The customer service and hospitality were excellent. Never had better. The beds were very comfortable and the room was spotless and tidy. I liked how quiet and comfortable the room was. Also, the hotel is located right off the freeway and near restaurants, shopping, and Interstate 90.

Can't think of anything.

This hotel is a great value for the money, offering basic amenities and breakfast included. The staff were friendly and helpful and the room was comfortable, with a Keurig machine and constant fan.

My stay at this hotel was great and there weren't any major issues to report.

Nice staff, especially the driver Dennis. Gave a tour of the town and showed the bus station. Clean rooms and close to casino, convenience store, and Starbucks. Highly recommend.

Clean rooms with comfortable beds and a nice shower. Enjoyed the cozy restaurant and delicious breakfast. a pleasant stay.

Comfortable beds, quiet rooms, friendly staff, and convenient location near restaurants and a convenience store. Shuttle driver Dennis gave us helpful recommendations for exploring the town and showed us around the bus station. a great stay!

The hotel is conveniently located near a variety of restaurants and stores, making it easy to find dining options and do some shopping during your stay. The staff provides great service and is attentive to your needs, ensuring a pleasant experience throughout your time at the hotel. The rooms come with basic amenities such as a bathtub and a constant fan in the A/C unit, which are small but important details that enhance the comfort of your stay. It's a bonus that breakfast is included in the room rate, allowing you to start your day off with a satisfying meal without having to search for a restaurant nearby.

Everything was satisfactory, no issues to mention.

The bed was super comfortable and the room spacious. The shower was perfect and I loved the 5 mirrors. Although there was occasional noise from outside, I still enjoyed my stay. I would recommend this hotel.

Good location near amenities and attractions. Quiet and comfortable rooms for a restful stay. Friendly and welcoming staff provided good customer service.

Dated interior with a 1990s appearance that needs updating. Hot tub was not functioning during the stay, which was a major disappointment.

I had a fantastic stay! The room was clean and the bed was super comfortable. The hotel is conveniently located near stores and restaurants. The staff, especially the shuttle driver, Dennis, were very friendly and helpful. The hotel facilities, including the pool and hot tub, were a great bonus.

No breakfast provided.

I recently stayed at a Holiday Inn in Rockford for a few nights and had a wonderful experience. The hotel staff were incredibly friendly and helpful, making me feel very welcome. The room was clean and comfortable, with a cozy bed that provided a great night's sleep. I also appreciated the convenience of having a Keurig coffee maker in the room. The hotel amenities such as the fitness center and pool were well-maintained and enjoyable to use. it was a quiet and comfortable stay with plenty of parking and quick elevator service.

I would recommend this hotel.

I loved the size of the room! It fit everything I needed. The room was very clean and the bed was super comfortable. The woman who greeted us at check-in was fantastic! She was so friendly and happy. The hotel is close to good restaurants and near stores and restaurants.

Spacious room. Comfy bed. Large pool area. Friendly staff. Great location. Amazing restaurant. Good for families. Many amenities.

Nothings.

During my recent stay at Holiday Inn, I was thrilled to find that the pool was open and they took precautions to ensure limited occupancy. It was great to have 50-minute intervals to enjoy the pool without worrying about overcrowding. The staff was extremely friendly and made our stay enjoyable. The hotel is conveniently located near shopping, restaurants, and attractions. The rooms were spacious and had all the necessary amenities.

This hotel is in a great location close to plenty of restaurants and shops. The rooms are spacious and comfortable, with large bathrooms and excellent service. The breakfast is fantastic, with a great selection of food and drinks. You'll also love the indoor pool and restaurant, which offer delicious meals and drinks.

Some aspects of this hotel can be noisy at night.

The staff was incredibly friendly and helpful, going above and beyond to make our stay enjoyable. Special shoutout to Dennis, the shuttle driver, who gave us a tour of the city and even showed us around the bus station. the hotel's location was perfect, with many attractions and amenities nearby. We were able to easily visit the casino, convenience store, and Starbucks, as well as find great restaurants for dining out. the rooms were clean and spacious, providing plenty of space for our family of four. We were pleasantly surprised by the size of the pool area, which exceeded our expectations.

There were a couple of issues during our stay. the lack of breakfast and overcharging for room service were disappointing.