The value for money at this hotel was excellent. The room was cozy and beautifully decorated, with a pristine bathroom. The location was convenient, close to the airport but not right at it. The staff was friendly and went above and beyond to ensure a pleasant stay.

The breakfast selection could have been better, with more variety and options for guests to choose from.

The hotel is conveniently located near the airport, making it a great choice for travelers. The bus connection to Boston center is reliable and easily accessible. Guests have praised the spacious rooms, which are described as comfortable and modern. The security system of the elevators adds an extra layer of safety. The breakfast provided is good, and the view from the rooms is wonderful.

Some guests have reported issues with the hotel staff not responding promptly to requests.

As low-budget travelers, we loved the affordable room rates at this hotel.

We felt very well looked after, no complaints.

This hotel is conveniently located near the airport, with a good bus connection to Boston center. Despite being in a less attractive neighborhood, it offers great value for money. The staff are very friendly and provide excellent service. The rooms with two queen beds are spacious and comfortable, with attention to detail like a couch and a bath. The breakfast included is a wonderful perk.

Parking can be a bit challenging during peak times, but overall, everything was satisfactory.

Room was spacious and comfortable, with beautiful decor and a great bathroom. The hotel still feels new, which adds to the enjoyable experience. The personal at the reception were friendly and helpful, providing good service.

The hotel is a bit far from the airport and there are limited dining options available, especially for late arrivals. The check-out policy was strange, with a double charge and a waiting period for the first charge to fall off the credit card statement.

I had a fantastic stay at this hotel. The room was clean and renovated, with comfortable beds and a great view. The staff was friendly and went above and beyond to make sure I had a great experience. The hotel had all the facilities I needed, including free parking and an elevator. The location was convenient, close to the airport with good bus connections to Boston city center. I also enjoyed the delicious breakfast and the attentive service from the staff.

All was good.

The hotel is close enough to the airport and highways, making it a convenient location. The staff is friendly and the rooms are modern and spacious. Plus, having two queen beds in a room is a nice touch. Also, the guest laundry room is a bonus for travelers.

All was fine with this hotel.

The location of this hotel is convenient for those flying in or out of Boston. It's close to the airport but not right at the airport, which means you can avoid the noise and hustle. The staff is friendly and attentive, ensuring a comfortable and enjoyable stay. The rooms are well-appointed, with two queen beds and a couch, providing plenty of space for families or larger groups. I particularly appreciated the attention to detail, such as having specific rooms with a bath available. Additionally, having breakfast included was a great value for the price.

All was great, no improvements needed.

The room was clean and spacious, and the bed was comfortable. The hotel's shuttle bus was efficient, and the location was convenient for visiting Boston. We appreciated the complimentary coffee. we enjoyed our stay at this hotel.

Friendly staff, great breakfast, comfortable room, new and spotless, convenient shuttle service.

Couldn't find any faults at all.

The location of Holiday Inn Boston Logan Airport was great, offering easy access to nearby attractions. The room was spacious, comfortable, and clean. The hotel had a beautiful view of a little stream, and we even got to see a fireworks display during our stay. The facilities were well-maintained and the halls were quiet.

Our stay at Holiday Inn Boston Logan Airport - Chelsea was exceptional. The room we stayed in was beautifully renovated and had everything we needed for a comfortable stay. The hotel staff were friendly and knowledgeable about the area. The hotel itself was very clean and well-maintained. The location, so close to the airport, was a big plus. We also appreciated the convenience of the hotel shuttle service. we had a wonderful rest after a long international flight.

The only drawback of our stay was the strange check-out policy. Upon check-in, the hotel charged the room, and when we checked out, they charged it again with incidentals.

Comfortable beds, clean and new-looking. Friendly and knowledgeable staff. Free coffee.

Modern look and feel in the room. Hotel still feels new. Typical expectations of other hotels in the chain. Clean and nice. Renovated with everything for comfort.

Convenient location near public transportation and local dining and retail. Quick resolution of payment discrepancy.

Rude front desk clerks who ignored me and spoke inappropriately in Spanish. Unprofessional staff member who failed to address a broken bath and manager who never responded.