The staff at Holiday Inn made our stay a memorable one. Despite a delayed check-in, they offered me a handicapped room and even gave me the option to switch if I wasn't satisfied. The room was clean and comfortable, and their top-notch service truly stood out. I highly recommend this hotel for its accommodating staff and restful stay.

Stayed during a thunderstorm warning and the hotel had no severe weather plan. Despite this, the room was clean and comfortable. Good breakfast and friendly wait staff, except for the bartender who didn't know how to make a Manhattan. Overall I recommend this hotel.

Loved the pool, great location, comfy bed. Kids enjoyed the pool and fantastic food. Breakfast was amazing.

Felt very welcomed, no complaints at all.

Convenient location, close to shopping and dining. Friendly staff. Clean with updated decor. Great pool area. Good breakfast.

Clean rooms, helpful staff, convenient location, complimentary airport shuttle, close to shopping and dining.

Great Staff & Breakfast: the hotel had a friendly and professional staff, especially Gregory at the front desk. the breakfast was excellent and offered a variety of options.

Noise Issues: There were some issues with noise during our stay. the cleaning crew decided to vacuum the sixth floor at 9 PM, which was quite inconvenient.

What a great hotel! The location was perfect, with everything from stores to bustling shopping centers nearby. The staff were friendly and attentive, and the prices were very reasonable. The rooms were spacious and had all the basic amenities you could need. Plus, the breakfast was delicious and well-priced.

All aspects were ok.

The hotel had a fantastic location, with lots of shopping and restaurants nearby. It was in the gears and close to many eateries, making it easy to get to anywhere I wanted. The cleanliness of the rooms was impeccable, and the beds were incredibly comfortable. Additionally, the staff was very friendly and accommodating.

Everything was spot on.

Excellent Service and Delicious Breakfast!

We recently stayed at the Holiday Inn in Tyler and had a fantastic experience. The staff went above and beyond to ensure our stay was exceptional. They were friendly, accommodating, and always willing to help. The highlight of our stay was the breakfast - it was simply amazing. The food was hot, delicious, and had a wide variety of options to choose from. We couldn't have asked for a better start to our day. I highly recommend this hotel for its top-notch service and delicious breakfast.

As low-budget travelers, we really appreciated the convenience of the hotel's shuttle service to the airport.

We felt most welcome, no complaints.

Friendly staff, clean rooms, great pool area, convenient location near shops and restaurants, delicious breakfast, family and pet-friendly. Kids and puppies become friends.

No.

We had a fantastic stay at this hotel. The staff was friendly and accommodating, always willing to help us in any area. The hotel facilities were extremely clean and had newer and updated decor. The best part was the great layout, with all rooms facing a magnificent pool area. We loved that our room opened up to the pool, and the kids had a blast swimming and making friends with other guests. The hotel is conveniently located near many restaurants and shopping centers, making it easy for us to explore the city.

Everything was what we needed and wanted.

Friendly staff, provided shuttle to airport and hospital. Convenient location near restaurants, shops, and drugstores. Comfortable rooms with cold AC. Would return for another stay if in town.

The staff, amazing shuttle service, convenient location near shops and restaurants, clean rooms and comfortable beds.

Nothing, all great.

Comfortable beds, clean rooms, great layout, shuttle to airport.

Nothing to complain about at all.