The location of this hotel is fantastic! It is within walking distance to many restaurants and hiking trails, and just a short walk to the beach. the surrounding area is breathtakingly beautiful and offers plenty of opportunities for outdoor activities. Additionally, the rooms are absolutely stunning. the beds are comfortable, the decor is modern, and the kitchen is well-stocked with all the necessary appliances and cookware. the fireplace in the evening added a cozy touch to our stay. a luxurious and enjoyable experience.

One downside was the additional cleaning fee charged for stays less than a week, even though our room was not cleaned during our stay. This fee was unexpected and seemed unnecessary.

Friendly and dedicated staff. Helpful housekeeping and security guard. Exceptional customer service. Beautiful location for walks and beach visits

The staff members were incredibly enthusiastic and devoted to ensuring our stay was enjoyable. When our keycard wasn't functioning properly, the housekeeping staff promptly replaced it for us. The security guard even provided us with the best times and sights to see when we took a walk around the hotel. Additionally, the front desk manager, Steve, went above and beyond to help me locate and ship a laptop that my friend had accidentally left behind. The personalized care and friendly demeanor of the staff made us feel like valued friends, not just customers. The hotel's location near beautiful scenery and the beach was an added bonus.

I would highly recommend this hotel.

The staff members at the hotel are incredibly enthusiastic and devoted to their guests. They went above and beyond to make our stay comfortable and enjoyable. When our keycard wasn't working properly, the housekeeping staff promptly replaced it for us. The security guard was also very helpful, providing us with the best times and locations for sightseeing around the hotel. Additionally, when my friend accidentally left his laptop behind after check-out, the front desk manager, Steve, went out of his way to help us. He not only traced the laptop for us but also guided us through the shipping procedure, even late at night. We truly felt like the staff treated us as friends, not just as customers.

During our stay at the Hyatt Residency Hiland Hotel in Lake Tahoe, we felt like royalty. There was absolutely no reason for us to complain about anything.

I recently stayed at the Hyatt Residency Hiland Hotel in Lake Tahoe and I highly recommend it. The hotel staff were incredibly friendly and dedicated. When our keycard malfunctioned, the housekeeping quickly replaced it for us. The security guard even gave us insider tips on the best sights to see. I was also impressed by the front desk manager, Steve, who helped me locate and ship back a laptop that my friend accidentally left behind. The hotel location is perfect for sightseeing and there are no safety concerns.

I recommend this hotel.

I had an amazing stay at this hotel. The staff members were enthusiastic and devoted, making me feel welcomed and valued from the moment I arrived. The hotel's location was perfect, offering breathtaking views of the surrounding area. I enjoyed taking walks around the hotel and exploring the nearby beach without any safety concerns. The cleanliness of the hotel was impressive, and the facilities provided were top-notch. The hotel also had ample parking and transportation options available. The room was spacious, allowing me to enjoy various activities and even host visitors. Additionally, the hotel's proximity to other recreation areas around the lake and the adjacent Hyatt Regency hotel was a major plus point. The staff went above and beyond to ensure my satisfaction, from replacing a malfunctioning keycard to helping me retrieve a laptop I had accidentally left behind. I genuinely felt like they treated me as a friend, rather than just a customer.

Couldn't fault it.

The service was top-notch and the staff went above and beyond to help us with any issues we had. the rooms were always clean and tidy, and the kitchen had everything we needed. Plus, the views of the lake were absolutely breathtaking! We would definitely recommend staying at this hotel, whether it's in the winter or summer.

The only downside we found was that the bedrooms didn't have air conditioning. It would have been nice to have some in-room cooling, especially during the hot summer nights.

As adventure travelers, we loved the enthusiasm and devotion of the staff members at Hyatt Residency Hiland Hotel. The housekeeping staff went above and beyond to replace our malfunctioning keycard, and the security guard provided us with the best sightseeing recommendations. Additionally, the front desk manager, Steve, was incredibly helpful when my friend accidentally left his laptop behind. He not only helped us track down the laptop but also guided us through the late-night shipping process. The staff at this hotel truly made us feel like friends rather than just customers.

We felt really comfortable during our stay at Hyatt Residency Hiland Hotel, and there was nothing to complain about.

We had an amazing stay at this hotel! From the moment we arrived, the staff members showed great personalities, with their enthusiasm and devotion. They went above and beyond to assist us with any issues we encountered. For example, when our keycard malfunctioned, the housekeeping staff promptly went to the front desk to replace it for us. Additionally, the security guard provided us with valuable information about the best time for sightseeing during our walk around the hotel. Moreover, when my friend accidentally left his laptop behind after checking out, the front desk manager kindly helped us trace the laptop and guided us through the shipping procedure, even late at night. They packed the laptop carefully and sent it back to us. We truly appreciated how they treated us as friends, not just customers.

All was good.

Enthusiastic and devoted staff who replaced a faulty keycard at the front desk. The security guard offered great sightseeing advice during our walk. Forgot a laptop at check-out, but the front desk manager helped locate and ship it back. Appreciated the friendly treatment. Beautiful location, safe for walks and beach visits.

La ubicación junto al mar, muy cerca de la playa, y también cerca de las tiendas. El hotel cuenta con instalaciones limpias y un desayuno excelente. El personal es amable y atento.

Todo estupendo.

We absolutely loved our stay at this hotel! The cleanliness of the rooms was top-notch, and we were impressed with the variety of facilities available for guests to enjoy. The parking was convenient, and we appreciated the ease of transportation to other recreation areas around the lake. The hotel's location adjacent to the Hyatt Regency Lake Tahoe Resort provided us with even more options for entertainment and dining. The staff were incredibly friendly and helpful, going above and beyond to make our stay comfortable and enjoyable.

Everything was spot on.

The staff showed enthusiasm and devotion, resolving any issues promptly. The security guard provided helpful recommendations. The front desk manager went above and beyond to assist us. The hotel's location offered beautiful sightseeing and safety.

There was nothing I didn't like.

The staff members were extremely friendly and devoted, going above and beyond to ensure our comfort. When our keycard didn't work, the housekeeping staff immediately replaced it at the front desk. The security guard was also helpful, providing us with the best time and places to explore around the hotel. Additionally, when my friend accidentally left his laptop behind, the front desk manager, Steve, went out of his way to track it down and arrange for it to be shipped back to us. These personalized touches made us feel like valued friends rather than just customers.

I would definitely recommend this hotel.

I recently stayed at this hotel and I have to say, the location is absolutely stunning. It is in a beautiful part of Incline Village and is perfectly nestled behind the Hyatt Incline. The views from here are breathtaking!

I highly recommend this hotel to anyone looking for a luxurious and comfortable stay. You won't be disappointed!