I had a great stay at Holiday Inn Express! The room was comfortable and clean, and I especially enjoyed the free breakfast in the morning. The staff was friendly and helpful, ensuring a pleasant experience. I would recommend this hotel.

The rooms were clean and comfortable, with great bathroom amenities. The breakfast selection was extensive and delicious. The staff was friendly and helpful. The hotel is conveniently located near the airport and interstate, making it easy to navigate the area.

The hot tub was dirty and had a terrible smell, so we couldn't use it. There were little roaches in our room, which was a major downside.

This hotel offers great value for the price and provides attentive service. The staff, especially Brandy, were helpful and friendly throughout our stay. The rooms are clean, spacious, and come with basic amenities. I appreciated the "constant fan" option, which helped me sleep better. The location is convenient, although the access roads can be confusing for those unfamiliar with the area. it was a pleasant experience and I would stay here again.

No improvements needed, everything was okay.

Comfortable beds, clean rooms, easy parking, excellent location, fabulous front desk staff.

Not one thing.

I was pleasantly surprised by my stay at this hotel. The staff, particularly Ms. Taylor and Mrs. Natasha, were incredibly friendly and provided excellent customer service. The location of the hotel was convenient for both the airport and highway access. The rooms were clean and comfortable, and the breakfast selection was satisfying with options for different dietary preferences.

My experience at this hotel was satisfactory.

Warm and Welcoming Staff

During our recent stay at the hotel, we were impressed by the friendly and helpful staff at the Holiday Inn Express. They greeted us with a warm smile and made us feel right at home. One particular staff member, Jessica, went above and beyond to ensure our comfort and even provided us with some refreshing drinks before our departure.

the location was perfect, being close to great shopping and dining options. The hotel also provided a shuttle service to the airport, which was convenient. Secondly, the staff was friendly and provided good service throughout my stay. Lastly, the basic amenities in the room were sufficient and the rooms were clean. I particularly enjoyed the breakfast, as the hostess was very friendly and there was a wide variety of options to choose from. I would definitely recommend this hotel to everyone.

My stay was fine.

Our family of four was pleasantly surprised with this hotel close to the airport. It was convenient for all our activities and close to some great restaurants and shopping spots. The bed was extremely comfortable and gave us a great night's sleep, which we really needed with our two small kids. The breakfast was also very satisfying with a great variety of options for everyone in the family.

Some reviews have mentioned issues with cleanliness in the rooms, which is always a concern when traveling with children.

The value for the money was excellent, and the room was clean and comfortable. The location was convenient, and the staff treated us with utmost friendliness and professionalism throughout our stay at the hotel.

The breakfast experience could be improved by offering a wider variety of options.

Fabulous Stay Near the Airport!

I had a fabulous stay at the Holiday Inn Express near the airport! The front desk staff, especially Jasmine, were incredibly helpful and friendly. The room was comfortable and clean, with all the amenities I needed. The breakfast buffet was delicious and had a wide variety of options. I had a great experience and I highly recommend this hotel for your stay in Jacksonville!

New and fresh. Up-to-date furnishings. Great location. Quiet. Friendly staff. Excellent room. Nice atmosphere. Good experience.

Nothing all good.

As low-budget travelers, we loved the great location and friendly staff. Clean rooms, huge spa tub, and comfortable beds made our stay enjoyable. The pool and hot tub were a cool bonus.

Felt like home, nothing to complain about.

The hotel is conveniently located close to the airport, making it very easy to access. The staff, especially the daytime desk manager, were friendly and helpful, making my stay enjoyable. I loved the fact that the pillows were labeled as 'soft' and 'firm', and even monogrammed, which was a unique and thoughtful touch. The cleanliness of the hotel was impressive, with everything I saw, except for the poolside area, appearing very clean.

Was all great.

Conveniently located near the highway, this hotel provides a peaceful stay. Comfortable beds and fresh linens are a plus. The staff is friendly and provided great customer service, especially when helping to retrieve a lost item. Clean and accommodating rooms make for a pleasant stay.

We had a great stay at this place! The location was perfect - very close to the airport, restaurants, and shopping malls. The service and housekeeping were also excellent. The staff were very nice, and the housekeepers did a great job refreshing our room. The swimming pool and jacuzzi were a great place to relax, and the free Wi-Fi was very useful.

We did not encounter any negative aspects during our stay and would highly recommend this hotel to everyone.