The staff at this hotel were really helpful and friendly. The room had a great view, comfy bed, and convenient amenities like a Keurig coffee machine. The location was perfect for exploring the city. However, the rooms smelled of cigarettes and had cleanliness issues. Overall, good value for the price.

Had a room with a LOVELY view, staff was helpful. The rooftop pool was better in person. Would stay again.

Omg, the location was amazing - right next to the cable car! loved the outstanding breakfast but missed bread rolls. Rooms were nice but had a weird smell. The staff was rude and accused me of not being myself 😒.

Comfortable Stay with Excellent Views and Friendly Staff

The spacious room with a grand city view and comfortable amenities made my stay enjoyable. the welcoming and helpful lady staff added a personal touch to the experience. the nearby transportation options were convenient; however, the long waiting time for luggage assistance and the need for clearer room cleaning policies could be improved.

Despite some cleanliness issues, the Holiday Inn San Francisco - Golden Gateway impressed with its fantastic view and convenient location. The room key safety feature was a nice touch. The food was also delicious, adding to a pleasant stay.

Rooms are cozy but beds are small; Amenities like iron and safe are handy. Friendly staff made early check-in smooth. Parking garage is secure but double-check height limits. Bell boys offer accurate info. Breakfast is pricey but pool and gym are modern. A safe and convenient stay.

The room view from our 26th-floor room was breathtaking, and the space was super clean and cozy! The rooftop pool was a perfect spot to chill and catch some sunrays, and sitting on the sun terrace was so relaxing, with great views of the city. Just a heads up, rooms ending in 07 near the old elevator can be a bit noisy, but overall, our stay was fantastic 🌟.

I recently stayed in a spacious and clean room with a good shower at a hotel in San Francisco. The staff were incredibly friendly and helpful, making my stay comfortable. The location was convenient, with good access to public transport and within walking distance to popular attractions like Union Square and Fisherman's Wharf. The value for money was also a plus, making it a pleasant stay overall.

we had a fantastic stay at the holiday inn. the staff were incredibly helpful and friendly, the beds were comfortable, and the breakfast area was delightful. with easy access to public transport, we found the location convenient. our room on the 16th floor offered great views of the city, and we appreciated the clean and comfortable accommodations. the pool was a nice bonus to relax in during the hot weather. overall, a pleasant experience.

For us, it was ideal 😊.

They were always willing to assist with anything we needed and had a welcoming attitude that made us feel valued guests. the location of this hotel was superb, making it easy to explore the city using public transport and within walking distance to various sights, restaurants, and shops we enjoy visiting.

clearer communication regarding available dining options or events would have avoided any misunderstandings during our visit.

Great location and comfortable rooms at Holiday Inn.

Key given without permission.

Dive into the delectable homemade cakes and culinary treasures nearby. The view and comfortable bed are like finding gold in them hills. Soaps give a sweet finishing touch.

Reception staff needed a lesson in hospitality — a robot could do better! Despite reserving a breakfast-included room, got served a burnt toast.

the location of this hotel is absolutely incredible with the california cable car terminus nearby and a variety of restaurants within walking distance. It's perfect for exploring san francisco on foot!

The rooms at Holiday Inn Golden Gateway are clean and reasonably spacious, and I love the fact that every room has huge windows, so it's nice and bright. I had a stunning view of California Street Cable Car 1st stop right outside the hotel, and the location was just around the corner from some delish dining options.

The website's description of the "grand view" room was very misleading. I paid extra for it, expecting a better view of the bay and San Francisco, but instead, I had a great view of the gas station across the street.

During my stay, I found myself within a stone's throw of House of Prime Rib and the iconic San Francisco bay area attractions. The convenience of being able to access the cable car adjacent to the hotel was like having a magic carpet at my disposal, whisking me away to various tourist spots with ease. It felt as though all of San Francisco was at my fingertips, making my trip a true adventure.

Lack of Information on Complimentary Amenities