The hotel is conveniently located and has a friendly and helpful staff. Guests have complimented the cleanliness of the lobby and rooms, ensuring a comfortable stay. The beds are comfortable and the rooms are well-maintained, giving guests peace of mind. the hotel offers a complimentary breakfast, which includes a variety of options to start the day off right. guests appreciate the fact that the hotel provides a portable crib, making it easier for families with infants.

The hotel could benefit from offering a more competitive price for their rooms, ensuring guests feel they are getting a good deal.

From the moment I walked through the door at this hotel, it felt like visiting a dear friend. the Holiday Inn Express & Suites - Roanoke - Civic Center was clean and had a fresh scent. the beds were more comfortable than our own at home, and my wife is now determined to buy a mattress just like theirs. We loved that the pillowcases were labeled as firm or soft, giving us options for a great night's sleep. the hot breakfast was a welcome change from the brown bags offered at other hotels. This hotel has become our top choice for future stays in the area, as it made us feel right at home. We're already looking forward to using the fire pit on our next visit. This hotel deserves a solid 5-star rating - their service is truly exceptional.

Could not be improved in any way. 👍

I was blown away by how comfortable and relaxing my stay was at this hotel. The staff made me feel so welcome and the location was perfect, just a stone's throw away from downtown and the interstate. The breakfast spread was mind-blowing with a variety of delicious items, and they made sure everything was replenished and kept the area clean. The rooms were spotless and well-maintained, and I loved being able to cast to the flat-screen TV. The outdoor patio was super cozy and the whole hotel had a great vibe. I can't wait to stay here again, it's an absolute gem!

The Holiday Inn Express & Suites in Roanoke was the perfect choice for my recent stay. The location was convenient, with easy access to both the Berglund center and downtown. The staff, especially Stephanie and Kasey, were friendly and helpful, answering all my questions and making me feel welcome. The hotel was impeccably clean, and the beds were comfortable, ensuring a good night's sleep. I also appreciated the amenities provided, like the well-designed bathroom, ample outlets, and complimentary breakfast. The hotel's business area with PCs and internet was a bonus for me. I had a great experience and would recommend this hotel to others.

My recent stay at the hotel was great! The location was perfect, close to downtown and the Berglund Center. The front office staff was friendly and helpful, making check-in a breeze. The room itself was fantastic, clean and well-maintained. I especially loved the height of the bathroom sink and the ample plug outlets for my electronics. The TV had a casting feature, which was a nice bonus for me and my girlfriend. The breakfast offerings were reasonable and the outdoor patio was a comfortable spot to relax. The business center was also easy to use. Additionally, the parking spaces were spacious enough for our Mercedes Sprinter van.

The hotel was very clean and well-maintained, with a modern and fresh ambiance. The staff was friendly and welcoming, making us feel like valued guests. The beds were incredibly comfortable and we loved the fact that the pillowcases were labeled with firm and soft options. The hot breakfast served exceeded our expectations and was a great start to our day. The location of the hotel was convenient, with easy access to nearby attractions and amenities.

There were a couple of issues we encountered during our stay. the request for a handicapped accessible room resulted in beds that were too tall and had overstuffed mattresses, causing inconvenience for my wife.

The hotel is conveniently located near a Starbucks and other dining options.

Housekeeping consistently knocked on my door too early, disrupting my sleep. the front desk service left much to be desired, with an unhelpful check-in experience.

The front desk staff, especially Nigel, were extremely helpful and accommodating. The property is conveniently located within walking distance to a Starbucks, making it convenient for work and Zoom meetings. The rooms are comfortable, clean, and well-equipped with amenities like a Keurig coffee maker, microwave, refrigerator. The hotel also has a great open business area with PCs, internet, and a printer. The breakfast is delicious and there is a pleasant patio with a fire pit. a great experience for foreign tourists.

Felt like in a fairy, no complaints whatsoever.

Modern, clean, comfortable rooms. Delicious breakfast options. Convenient checkout via email. Friendly and helpful staff. Great location for exploring Roanoke. Indoor pool and fitness room available.

Didn't dislike anything about the property.

The staff was welcoming, room was clean and comfortable, breakfast was delicious with a variety of options, convenient location near restaurants.

No negatives.

I recently stayed at the Holiday Inn Express & Suites in Roanoke for a business trip. My stay was for three nights, and I was impressed with several aspects of the hotel. the property was impeccably clean, creating a welcoming environment. The staff was also friendly, helpful, and made me feel right at home. The location was convenient, and the comfortable rooms provided a great night's sleep. Additionally, the ability to cast to the TV in the room was a bonus. it was a fantastic stay.

Would definitely recommend this hotel.

I had a fantastic stay at this hotel. The rooms were spacious and impeccably clean, with new furniture that made it feel like I was the first person to stay there. The bathroom was spotless, aside from some minor scuff marks on the tile. The hotel had all the amenities I needed, including a delicious breakfast with pancakes, eggs, sausage, cereal, cinnamon rolls. It was such a relief to have a real breakfast instead of just pastries and coffee like at some other hotels. The staff made me feel welcome and provided excellent service, adding a personal touch to my stay. it was a comfortable and relaxing experience after a long drive.

Not obvious to find.

the hotel is fairly new and clean, with a modern and comfortable atmosphere. the staff was pleasant and Nigel at the front desk was particularly accommodating. the breakfast options were delicious and varied, with scrambled eggs, sausage links, pastries, cereal. the coffee was also available 24/7, which was a nice touch. the location of the hotel was convenient, as it was within walking distance of the Berguland Center and a Starbucks for work and Zoom meetings.

It was all superb! 😊

We were in town for a dance competition and chose this hotel for its convenient location. The staff was friendly and helpful, ensuring we had a great stay. The breakfast had a nice variety of items and was well-maintained. The room layout was perfect, with plenty of space to spread out and stay organized. The beds were comfortable and the bathroom spotless. it was a peaceful and quiet stay, and we appreciated having a Starbucks nearby for our early mornings.

Can recommend this hotel.

We had an amazing stay at the hotel. It was clean, well-staffed, and quiet. the room and facilities were A+, and we were impressed by the comfortable beds. the front desk staff, Stephanie and Kasey, were friendly and helpful. This was our fourth time staying at this location, and we were impressed by the level of service even during a busy period. We will definitely choose this franchise of Holiday Inn for future stays.

All was perfect. 😊