Spacious room, clean and comfortable. Good breakfast with many options. Friendly staff.

Conveniently located near restaurants and shopping. Clean rooms, pleasant staff. Great breakfast buffet and indoor pool. Book early for special events.

The hotel staff was friendly and helpful, always making sure our needs were met. The breakfast provided was delicious and had a good variety of options. The location of the hotel was convenient, with easy access to nearby attractions and amenities.

The cleanliness of the hotel , with noticeable dust and dirt in the rooms and common areas. The maintenance work being done during our stay was disruptive and caused unpleasant odors.

We recently stayed at the Holiday Inn Express in Richmond and had a great experience. The location was convenient and the hotel was clean and comfortable. The breakfast provided was tasty and had a good variety. The front desk staff were helpful and friendly.

I recently stayed at this hotel for my granddaughter's college graduation from EKU. The location was perfect, being very close to the college. The room was comfortable, and the breakfast buffet was great. We loved the pool area and the spacious breakfast room where we could gather and chat with family. The hotel was also near the Richmond Visitors Center, which offered an interesting historical experience. the hotel staff was friendly and helpful, making our stay enjoyable. I highly recommend making early reservations for special events at EKU, as this hotel books up quickly. Try it out, you won't be disappointed!

I would be happy to recommend this hotel.

Room was spacious, perfect for a family of 6. Staff went above and beyond to accommodate me when I had car issues. Highly recommended. A+++ experience!

The hotel's location was perfect with plenty of dining and shopping options within walking distance. The large bathroom with a roll-in shower and bench was a great feature. The rooms were clean and the indoor pool was a nice bonus. The staff was friendly and the complimentary breakfast exceeded my expectations. Free wi-fi was a great addition and the hotel provided excellent value for money. I highly recommend this hotel for a comfortable and convenient stay.

Totally recommend this hotel.

Great location, just off the highway with convenient access to gas stations and restaurants. Beds were comfortable and the rooms were clean and modern.

The TV didn't have the golf channel, and the guests next door and across the hall were extremely noisy until midnight, which made it difficult to sleep. The bathroom was uncomfortably cold, even with the heat on, and there weren't enough blankets provided.

We had a fantastic stay at this hotel! The location was convenient, just minutes off the exit, and there was plenty of front entry parking available. The hotel was immaculate, with impeccable cleanliness throughout. We were impressed by the range of facilities offered, including a pool area and a well-stocked breakfast buffet. The staff was super friendly and helpful, making our stay even more enjoyable. We also loved the hotel's location, with a lot of food options nearby in Richmond, KY. Moreover, being close to the Richmond Visitors Center, which is now a museum, was an added bonus, as we got to explore this historic site from the Civil War.

Nothing that we didn't like.

Great location for visiting EKU. Comfortable rooms and excellent breakfast buffet. Enjoyed the pool area and the spacious breakfast room. Friendly and helpful staff.

Felt privileged, nothing to complain about.

I got great value for my money at this hotel. The room was clean, spacious, and comfortable. The location was convenient and the staff treated me with exceptional care and attention.

The breakfast selection could have been better.

Very close to college, comfortable room, great breakfast, enjoyable pool area, pleasant and helpful staff, plenty of restaurants and shopping nearby.

Not one thing.

The location was convenient as it was right off the highway with gas stations and restaurants nearby. The friendly staff provided good advice for dinner options and the maids were accommodating with extra towels.

The morning staff was unfriendly and unhelpful when we received the wrong invoice and had a broken bed. Their response was dismissive, making us feel like the issues were our fault.

We loved the spacious rooms, perfect for our family of 6. The king size bed was incredibly comfortable, unlike other hotels with hard mattresses. The location of the hotel was ideal, and the breakfast buffet was wonderful.

We felt right at home here and had no complaints.

We had a fantastic stay at Holiday Inn Express in Richmond. The front desk clerk went above and beyond to help us find a delicious dinner option that delivered to our room. The rooms were spacious, beautifully decorated, and the beds were incredibly comfortable. The location was perfect with plenty of dining and shopping options nearby. The indoor pool was a nice bonus, and the staff was friendly for the most part.

We experienced some noise issues during our stay. The vacuuming in the hallway late at night was disruptive and unnecessary.