The hotel rooms were very nice, much better than other places we've stayed at. The lobby area had a laid-back vibe that suited the Richmond crowd perfectly. The breakfast was a pleasant surprise with a great selection, and the bed was incredibly comfortable. Our room had everything we needed, making our stay enjoyable.

It was all superb, no negatives to mention.

Easy location, clean facility, comfortable beds, nice breakfast, polite staff.

Nothing, it was perfect.

The WiFi at this hotel was excellent, allowing me to easily stay connected and get work done during my stay. Additionally, the location of the hotel was very convenient, especially for visiting nearby attractions. It was also great to have a comfortable bed to relax in after a long day of exploring.

There were a few drawbacks to my experience at this hotel. One of the main issues was the lack of nearby amenities and the feeling of insecurity in the parking lot.

The hotel is located in a good commercial area and near a shopping center with lots of food options. The breakfast was satisfying and had many varieties to choose from. The rooms were comfortable, clean and had good beds. The service provided was decent, with the staff being polite and helpful to guests. The hotel also offered some good facilities like the complimentary shuttle service to different areas.

Some guests faced issues with the availability of hot water.

Convenient location, renovated room with comfortable amenities, good lighting and large shower, excellent breakfast selection.

Nothing, no complaints at all.

The breakfast selection was surprisingly good and the bed was super comfortable. The room had everything I needed.

Felt very special, no complaints at all.

I absolutely loved my stay at this hotel! The staff were incredibly friendly and helpful, always going above and beyond to make sure I had everything I needed. The basic amenities in the room were great, and the bed was comfortable. The location was perfect for me, as it was near everything I needed and made my commute to work a breeze.

There was one minor issue I encountered at this hotel, but overall it was ok.

The value for money at this hotel was excellent, exceeding our expectations. The room was spacious and clean, and the staff made us feel welcome and important. They went above and beyond to assist us with any requests and gave great recommendations for local dining and family-friendly attractions. The location was convenient, especially for attending events at the nearby Altria Theatre.

The breakfast menu could have offered a wider variety of options to cater to different dietary preferences.

The bed and pillow at Holiday Inn Express were incredibly comfortable, providing a restful night's sleep. The staff members were helpful in recommending nearby dinner options. Additionally, the location was convenient, with several good dining choices close by.

This hotel exceeded my expectations in every way. the prices were very reasonable, offering great value for money. Additionally, the hotel was located in a prime commercial area, making it convenient for all the wedding-related events we had to attend. The staff were incredibly friendly and attentive, making us feel welcomed and valued throughout our stay. The basic amenities provided were sufficient and the rooms, despite being under construction, were equipped with new furniture and comfortable beds. Lastly, the breakfast served each morning was a delightful start to the day.

All was well and I had a fantastic stay.

I loved EVERYTHING! Customer service, cleanliness, and the updated furniture were exceptional. The beds were extremely comfortable, making for a great night's sleep. The location was also fantastic, close to everything in a very good commercial area.

None.

Our stay at the Holiday Inn was a pleasant experience. The breakfast offered a wide variety of delicious options to start our day off right. We were also pleased with the comfortable beds and pillows in our brightly decorated room. Despite a few minor inconveniences, we found the hotel to be a good choice for our stay.

Convenient location, ample parking, good breakfast, clean, comfortable beds, microwave and fridge in room.

Nothing, no complaints at all.

This hotel is located in a great commercial area and is very affordable. The staff were friendly and accommodating, and the room was very clean and had new equipment. The breakfast was amazing with a wide variety of choices to suit different preferences.

I couldn't find anything negative to say about this hotel!

Convenient location near highway. Clean rooms. Issues during check-in with reservation not found, but hotel accommodated us. Friendly staff and decent breakfast.