We had a great value for our money at the Holiday Inn Express near the airport. The room was comfortable and spacious, perfect for our family of four. The staff treated us with exceptional friendliness and were always helpful.

It would have been nice to see some variety in the breakfast items.

Amazingly comfortable rooms, staff was fantastic, breakfast and snack/drink options were great, felt secure with key card access, complimentary shuttle, close to restaurants/stores.

The room was spacious and clean, and the staff was friendly and accommodating. The location was convenient for accessing nearby eateries and attractions. The complimentary airport shuttle was a nice perk.

The bathroom had drainage issues, with the shower water backing up in the tub. The bed sheets had stains, and there was mold around the bathtub.

As women traveling alone, we felt safe and secure at the Holiday Inn Express. The staff were friendly and accommodating, making us feel welcome throughout our stay.

Felt really welcomed, no complaints at all.

Spacious room and comfortable bed made my stay relaxing after a long day of work. The customer service was excellent, with friendly and helpful staff. The hotel's location was convenient, close to the airport and other key destinations. The breakfast provided was excellent, with a good variety of options to choose from.

There was a delay in getting into my room due to a shortage of staff. Additionally, I was disappointed that the promised indoor pool was unavailable during my stay, which was a major reason for choosing this hotel.

The staff at the Holiday Inn Express was incredibly helpful and friendly. They went out of their way to make sure we had a comfortable stay. The shower in the room was amazing, with great water pressure and plenty of hot water. The hotel was conveniently located near various stores, making it easy for us to find everything we needed.

Although there were a few minor drawbacks, such as a lingering odor in the room and some issues with the breakfast food, overall I would still recommend the Holiday Inn Express Hotel & Suites Norfolk Airport. The excellent staff and convenience of the location outweighed any small inconveniences we encountered.

The hotel staff were friendly and helpful, explaining amenities and offering dining suggestions. Housekeeping was great and courteous, always checking if anything was needed. The room was spacious and had a comfortable bed and pillows. The breakfast had a variety of hot and cold options and was ample for all guests.

Not obvious to find.

Great location, close to highway, restaurants, shopping centers, and the beach. Comfortable bed, ideal for families with children.

Felt like a VIP, no complaints.

I recently stayed at a beautiful, updated, and modern hotel facility, Holiday Inn Express. The front desk staff was very accommodating, immediately addressing my request for a room change due to a slight smoke aroma. They also took the time to show me the location of the fitness facility. The breakfast bar was great and the hotel staff were friendly and helpful, providing suggestions for nearby restaurants. Housekeeping was excellent, always ensuring our room was clean and bringing towels promptly. a fantastic experience and I will definitely book again!

I do recommend this hotel.

Clean room, helpful staff, great shower, convenient location, professional check-in person, clean pool.

Nothing to mention.

I couldn't resist going back for seconds, especially with the amazing automatic pancake maker. And the location of the hotel was perfect for our needs, with Target, Walmart, and plenty of dining options nearby. The room itself was spacious and comfortable, with two separate areas and TVs in both rooms. It was great to have that extra privacy. Plus, the hotel had a strong wifi connection and the check-in process was smooth.

I must admit, there were a few minor issues during our stay. There was a crack in the sink and whenever the toilet was flushed, water sprayed out forcefully from the tank, causing quite a mess.

I had a fantastic stay at this hotel! The check-in process was smooth, and the rooms were impeccably clean. The hotel facilities were modern and updated, providing a comfortable atmosphere. I was impressed by the strong WiFi connection and the ease of use of the TV. The breakfast options were extensive, and the service was exceptional, with a dedicated server ensuring that guests got exactly what they wanted. The location of this hotel was perfect, with numerous restaurants within walking distance and convenient access to shopping options.

Not obvious to find.

The staff at Holiday Inn Express were incredibly helpful and kind during our stay. They provided us with a box to carry our breakfast upstairs, which was a nice gesture. The breakfast options were satisfying, and while I usually prefer waffles, my family member enjoyed the pancakes. I would recommend this hotel for its friendly service and convenient amenities.

There were some minor drawbacks. The trash bags/bins in our room could have been bigger, especially since we had a family member who wears diapers.

The hotel is conveniently located near several stores, including Walmart, and is close to a variety of restaurants. Guests can easily access the on-boardwalk area, and there are plenty of dining options within walking distance. The rooms are spacious and comfortable, with large bathrooms and powerful showers. The service is friendly and accommodating, and the breakfast is warm and delicious.

Some guests reported cleanliness issues, such as stains on carpets and broken bathroom amenities.

The hotel offers a complimentary shuttle and is conveniently located near shopping and restaurants within walking distance. The rooms are clean and the staff is helpful.

Felt very well looked after, no reason to complain.