I recently stayed at an IHG hotel in Cincinnati for a business trip. The staff, particularly Sandra at the front desk, was incredibly friendly and accommodating. Even before I checked in, Sandra went above and beyond to assist me with my room arrangements. During my stay, she and Cathy handled a reservation issue efficiently and ensured that our group was all together. The location was convenient, and the breakfast provided was quite good. I had a pleasant experience.

100% Recommend this hotel.

I recently stayed at Holiday Inn Express Cincinnati West for a weekend getaway and had a pleasant experience. The staff was accommodating and the hot water in the bathroom was great. I appreciated that the room temperature was adjustable and didn't automatically increase. I have previously enjoyed their breakfast, which is highly recommended. It would be even better if they extended the breakfast hours till 11 am on Fridays, Saturdays, and Sundays. the staff was great, except for one individual at the front desk.

Despite the minor inconveniences I faced, such as a noisy draining noise at night and a few instances of unclean blankets, I can still recommend this hotel.

I had a great stay at this hotel! The King size bed was incredibly comfortable, providing a good night's sleep after long days. The choices for breakfast were fantastic, with a wide variety of options to choose from. The staff were friendly and provided excellent customer service throughout my stay.

Can't think of anything.

The staff was incredibly friendly and made the check-in and check-out process a breeze. The room was spotless and the king bed was extremely comfortable. The hotel's location was convenient, with several restaurants and a grocery store just across the street. I was pleasantly surprised by the decent selection of cable channels available in the room. Special shout out to Sandra and Cathy for going above and beyond to assist with our group's accommodations and resolving any issues promptly. The bathroom amenities, with large bottles of products securely locked in the shower, were a thoughtful touch. Lastly, the breakfast was delicious and satisfying.

100% Recommend this hotel.

The room was spotlessly clean and the amenities were great for families with kids.

Felt totally at ease and had no complaints whatsoever.

Great location near restaurants and a grocery store. Easy check-in and check-out process. Comfortable king bed.

Housekeeping entered the room early in the morning while we were still sleeping, causing disturbance. Had to wait for a room to be cleaned, and the second room had stains and missing floorboards.

The high hill top location of the hotel provided breathtaking views from our room on the fourth floor. It felt like we were on the 10th floor, looking down into the surrounding buildings. The ample parking and quiet room added to the peaceful ambiance. We appreciated the abundance of sockets for our electronic devices and the timed lighted overhead heater in the bathroom was a nice touch. The bath and body works toiletries were a pleasant surprise, and having access to a free newspaper was a bonus. The hotel's proximity to grocery stores, gas stations, and restaurants made it convenient for our needs. Despite the slower wifi, the overall experience was enjoyable.

Clean rooms, comfy bed, friendly staff. Great breakfast buffet, especially the biscuits with hot gravy. Plenty of charging spots and good WiFi. Recommended for Cincinnati visitors.

I had a fantastic stay at this hotel! The cleanliness was top-notch and the staff was incredibly friendly and helpful. The room itself was very nice, providing all the amenities I needed for a comfortable stay. The location was also convenient, making it easy to explore the surrounding area. Additionally, the breakfast provided by the hotel was delicious and had a good variety of options to choose from.

Was all great.

Clean room, friendly staff, yummy breakfast with healthy choices, hidden gem with great amenities.

Could not be improved in any way.

The value for money was excellent, the room was comfortable with a great TV and AC, and the staff at the front desk were professional and friendly.

The breakfast could be improved with hotter food options.

The staff was incredibly friendly and made both check-in and check-out a breeze. The room was spotlessly clean and the king bed provided a wonderfully comfortable night's sleep. The hotel's location was ideal, with several restaurants and a grocery store conveniently located across the street. I was pleasantly surprised by the selection of cable channels available in the room, compared to other hotels I've stayed at. The breakfast options, although I didn't try them this time, have been great in the past. My only recommendation would be to extend breakfast hours till 11 am on weekends.

Would recommend this hotel.