We had a fantastic stay at a hotel in Gaylord. The pool was warm and clean, and the water wasn't over chlorinated. The staff at the front desk was accommodating, allowing us to enjoy the pool before our check-in time. The room was comfortable, with a large bed, sofa, and armchair. The bathroom was spacious and had plenty of room for our toiletries. The breakfast was outstanding, with a variety of options including omelettes, corned beef hash, bacon, and waffles. The staff was friendly and made us feel welcome. The hotel was conveniently located to everything we were looking for, including shopping centers, restaurants, and transportation to Mackinac Island.

Nothing, all great.

Beds were comfortable and breakfast was good.

Felt relaxed, staff was helpful and accommodating.

The rooms were conveniently located together near the exit. The breakfast was amazing, with a fantastic variety of choices. The breakfast staff was extremely attentive and made sure everything was perfect. The pool area was clean and inviting. a phenomenal experience for our winter vacation.

I recently stayed at a hotel and had a fantastic experience. The location was great, with other HIX, Hyatt, Hiltons, and Marriots close by. The check-in service was fast and efficient, just like in those high-end hotels. The room was spacious and clean, with great bedding. The bathroom was updated and very clean, with a jet tub that filled up quickly. The service was friendly and attentive, especially the woman working on weekdays, who kept the breakfast stocked and was very friendly. it was a great stay.

There was one minor disappointment during my stay. The plastic cups in the bathroom had wet wrappers between them, which was a bit off-putting.

Clean room, friendly staff, warm pool, great breakfast, attentive breakfast attendant.

There was nothing I didn't like.

Friendly daytime staff and decent breakfast with a pancake machine were highlights. $20 credit given upon expressing concerns about tub leak. Rooms were generally nice, but some deficiencies were noted.

The hotel was conveniently located right off the interstate, making it easy for us to access. We were also pleased to find a variety of restaurants and shops nearby. The check-in clerk was accommodating and allowed us to check in early, which was much appreciated after a long ride. Additionally, the hotel was clean and well-maintained, providing a pleasant environment for our stay.

One of the downsides of our stay was the breakfast area. Although the breakfast was well done and the staff in that area were efficient and friendly, the seating was a bit far from the actual service room.

My family and I stayed at Best Western for a few nights for a little getaway. The rooms were clean, well decorated, and had a great layout. We loved having the sink and mirror in both the main room and the bathroom. The pool and hot tub were spacious and enjoyable. The breakfast was fantastic, with delicious hot food and friendly staff.

Would recommend this hotel.

The breakfast area staff were efficient and friendly. Beds were comfortable, and room had a fridge and microwave. Location was perfect with easy access to everything we needed.

Felt like being at home, nothing to complain about.

Located in a convenient area close to shopping centers and restaurants, this hotel made our stay enjoyable. It was just a hop away from the exciting festival we attended with fun shows and delicious food. The room was spacious and bright with a large king bed and plenty of amenities. The bathroom was clean and modern with two separate sinks. Breakfast was well-stocked with plenty of choices to start our day.

The pool area was great, and the warm water made it even better. I appreciated that there were clean towels available, and despite the breakfast area being a bit crowded, I was still able to enjoy a delicious breakfast. I would recommend this hotel.

The room was clean and comfortable, and the pool and spa were great. The location was convenient to many attractions in the area, making it easy to explore. Additionally, the breakfast was delicious and the staff was friendly and welcoming.

Our experience was marred by a couple of issues. there was a problem with the smoke detector in our room, and it took a long time for the maintenance man to arrive and fix it.

I recently had a great stay at a hotel that exceeded my expectations. the attention to detail was impressive, from the updated lobby to the clean and comfortable rooms. The staff was friendly and provided excellent service, making me feel welcomed throughout my stay. The basic amenities in the room, including a mini fridge and microwave, were a plus. Additionally, the location was perfect, with stores and shops within easy reach. Finally, the breakfast provided a variety of options, including hot items like small omelets, which was a pleasant surprise.

The only minor downside was the need for additional plug-ins in the rooms to charge devices, but overall, everything was okay.

The value for money at this hotel was great, with a comfortable bed, relaxing hot tub, and a clean room that exceeded our expectations. The location was convenient and the staff were friendly and accommodating throughout our stay.

Breakfast delights could have been improved with better stocking and a more polite attitude from one of the breakfast staff, who seemed uninterested in replenishing items in a timely manner.

loved the cleanliness & teamwork of cleaning staff. 100% booked yet spotless rooms, hallways, elevator, breakfast room! Awesome hostesses kept food well stocked. Great weekend, thank y’all!