The staff were extremely friendly and I was impressed with how clean everything was. The pool and hot tub area were well-maintained and provided a nice place to relax. The room itself was comfortable and cool, and I appreciated the large bottles of toiletries in the shower - they smelled amazing! Additionally, the location of the hotel was convenient for my needs.

My stay at this hotel was satisfactory.

The bed was comfy. Mini fridge and microwave in room. Friendly and personable staff. Delicious breakfast with helpful staff. Clean pool area with hot tub.

Nothing, all great.

I had a fantastic stay at this hotel! The bed was super comfy, and it was great having a mini fridge and microwave in the room for my little ones. The hotel's location just off San Marnan Drive was so convenient, with several restaurants nearby. Plus, it was close to Lost Island, which made our visit even more enjoyable. The staff, especially Jennifer at the front desk, were incredibly friendly and helpful. My grandkids were over the moon when Jennifer made them chocolate chip cookies and hot chocolate. And the gentleman at the breakfast buffet was so kind and made delicious egg white omelets. the cleanliness, hotel facilities, and staff exceeded my expectations.

All was perfect.

At Holiday Inn Express in Waterloo, we got great value for our money. The room was comfortable, clean, and had convenient amenities like a mini fridge and microwave. The location was convenient for our needs, and the staff, particularly Jennifer at the front desk, were friendly and went above and beyond to make our stay enjoyable.

The breakfast choices could be improved by offering more variety.

I had a great stay at this hotel. The staff, especially Jennifer at the front desk, were friendly and welcoming. She made our grandchildren feel special by baking them chocolate chip cookies and making them hot chocolate. The breakfast buffet was delicious, with a good egg white omelet and pancakes that the kids loved. The bed was comfy, and having a mini fridge and microwave in the room was convenient, especially with the little ones. The hotel was in a great location, close to restaurants and just off San Marnan Drive, which was perfect for us. The cleanliness of the room and hotel facilities was impressive, and the pool area, including the hot tub, was nice and clean.

No issues.

Outstanding breakfast. Friendly and helpful staff. Clean and quiet hotel. Nice pool area with hot tub. Nice, clean, comfy, and cool rooms. Big bottles of great-smelling toiletries. Awesome water pressure. Friendly and happy front desk staff. Personalized treats for kids. Nice and helpful breakfast staff.

For us, it was ideal.

Great variety of breakfast items. Convenient location. Clean and well stocked area. Friendly staff. Nice and clean pool area with hot tub. Comfy and cool room. Big bottles of great smelling shampoo/conditioner/body wash. Awesome water pressure.

Nothing all excellent.

We stayed at this hotel during a busy event and were pleasantly surprised that we could book a room just a week before. The staff were friendly and constantly cleaning. The pool area was clean and had a nice hot tub. Although there were no towels available when we went, the room itself was nice, clean, and comfortable. We appreciated having a mini fridge and microwave for our little ones. The big bottles of shampoo, conditioner, and body wash in the shower smelled great, and the water pressure was amazing. Jennifer at the front desk was especially friendly and made our grandchildren feel special by giving them chocolate chip cookies and hot chocolate. The breakfast staff were also very helpful, and we enjoyed the egg white omelet and pancakes.

Nothing I didn't like to be fair.

Clean rooms, friendly staff, nice pool area, good breakfast.

Absolutely nothing to say about dislikes.

This hotel exceeded my expectations in so many ways. the value for money was incredible - I couldn't believe the great prices for such a comfortable and clean stay. The attention to detail really stood out, from the well-maintained rooms to the friendly and professional staff who were always ready to help. The hotel's location just off San Marnan Drive was perfect, with several restaurants nearby for a quick and delicious meal. Additionally, the basic amenities in the rooms were complete, ensuring a hassle-free stay. And let's not forget the outstanding breakfast options included - a truly delightful start to the day.

Everything was more than okay, definitely won't hesitate to come back.

This hotel is definitely a great value for money. The rooms are comfortable, clean, and well-maintained. Moreover, the hotel's location just off San Marnan Drive with several restaurants nearby is a big plus. The staff is friendly and attentive to every detail. Additionally, the breakfast was outstanding with a great variety of options to choose from.

The hotel could improve their vending machine options.

Clean and well-stocked area. Friendly staff. Clean pool area with hot tub. Comfy, cool room with nice amenities. Kids loved the chocolate chip cookies and hot chocolate.

The room was very clean and comfortable, with no issues regarding cleanliness or smoky smells. The bathroom was well-maintained and had all the necessary amenities. The self-closing seat on the toilet was a convenient addition, and the magnifying mirror could be pulled closer to the face for convenience. The hotel staff were friendly and helpful, making our stay more enjoyable. The breakfast offered was wonderful, providing a satisfying start to the day.

We had a fantastic stay at this hotel. The staff, especially Jennifer at the front desk, were extremely friendly and went out of their way to make our stay enjoyable. Jennifer even made chocolate chip cookies and hot chocolate for our grandchildren, which they absolutely loved. The breakfast buffet was also great, with a good selection of food including a delicious egg white omelet and pancakes that the kids enjoyed. The hotel facilities, including the clean and well-maintained pool area with a hot tub, were impressive. The room itself was nice, clean, and comfortable, with refreshing air conditioning. The location of the hotel, just off San Marnan Drive, was convenient as it was close to several restaurants and Lost Island, a popular attraction in the area. we were very pleased with our stay and the excellent service provided by the staff.

Nothing at all.

Clean rooms, friendly staff, and great water pressure in the shower. Convenient location and a nice pool area with a hot tub. The breakfast options were outstanding and the staff was helpful. a pleasant and quiet stay.