Holiday Inn Express Hotel & Suites Watertown - Thousand Islands By Ihg, Watertown (NY) - Deals & Reviews

A. Attentive staff
B. Early breakfast hours
C. Clean room

The location was incredibly convenient, close to shopping and restaurants. The complimentary breakfast was a highlight, offering a great variety of options like eggs and bacon. The beds were comfortable, making it easy to get a good night's sleep after a long day.

The shower curtain was too short, resulting in some water on the floor.

would absolutely stay here again

I really enjoyed my stay! The room was super clean and had a microwave, fridge, and coffee machine. Loved the big shower and heated pool. Breakfast had everything from fresh pancakes to eggs and bacon. The fitness center had great machines too. Staff was nice and helpful. Location was convenient with restaurants around.

The check-in process was fast. The common areas were very clean. My room was neat and tidy. I appreciated being able to use a side door for easy access. Breakfast had a good variety, including eggs and fresh pancakes.

It was a nice choice for an overnight stay in Watertown with great value-to-price ratio. The front desk staff was friendly and accommodating, making check-in smooth and easy. If you need a late checkout, be sure to ask about it in advance.

The hotel was clean and well-maintained, ideal for families and travelers exploring the area. However, I encountered noise issues in a room near the lobby and the breakfast options could be more inclusive for dietary restrictions. The staff was responsive to my concerns and offered a room change, which improved my stay.

The hotel was very clean and the complimentary breakfast offered great variety, even with biscuits and gravy. While I appreciated the attentive staff, a functioning ice machine on my floor would have been beneficial. The room was spacious, but the adjacent noise from other guests was slightly bothersome.

our stay at the holiday inn express was fantastic! the front desk staff greeted us with a warm cookie, which made check-in super pleasant. the indoor pool was nice, and the location is just minutes away from shops and restaurants. breakfast was awesome, with fresh pancakes and a great variety to choose from.

can recommend

We had an amazing time enjoying the complimentary breakfast with fresh pancakes and a wide assortment of options. The staff was super friendly, and we loved the clean room. We also took a neat self-guided tour of a famous historic battlefield nearby.

In my wife’s opinion, the pool could use some supervision for kids.

The location, the cleanliness, the friendly staff, the charming decor – definitely a delightful experience!

Check-in was seamless, and the warm cookie at arrival was a delightful touch. The room was impeccably clean, equipped with a microwave and fridge, making it convenient for a family. Breakfast stood out with fresh pancakes and a robust selection of options, which everyone enjoyed. The pool was inviting, albeit smaller, but still a hit with the kids. Unfortunately, the ice machine on our floor was out of order, and we faced a slight wait during peak breakfast hours, but these minor hiccups didn’t detract much from an otherwise pleasant experience.

Perfect for families on a budget

So, I took my grandkids for a couple of nights. The breakfast was a game changer, serving all kinds of stuff like eggs and bacon. It felt like an all-you-can-eat! Fresh coffee all day!

The staff were incredibly understanding and even made exceptions for our age. The rooms were clean, comfy, and we had a lovely heated pool to unwind in after a long day at the convention. Definitely a welcoming place!

But I must say, the mystery of the missing shampoo left me feeling a little less glamorous! And who knew I'd be negotiating for water like it was a high-stakes deal?

Absolutely loved our stay! ! So accommodating and friendly, such a wonderful team effort!

so we stayed at holiday inn express and it was super clean and affordable! loved the big room with a king bed and whirlpool tub. There was a microwave and fridge. the breakfast had tons of options and we were super close to shops and restaurants. my husband was really impressed with the shower! staff was friendly too, which made the stay even better.

only had a couple issues tho – the pool towels were missing at first and ice machine on our floor was outta order.