The breakfast at the attached restaurant was excellent, with a wide variety of options to choose from. The parking was plentiful, so we didn't have to worry about finding a spot. The hotel's location was perfect, being close to the town and surrounded by beautiful scenery.

We had some issues with the shuttle service. Despite being told a specific pickup time, we ended up waiting for almost 2 hours to be picked up.

The staff at Holiday Inn was incredibly accommodating and friendly. The property itself is beautiful and well-maintained. The room was comfortable and the bed provided a great night's sleep. The bartender at the hotel restaurant was welcoming and had fantastic charisma.

We were pleasantly surprised by our stay at the Holiday Inn. The room was spacious and clean, with comfortable beds and plenty of plugs. The separate bedroom with a door was a nice touch. The fitness center had everything we needed for a good workout. The hotel restaurant exceeded our expectations, offering a buffet and a menu with delicious options. The attentive service from Destiny made our dining experience exceptional. Despite some minor issues with the pool area and the trash cans at the front door, overall I would recommend this hotel.

This hotel exceeded our expectations! The room was spacious, with a cozy fireplace, all at no extra cost. The hotel is brand new and sparkling clean. The bed was incredibly comfortable, and the sheets were top-notch. Plus, we were conveniently within walking distance to downtown and the train station. I would definitely stay here again as a budget traveler.

I felt so well taken care of during my stay, I have absolutely no complaints.

Best aspects of the hotel were the convenient location, just a short walk from downtown and the beautiful Animas River. The staff, especially Donna at the front desk, were incredibly friendly and helpful. The rooms were clean and spacious, and the hotel facilities were top-notch. Breakfast in the morning was delicious and the parking was easy to access.

Nothing, no complaints at all.

Great location close to downtown and attractions, such as the train station and Mesa Verde National Park. The front desk staff was welcoming and friendly. The room was comfortable and clean, with a nice balcony to enjoy the view. The hotel had a convenient on-site restaurant, perfect for breakfast and other meals.

I had a few complaints during my stay. The staff was inconsistent with wake-up calls, missing one of the days I requested.

Pleasant staff. On-site bar and restaurant. In-room coffee service. Complimentary cookies in the lobby. Convenient location.

Breakfast buffet was excellent, staff friendly. Room comfortable, clean. Shuttle service convenient, drivers helpful. Cozy, close to downtown. Restaurant bar attached. Helpful staff. Heated pool, Jacuzzi enjoyable. Wonderful breakfast. Quiet room, large TV, modern bathroom. Beautifully decorated hotel, easy highway and downtown access.

Holiday Inn in Durango offered free shuttle service. We were able to visit the town with ease. The breakfast was delicious and the staff was accommodating. The clean pool and hot tub are a great place to unwind. Overall I recommend this hotel.

The hotel's location close to downtown and the Animas River was perfect for exploring the city. Everything was within walking distance, including the city center and the train station. The room itself was spacious and well-appointed, with a cozy fireplace included at no extra cost. The hotel was also very clean and new, making for a comfortable stay. The staff, aside from one person during check-in, were friendly and went out of their way to ensure our satisfaction. The on-site restaurant provided delicious meals, and the servers were attentive and pleasant.

Everything was spot on.

We loved how this place situated close to everything – the city center and ski hill – it was just perfect for us! Plus, the housekeeping and 24-hour room service gave us a lot of convenience throughout our stay. We also enjoyed the leisure casino and swimming pool – they were great ways to relax after a day of adventure. And the staff from check-in to check-out were marvelous, always eager to help!

Highly recommended to all!

The hotel's value for money was great in relation to downtown Durango. The rooms were very comfortable and had a small balcony to enjoy the view. The staff were very nice and accommodating. The breakfast in the restaurant in the morning was wonderful with a wide variety to choose from.

The noise from outside was a bit disruptive at times.

We had a fantastic time celebrating New Year's at a hotel in Durango. The staff were incredibly friendly and made us feel welcome from the moment we checked in. They even surprised us with complimentary drinks and breakfast to celebrate our anniversary. The restaurant at the hotel was a highlight, with delicious food and a great buffet-style breakfast. We especially loved the omelettes, which were some of the best we've ever had.

While we had a mostly positive experience, there were a few downsides to our stay. Additionally, the front desk clerk forgot to give us a housekeeping card, resulting in our room not being cleaned upon our return from a day trip.

This hotel is conveniently located near historic Durango downtown, making it a great choice for exploring the area. The rooms are spacious and comfortable, with a king-size bed and a spa tub next to the bed. I particularly enjoyed having a fireplace in the room, which added a cozy touch. Additionally, the balcony provided a nice spot to enjoy the views of the surrounding area. Another plus is that breakfast is included, and the service was prompt - I was able to enjoy a delicious meal at 10:45.

Everything was satisfactory.

I had a fantastic stay at this hotel! The cleanliness of the rooms was top-notch, and the hotel facilities were great. I especially loved the pool, which had convenient and accommodating hours. Additionally, the hotel's location near the city center was perfect. It was close enough to downtown that I didn't get lost, but still had easy access to the ski area. The breakfast buffet was excellent, with plenty of options to choose from. The staff was extremely friendly and helpful, from the front desk to the shuttle drivers. They provided great suggestions for places to eat and were always attentive to my needs.

Couldn't stay longer.