This hotel was in a great location with plenty of stores and restaurants nearby. We were able to walk to Buffalo Wild Wings for dinner, which was convenient. The staff at this hotel were very friendly and helpful, making our stay more enjoyable. The rooms were clean and comfortable, providing a pleasant place to rest after a long day. The breakfast offered at the hotel was quite good, especially the crispy bacon and the delicious coffee.

The hotel could improve on the cleanliness of the rooms.

The staff was extremely friendly and provided excellent customer service. The front desk worker was very helpful and offered recommendations. The AC unit issue was quickly resolved. The room was clean. Complimentary coffee and water cooler were convenient and appreciated.

Felt extremely safe, no complaints.

We had a minor issue at check-in, but the staff at Holiday Inn Express handled it efficiently and with a friendly attitude. They quickly resolved the situation and made sure we were comfortable. The room itself was clean and well-maintained, providing a pleasant stay. The breakfast options were tasty and satisfying as well. I had a positive experience at this hotel and would recommend it.

Clean, comfy rooms with Keurig. A variety of things to do nearby. Good breakfast with warm food and attentive staff.

Convenient location, friendly staff, room equipped with unexpected amenities - mini fridge and microwave. Comfortable bed, complimentary toiletries in clean bathroom. Good buffet breakfast options including omelettes, sausages, and pancakes.

The location of the hotel was perfect for our purposes. It was close to restaurants and stores, with a Buffalo Wild Wings restaurant right next door. The hotel facilities were clean and well-maintained. The staff we encountered were very friendly and helpful.

Can't think of anything.

Great central location. Pleasant staff. Nice surprise with refrigerator and microwave in the room. Fantastic front desk person. Good breakfast. Helpful housekeeping staff. Friendly manager. Cozy suite with separate TV room. Allowed to bring expensive bicycle into the room.

Friendly staff, great customer service, clean room, convenient amenities, comfortable bed.

Nothing bad to say.

As vegetarians and vegans, we appreciated the variety of breakfast options available, including delicious plant-based choices. The staff was accommodating and knowledgeable about dietary restrictions.

We felt well taken care of during our stay, with nothing to complain about.

The location is convenient, but the hotel is in rough shape for an express. There are many strip malls nearby, right on Carlisle Pike, and some decent restaurants. However, the room and bathroom were outdated, and the service only met the basic requirements. Breakfast options were limited, but the omelet was decent. The fitness center is small, but adequate. The laundry center contains one washer and one dryer.

Great staff and helpful with knowledge about the area, including finding a 24 hr pharmacy. Enjoyed the breakfast options and the emphasis on sanitation. Clean rooms and a quiet and comfortable stay.

There was a disruptive party outside until 2 am every night. Hotel staff refused to shut down the party, despite multiple complaints.

The hotel offers great value for money with its affordable prices and attention to detail. Its location right on Carlisle Pike next to BWW restaurant is convenient for dining options. The staff provides excellent service, and the rooms with 2 large queen beds on an upper level are spacious and comfortable. The roll-in shower is a thoughtful addition for guests with mobility needs. Despite the negative reviews, the breakfast was conveniently served with a variety of options.

The hotel has room for improvement, but overall, everything was satisfactory.

The breakfast was excellent with a wide selection, helpful and kind staff, central location near dining and shopping, and great customer service.

No negatives from this place.

I had a great stay at this hotel! The room I booked was exactly what I expected and it was spotlessly clean. The bed and pillows were incredibly comfortable, ensuring a good night's sleep. The bathroom was also very clean and well-stocked with full-size toiletries, which was a pleasant surprise. The breakfast buffet had a wide variety of options to choose from, giving me plenty of fuel for the day. The staff were always friendly and helpful during my four-day stay. I also loved the hotel's convenient location right on Carlisle Pike, next to a Buffalo Wild Wings restaurant. It was so convenient to have a dining option nearby. The service and basic amenities provided were top-notch, and I really appreciated having a room on an upper level with two large queen beds and a roll-in shower. it was a great value for the price.

All aspects of my stay at this hotel were satisfactory.

Great location, close to key attractions and easy to find. The room was clean and comfortable, with all the amenities we needed. The breakfast spread was impressive and had a variety of options to choose from. We especially enjoyed the fresh fruit and friendly staff at the breakfast area.

Parking became a problem in the evenings, as there were limited spaces available after 5 PM. It would have been more convenient if there was a safe in the room to keep our valuables secure. Additionally, the pricing seemed to vary, and we felt like we might have overpaid compared to other guests.