Great customer service, clean rooms, friendly staff, delicious breakfast, convenient location.

Felt safe walking at night, nothing to complain about.

The room was clean and modern, with a nice mini-kitchenette area and a comfortable bed. the hotel staff provided great customer service, with the front desk personnel being extremely pleasant and friendly. the hotel's location was convenient and easily accessible.

There were a few negative aspects of my stay. the lighting around the property was inconsistent, and there seemed to be issues with surveillance.

The reservation was not received, but a room was found. The hotel was clean, with friendly staff and a good breakfast crew. The location was convenient for shopping and restaurants. a great stay.

The room was spacious and comfortable, and the beds were great for a good night's sleep. the hotel was conveniently located near key attractions and amenities, making it easy to get around. Additionally, I appreciated the friendly and accommodating staff who were always ready to assist.

The noise level in the hotel was quite high, especially due to children running in the halls and stomping in the rooms above. This made it hard to relax and enjoy a peaceful stay.

Spacious rooms, friendly & helpful staff, clean hotel, great breakfast.

There was nothing I didn't like.

The location was perfect and the price was fair. The pool was wonderful. The staff was fantastic and professional, making the entire experience easy and enjoyable. The hotel was brand new, clean, and modern. The room was beautiful with a comfortable bed and a great shower and bathroom. Attention to detail was evident throughout the hotel.

There was nothing I didn't like.

Modern and clean property. Friendly and accommodating staff. Great customer service. Decent gym with good equipment. Beverage options available throughout the day

Breakfast could be improved, with rubbery eggs and dry turkey sausage. Fruit was not sweet and pork sausage was greasy.

the hotel was clean and well-maintained, with employees continuously cleaning and ensuring a pleasant environment. the selection of snacks and meals in the lobby, including ice cream, was impressive. the suite we stayed in was spacious and comfortable, with a good selection of pillows. the staff, particularly Aleda, Brenda, and the friendly desk employee, were efficient and helpful. it was a great experience.

For us, it was an ideal stay 👍.

I had a great stay at this hotel. It was quiet and clean, which made for a relaxing experience. The breakfast options were decent, with good choices of fruit and coffee. I also appreciated the variety of snacks and meals available in the lobby, including ice cream! The staff, especially Aleda, Brenda. They provided excellent service and even offered suggestions for local restaurants and directions. The pillows in the room were just right - not too hard or soft, but just perfect!

No complaints.

We had a wonderful stay at the Holiday Inn Express in Monroe. The hotel was immaculately clean and had a pleasant aroma throughout. The suite we stayed in was spacious and comfortable. The location was convenient, with shopping and restaurants nearby. The staff constantly ensured that the breakfast area was clean and the food was covered, which we appreciated during these times. a great experience!

Cleanliness, breakfast, staff, location in a safe area.

No negatives from this place.

Close to everything: The hotel is conveniently located in the heart of this city, allowing easy access to various attractions and amenities. Cleanliness: The rooms and common areas were immaculate, giving a sense of freshness and hygiene. Breakfast: The breakfast provided was superb, offering a wide variety of delicious options to start the day. Staff: The hotel staff were friendly, helpful, and attentive, ensuring a pleasant and enjoyable stay.

There was nothing I didn't like.

Our stay at the Holiday Inn Express in Monroe was excellent. The value for money was impressive, and the room was spacious and well-appointed. The location was convenient, close to shopping and restaurants. The staff was friendly, professional, and went above and beyond to ensure our comfort and satisfaction. They were continuously cleaning, and the hotel smelled great.

The breakfast experience could have been better if there were more variety in the to-go options. The hotel should consider offering a wider selection of breakfast items to cater to different preferences.

Great location, close to restaurants and shops. the hotel staff was friendly and accommodating. the breakfast had a variety of options, including Cinnabon cinnamon rolls. the gym had decent equipment. They also had complimentary beverages available throughout the day, which was a nice touch.

There was a smoking issue in the hotel, as guests in the neighboring room were smoking and the smoke was traveling into our room. Despite reporting this issue multiple times, the staff only provided air freshener and did not offer to switch us to another room.

We had a fantastic stay at this hotel. The room was spacious and well-designed, with a comfortable bed and a variety of pillow options. The location of the hotel was perfect, right in the heart of everything but surprisingly quiet. The breakfast was exceptional, offering a wide variety of delicious options. The staff were friendly and accommodating, making our stay even more enjoyable.

It was all superb.