This hotel offers great value for money. The prices are reasonable, especially considering the attention to detail and the basic amenities provided. The staff is very helpful and the location is good, with easy access to shops and supermarkets. Additionally, being conveniently located near the freeway and having a bus stop right outside makes it easy to explore the area.

The hotel has room for improvement in terms of its parking policy. Charging $17 a day for parking can be disappointing, especially for guests who have to pay extra for something that is usually included in the rate.

The service at this hotel was outstanding. The staff went above and beyond to assist us, from the front desk to the restaurant staff. They were welcoming and helpful throughout our stay. One particular staff member, Mr. Brooks, even picked us up from the nearby station when we couldn't find a taxi. The location of the hotel was also great, offering convenient access to transportation options. Additionally, the room comfort was excellent, ensuring a pleasant stay.

We encountered some issues during our stay. The customer service at the restaurant was not pleasant, with one server being rude and blaming us for his mistakes.

The location was perfect as it was centrally located between the city and Lake Merritt. The staff was helpful and accommodating, providing a complimentary breakfast and reducing parking fees. The room was clean and comfortable, with a Keurig coffee maker.

Cannot find any fault.

This place is in a great location! Close to shops, public transport, and the bay area. The service is amazing, with room service, dry cleaning, and shops/commercial services available. There's also a laundry service and taxi service if needed. The welcome drink and in-room amenities like ironing facilities and tea/coffee facilities were a nice touch. The sitting area and terrace with garden furniture were very relaxing. The staff were friendly and helpful, always ready to assist with any requests.

I would recommend this hotel to anyone looking for a comfortable stay with great amenities and service.

This hotel offers great value for money with reasonable prices for its rooms. The attention to detail is commendable, especially in the basic amenities provided. The staff is friendly and helpful, ensuring a pleasant stay. The location is fantastic, situated in the East Bay with beautiful views of the bay.

No major concerns, everything was satisfactory.

The rooms were clean and comfortable, the staff was welcoming and accommodating, and the overall atmosphere was calm and relaxing.

Felt so much at home, nothing to complain about.

We had a fantastic stay at this hotel! The rooms on the 9th floor were beautifully remodeled with stunning bay views. The gym was top-notch, equipped with treadmills, bikes, rowers, free weights. The hotel staff was consistently excellent, going above and beyond to ensure our satisfaction. The restaurant served a delicious breakfast buffet with made-to-order omelets and fresh fruit, particularly amazing blackberries. The lobby also had a bar, small store, and fresh coffee available. The cleanliness of the hotel was impeccable, with the rooms as clean as a whistle and the staff working hard to maintain it.

Was all great.

Extremely close to everything: This hotel is conveniently located near freeways, lots of shopping options, and plenty of places to eat. Great location next to the bay: Guests can enjoy beautiful views of the bay from this hotel. Convenient transportation: The hotel is near Union Station and offers easy access to public transportation. Amazing breakfast: The included breakfast at this hotel is delicious and definitely worth it. Helpful staff: The hotel staff is friendly, cooperative, and provides outstanding customer service.

Nothing not to love.

The view from my room was fantastic! I loved waking up to it every morning. The room was very clean, comfortable, and had all the necessary amenities. Although parking was not free, it was convenient and reasonably priced. I enjoyed my stay at Hilton Garden and would recommend it.

Located in a stunning area on the bay, you can enjoy spectacular views of the water and the iconic Bay Bridge from your room. The location is unbeatable, as there are plenty of great food spots nearby and you can easily get to Emeryville and the Bart stations. Rooms are sparkling clean, bright, and the bed is extremely comfortable. The staff is always friendly, giving useful advice, and providing excellent service. The breakfast served is top-notch and sets you up for the day.

The hotel can be a bit noisy due to its highway proximity.

We had a fantastic stay at this hotel. The rooms on the 9th floor were newly remodeled and beautifully designed, offering amazing views of the bay. The cleanliness of the hotel was impeccable, from the spotless rooms to the well-maintained gym and lobby. The hotel facilities were top-notch, with a well-equipped gym that had a variety of exercise equipment and high-quality towels. Breakfast was a delight, with a buffet offering a wide range of delicious options, including made-to-order omelets and fresh fruit, particularly the amazing blackberries. The staff were incredibly friendly and helpful, always going above and beyond to make our stay enjoyable.

Nothing for me.

I recently stayed at a hotel in Emeryville and got a great value for my money. The room was spotless and had modern amenities, like a Keurig coffee maker. The location was perfect, with shops and restaurants nearby, and the staff was super friendly and helpful, especially Jeremy at the front desk.

The breakfast selection could use some improvement, maybe by offering a wider variety of options.

Friendly staff, comfortable room, great location, excellent shuttle service, delicious nearby restaurant.

Hard to think of anything.

Conveniently located near public transportation, shopping mall, and restaurants. Good value for the price with clean and recently renovated rooms. Easy access to SF and other destinations via car or public transport. Comfortable bedding and friendly staff. Overall a fantastic option for travelers.

The view, bed, blanket, sheets, pillows.

Don't have any issues.