Friendly staff, clean rooms, convenient location, great breakfast, comfortable beds.

This hotel is conveniently located close to popular restaurants, shops, and entertainment areas. It offers new and clean rooms with comfortable beds and nice amenities. Guests can enjoy a complimentary breakfast, including pancakes, eggs, and other items. Also, some rooms have a beautiful view of the surrounding area.

Some guests reported issues with ants invading their rooms, which was not handled in a timely manner by the staff.

We loved the friendly staff, clean rooms, and great location just 5 minutes from everywhere in town. The front desk attendant went out of her way to accommodate our family and gave us the same rate for a suite. it was a very good experience and great value for the price.

Felt fine, no complaints whatsoever.

The staff was friendly and professional. Christina went above and beyond to help us during a difficult time. Hotel was clean. Excellent breakfast.

Nothings.

I recently stayed at this hotel in the Fort Hood area and had a great experience. the location was perfect - it was close to everything I needed in Killeen. Additionally, the staff were extremely friendly and helpful, providing outstanding customer service. The rooms were clean, spacious, and well-equipped with basic amenities like a refrigerator and microwave. I also appreciated the delicious breakfast options they offered. Moreover, the hotel provided excellent value for money, making my stay very affordable. Lastly, the attention to detail throughout my stay was impressive - from the cleanliness of the hotel to the comfort of the beds. The experience was truly enjoyable.

Everything was just fine.

The hotel had clean towels and the bed was made. the staff was friendly and accommodating, helping us with extra linen and toothbrushes. the location was convenient, close to Fort Hood and the shopping and dining options in the area.

The food at the hotel was disappointing, with a plastic taste and bland flavor. the pillows were worn out, making for an uncomfortable sleeping experience.

We had an amazing stay at this hotel. The front staff was incredibly friendly and helpful. The rooms were spotlessly clean, with freshly cleaned carpets that reassured us of the cleanliness. Our toddler had a great time here, as we felt comfortable letting him touch everything. The location was perfect, just a short 5 minutes away from wherever we wanted to go. Additionally, the breakfast provided was one of the best we've had at a hotel. Crystal, the breakfast host, went above and beyond to make sure all the customers were pleased. The pool was also fantastic. this hotel had everything we needed and was in a great location.

Nothing at all.

The staff was helpful and accommodating. Hot breakfast available. Prompt room change when requested. Honest housekeeping.

Nothing to dislike.

We loved our stay at this hotel! The best aspects were the cleanliness, hotel facilities, parking, and location. Our room was spacious and had a beautiful view of the field behind the hotel. The pool was always clean and inviting. The breakfast buffet exceeded our expectations with a variety of options including scrambled eggs, sausage, warm cinnamon rolls, and fresh fruit. The staff was kind and friendly, always quick to address any minor issues.

The customer service at Holiday Inn Express was outstanding! After a long day of delays due to weather, we were greeted by a helpful and friendly receptionist, Danielle Wilson. She made check-in easy and even helped us with extra amenities. The staff alone made our stay worth it.

I had a fantastic stay at this hotel. The cleanliness was exceptional, with freshly cleaned carpets and a spotless room. The hotel facilities were great, including a welcoming pool that looked very inviting. The location was perfect, with easy access to everything in this city. I appreciated the complimentary breakfast every morning, which offered a variety of delicious options such as scrambled eggs, sausage, warm cinnamon rolls, and fresh fruit. The staff at this hotel were amazing, with friendly and kind service throughout my stay.

Nothing to mention.

This hotel was a great value for the price we paid. We appreciated the attention to detail in the room with a refrigerator and microwave, along with the basic amenities we needed. The staff were friendly and the breakfast was delicious, making our stay all the more enjoyable.

All in all, we had a great stay at this hotel and would definitely recommend it to anyone in the area.

The bed was comfortable and the breakfast was good. The hotel was conveniently located near shopping and not too far from the military post. The staff at the front desk were kind and helpful.

The walls were too thin and we could hear the person in the next room snoring loudly, which made it difficult to sleep. When we complained to the front desk and asked to be moved, they were not very accommodating and didn't offer any solutions.

Clean hotel, inviting pool, helpful and friendly staff, spacious dining area, free breakfast, lovely view from the room.

Can't fault anything about it.

The breakfast was delicious, with plenty of options. I appreciated that they had gluten-free choices, as I have celiac disease. The room was clean and comfortable. I would recommend this hotel.