The hotel is conveniently located near a gas station and restaurants, making it easy to access basic needs. The room is large and clean, with two separate AC systems for comfort. The staff is friendly and welcoming.

Felt welcomed, no reason to complain.

This hotel is a hidden gem that offers great value for money. The attention to detail throughout my stay was impressive. The location of the hotel lends to a quiet setting that is peaceful and most pleasant, away from the noise of the surrounding area. The staff provided excellent service and made me feel welcome from the moment I arrived. The basic amenities in the room were well-maintained, and I appreciated having two towels available.

All aspects of my stay were satisfactory.

This hotel offers great value for money with its reasonable prices and attention to detail. The location served in the evening allowed us to explore nearby restaurants and the mall without the noise of downtown Nashville. The bar shutting at 9 pm was also a plus, as we could relax in a calm atmosphere. The staff provided excellent service and the basic amenities were all in order. The rooms were clean and well-maintained, and we appreciated the convenience of easy access in and out of the room. Additionally, the breakfast provided in a restaurant-style buffet was better than most, and we were glad it was included in the stay.

All was satisfactory, no improvements needed.

We had a fantastic stay at this hotel. The location was perfect, right in the center of everything we needed. There were numerous restaurants nearby, making it convenient for dining options. The hotel facilities were clean and well-maintained, providing a comfortable and enjoyable experience. The parking lot was well-lit and the pavement was smooth, ensuring a hassle-free parking experience. The staff were friendly and welcoming, from the moment we checked in to our departure. this hotel provided a great location and excellent amenities for our stay in this area.

Nothing it is perfect.

The breakfast was better than most restaurants, bed was the best we've slept in, and the hotel was very clean. Janay was a cheerful server and offered us juice on the last day. Separate sink area in the bathroom and spacious room. Pet friendly and good housekeeping. Quick access from parking to gym. Staff, especially Ben and Shannon, were awesome and friendly.

Felt welcomed, nothing was too much trouble.

I recently stayed at the Holiday Inn in Franklin for a quick business trip. The location was perfect, just off the main road, and it was easy to navigate from the parking lot to my room. The staff, especially Ben the night manager and Shannon at the breakfast buffet, were amazing. Ben promptly fixed a hot water issue in my room, and Shannon treated me like royalty during breakfast. The hotel was clean and had great amenities, including a separate sink area in the bathroom and a pet-friendly policy for a small fee. The room was spacious and had a coffee maker, microwave, and fridge. a comfortable and enjoyable stay.

Would recommend this hotel.

We were in town for a cheer competition and the hotel was conveniently located just far enough from the crowd. The rooms were clean and comfortable, and the staff was helpful and professional. The hotel's proximity to restaurants and the Galleria Mall was a bonus. We will definitely return for another stay!

Totally recommend this hotel.

Always excellent service, friendly staff, comfy beds, awesome pool. Convenient location near restaurants and shopping.

Hard to think of anything.

I absolutely loved my stay here! This place is right in the center of everything I needed and the staff is amazing. They offer room service, dry cleaning, and housekeeping which made everything so convenient. The room amenities were great, providing me with everything I needed such as heating, air conditioning, and free toiletries. I also enjoyed the dining experience as the restaurant and bar area were fantastic. The staff made the experience even better by always being attentive and prompt with service.

If you’re traveling with family, I recommend staying here.

Great value, convenient location near shopping and restaurants, clean hotel, comfortable beds, very quiet room.

Nothing to be said.

Clean, modern decor, friendly staff, good location, comfy beds.

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Convenient location near restaurants, gas station, and mall. Friendly staff, comfortable rooms. Modern decor, well-lit parking lot. Smooth check-in process, clean hallways. Reasonable prices for the lodging. Great amenities and a welcoming atmosphere.

We had a great experience at Holiday Inn. Our room was clean and spacious, and the staff was extremely friendly and accommodating. One highlight of our stay was the excellent service we received from Chris at the front desk. He went above and beyond to provide us with helpful recommendations for local attractions and dining options. The breakfast buffet was also outstanding with plenty of delicious choices. Despite a few minor issues with the bathroom size and firmness of the bed, we would definitely recommend this hotel for a comfortable and enjoyable stay.

The complimentary breakfast and Wi-Fi were a really nice touch during my stay in this hotel. The location was central, with plenty of shops, restaurants, and bars nearby. I appreciated the convenience of being in a bustling area! Another aspect I enjoyed was the modern design of the hotel room. The furniture and fixtures were pleasing to the eye, and the bed was comfortable for a good night’s rest.

One of my least favorite aspects of my stay was the thin walls in the hotel room. I could hear conversations clearly from the adjacent room, which affected my sleep quality.

The check-in process at Holiday Inn was a breeze, making our arrival stress-free. The room was spacious and clean, with a comfortable bed that provided a refreshing night's sleep. The friendly staff made us feel welcome and attended to our needs promptly. It was also conveniently priced for the area, offering good value for our stay.

One specific situation from the database reviews: We had a minor issue with our breakfast experience. Although we knew there was a charge for breakfast, the woman in charge seemed unhelpful and uninterested in assisting us.