I stayed for three nights while visiting family in the area. The room was spacious and comfortable, with all the amenities I needed. The staff were friendly and went above and beyond to ensure my stay was enjoyable. I especially appreciated the prompt service when I requested a blanket for the cooler evenings. Despite being near the elevator, my room was quiet with no disturbances. I was very pleased with my stay at Holiday Inn Express.

Would recommend this hotel.

I recently had an emergency situation while traveling and the Holiday Inn Express made it a comfortable experience with their empathetic customer service. I arrived late in the evening after a near fatal accident and the front desk agent was extremely courteous and helpful. I'd recommend this hotel.

We had a fantastic stay at this hotel. The room was large, comfortable, and clean. The hotel facilities were excellent, including the thick towels, good bed, and reliable WiFi. The cleanliness was top-notch, and the staff was accommodating and helpful. We were close to some of our favorite restaurants in Hayward, which was convenient for our dining choices. Additionally, the hotel was only a short drive away from a Starbucks, making it easy to grab our morning coffee. Our stay here added to the enjoyment of our time in the bay area.

No complaints. Everything was great.

The room was comfortable, well-equipped, and spacious. The front desk staff was helpful and accommodating. I felt safe and secure during my stay.

Nothing that I didn't like.

We had a fantastic stay at this hotel. The hotel had reasonable precautions in place, ensuring our peace of mind. The room was clean and comfortable, providing a great night's sleep. We also enjoyed the good breakfast offered, which had a neat and well-attended space. The hotel's location was convenient, with easy access to various facilities such as gas stations, food options, and even a stadium which was only a 15-minute drive away.

Couldn't stay longer due to our schedule.

Clean room. Good breakfast and friendly staff. Close to stadium. Everything close from gas to food. Stadium only 15 min drive. Large comfortable room. No noise from elevator. Bathroom small with sink in common area. TV quickly fixed. Neat, clean breakfast area. Courteous and helpful front desk agent.

I stayed at Holiday Inn Express for 3 nights during my business trip. The room was spacious and comfortable, and surprisingly quiet despite its proximity to the elevator. The staff were friendly and attentive, quickly fixing the TV when it went out. The breakfast area was clean, but the pancake machine was not a highlight. I had a great stay and was particularly impressed with the excellent staff.

Can't recommend highly enough this hotel.

I experienced exceptional customer service during my recent stay at Holiday Inn Express in Castro Valley. The staff went above and beyond to ensure that I was comfortable and taken care of. When I arrived late at night, they made me feel welcomed and valued, providing a smooth check-in process. The manager, Andre, even made a special trip to the hotel in the middle of the night to ensure my needs were met. It was truly a VIP treatment.

We had a fantastic stay at this hotel. The staff went above and beyond to make us feel welcome and accommodated. The cleanliness of the rooms was outstanding, and the hotel facilities were top-notch. We were pleasantly surprised by the delicious breakfast options offered. Additionally, the location of the hotel was convenient, with easy access to local attractions and a close proximity to the BART Station, making transportation a breeze.

Nothing everything was great.

I got great value for my money at the Holiday Inn Express. The room was clean, spacious, and had good soundproofing despite being close to the freeway. The location was convenient for visiting Oakland and Hayward, and the staff was incredibly friendly and helpful.

The breakfast experience could be improved by having breakfast times until 10:00am instead of 9:30am.

Large comfortable room. Clean and thick towels. bed WiFi available. Extremely courteous and helpful front desk staff. Accommodating and helpful hotel staff. Delicious breakfast. Comfortable rooms for weddings

Couldn't find any faults at all.

Clean room, good breakfast, friendly staff, close to stadium, convenient location.

Liked everything.

I got great value for my money at this hotel with a spacious and comfortable room. The location was convenient, and the staff treated me with kindness and generosity.

The only thing that could make the breakfast better was the choice of food options, particularly the pancakes.

Great Service at Check-In

We arrived at the hotel and the staff at check-in were extremely friendly and helpful. They made us feel welcome and even offered us a room that accommodated my grandmother's limitations. It was such a relief because I had forgotten to inform them beforehand. I knew right then that I had made the right choice in selecting this hotel.

Clean room, good breakfast, friendly staff. Close to the stadium and everything you need. TV was fixed quickly. Staff was helpful in getting our rooms together. a great stay.