home, no complaints at all.

The bed was comfortable. Housekeeping staff was great. Nice hotel interior. Good location for hockey game. Clean facility.

Nothing for me.

The hotel's cleanliness and facilities were top-notch. The parking was convenient and free, and the location right across the street from the convention center was ideal. Additionally, being downtown, it was close to the Blue Cross arena and a wide variety of dining options. The staff was friendly and accommodating.

Almost perfect.

I had a very enjoyable stay at Hilton Garden Inn Rochester. The free airport shuttle provided by the friendly and helpful shuttle driver was a great convenience. The staff at the front desk and breakfast were also very friendly. My room was comfortable and had all the necessary amenities like coffee, microwave, and fridge. The spacious gym was perfect for my workouts. I had a nice stay.

The staff was incredibly accommodating, from the helpful front desk team to the friendly shuttle bus driver. The cleanliness of the rooms, pool, and fitness area was impressive, and there was even a cozy sitting area with comfortable chairs. The hotel also provided free vouchers for the restaurant downstairs. I appreciated the daily text messages from the front desk, ensuring our needs were met. the hospitality and customer service exceeded my expectations.

Would be happy to recommend this hotel.

I was pleasantly surprised by the size of the rooms, very spacious. The breakfast buffet had a wide variety of choices and delicious food. I also appreciated the convenient location near the train station. I had a great stay and would recommend this hotel.

Stayed at Hilton Garden for my daughter's audition at Eastman School of Music. Convenient location with free shuttle bus to airport and school. Emma at the front desk explained the credit card deposit clearly. Friendly Thai bus driver. Excellent overall experience. Good mobility accommodations, allergy-friendly beds, quiet rooms. Airport shuttle provided by the hotel. Relaxed atmosphere and great bar with live music.

Can't recommend highly enough this hotel.

I was pleasantly surprised by the value for money at this hotel. The prices were very reasonable, especially considering the attention to detail in the rooms. The staff went above and beyond to ensure a comfortable stay, and the basic amenities were all well-maintained. The location was ideal, not too far from local attractions like the Kodak Center.

All was fine, nothing to complain about.

The room we stayed in was very comfortable, with cozy beds and a clean bathroom. The hotel's restaurant had delicious food and friendly bartenders, making it a convenient option for dinner. The hotel's location was great, with nearby shops and close proximity to popular attractions.

It would have been nice to have a hot tub as well. I didn't feel completely comfortable walking around the area alone at night, so that was a bit of a downside.