Lovely desk clerk, clean room, quiet location, comfortable bed, choice of pillows.

Nothing bad to say.

Staff assisted with extending stay and maintaining same room. Room ready earlier than expected. Clean, quiet location near freeway. Friendly wait staff. Convenient breakfast and underground parking available despite rain.

The Holiday Inn Express in West Sacramento was a great stay for us. As people who love karaoke and casinos, we were pleased to find that the hotel was conveniently located near some fun entertainment options. The modern and up-to-date facilities provided us with everything we needed, including a clean and comfortable room, a choice of firm or soft pillows, and great coffee. The staff, especially Regina at the front desk, were friendly and went above and beyond to ensure our needs were met. We also appreciated the convenience of having ice makers on every floor and the proximity to good restaurants like Vince's. our experience was wonderful, thanks to the hotel's excellent amenities and helpful staff.

We felt completely safe walking around the hotel at night and had no complaints whatsoever.

We arrived early and our room was ready within a short time. The staff, especially Regina, was very helpful and provided excellent customer service. The location was quiet and the room was clean and neat. The bed was comfortable with a choice of firm or soft pillows. The room was always well-maintained while we were away. The wait staff in the hotel were pleasant and attentive. There was a mini fridge and microwave in the room, which was a nice amenity.

Felt right at home, no complaints at all.

The value for the money was great, and the room was clean and modern. The location was convenient, and the staff was friendly and helpful.

The breakfast items could have been better organized to accommodate more guests.

We got great value for our money with a comfortable and clean room that didn't look worn out. The hotel location was convenient, right off the interstate, and we liked having several gas stations, convenience stores, and a grocery store nearby. The staff was pleasant, especially the kitchen staff, and they always made sure our room was nicely made up while we were away.

The morning meal could be improved with a later finish time.

As foreign tourists, we were impressed by the prime location of the hotel. The property is conveniently close to great restaurants, such as Vince's, where we enjoyed delicious meals. Additionally, there was a gas station nearby with a car wash and shop, which was very convenient. The staff at the hotel were friendly and helpful, making our stay even more enjoyable. The cleanliness of the hotel was impeccable, and the modern design added a touch of elegance to our stay. Another highlight was the availability of ice makers on every floor, ensuring we always had ice for our drinks. Plus, the coffee served at the hotel was top-notch, giving us the perfect start to our day.

We felt well taken care of during our stay at the Holiday Inn Express in West Sacramento. No complaints whatsoever.

We had a fantastic stay at this hotel. The staff, especially Regina at the front desk, provided excellent customer service. They called us to inform that our room was ready early, which we really appreciated. The room was clean, quiet, and well-maintained. The bed was comfortable and we had a choice of firm or soft pillows. The hotel is located fairly close to a 24-hour Walmart, which was convenient for us. the hotel's cleanliness, facilities, breakfast, and friendly staff made our stay enjoyable.

Nothing to complain about at all.

The purpose of our trip was to explore downtown Sacramento and attend a concert at the Golden 1 Center. The hotel's location was perfect, offering a quiet and peaceful atmosphere while still being close to the freeway for easy access. The staff, particularly Regina at the front desk, provided exceptional customer service by keeping us informed about our early check-in and ensuring our room was clean and ready when we arrived. The comfortable bed, choice of pillows, and well-maintained room made our stay even more enjoyable. Additionally, the friendly and helpful wait staff and the convenient breakfast in the lobby added to the overall positive experience.

I can confidently recommend this hotel.

As bike riders, we really appreciated the convenient location close to the freeway and the underground parking. The staff was friendly and helpful, making our stay enjoyable. The breakfast in the lobby was a great option with a variety of foods to choose from. We also liked that there were gas stations, convenience stores, and a grocery store nearby.

We felt very well looked after, with no complaints at all. The hotel met our expectations and provided a comfortable and clean room for our stay.

Convenient location near freeway. Clean, updated room with comfortable bed and choice of pillows. Friendly and helpful staff. Convenient breakfast options. Underground parking a plus.

Clean, modern rooms with mini fridge and microwave. Helpful staff accommodated a last-minute extension of our stay. Convenient location near gas stations, convenience stores, and grocery store. Quiet rooms despite being close to the interstate. Friendly kitchen staff.

Great value for the money, the room was clean and comfortable. The location was convenient, and the staff was friendly and helpful.

More breakfast options would make it even better.

The hotel was conveniently located right off the interstate, making it easy to access. I was impressed with the cleanliness and modern appearance of the hotel. The staff was incredibly friendly and helpful throughout my stay. The coffee provided was delicious, and I appreciated having ice makers on every floor. There were also great dining options nearby, including the fantastic restaurant Vince's, as well as a gas station with a car wash and shop. it was a wonderful place to stay.

100% Recommend this hotel.

Comfortable and clean room without a worn out look. Pleasant staff and average breakfast with plenty of food. Convenient location near gas stations, convenience stores, and a grocery store. Quiet rooms despite being close to the interstate. Friendly kitchen staff.