My stay at Hyatt House Richmond - Short Pump was fantastic! The room was clean and spacious, with courteous and professional staff. The breakfast was great and the kitchen staff were friendly. The location was convenient and the check-in person, Johnny, was friendly. a top-notch experience!

Couldn't find any faults at all.

I got great value for my money at Hyatt House. The room was spacious, comfortable, and well-equipped, with a surprising full kitchen. The location was central and convenient, with plenty of shopping, dining, and entertainment options nearby. The staff were exceptional and made my stay even more enjoyable.

The breakfast could be improved with some more healthy options.

Comfortable bed and great kitchen facilities for cooking. Convenient location in the mall area makes shopping easy. Good selection for breakfast with made-to-order omelettes and yogurt parfaits. Friendly staff. Will stay here again.

The value for money at Hyatt House was excellent, with spacious rooms and a beautiful view of the woodland. The location was perfect, right next to a major mall and within walking distance to fantastic restaurants. The staff were incredibly friendly and gave great recommendations for dining options.

The breakfast menu could be improved by ensuring there is always a sufficient amount of food available.

This hotel is a hidden gem in a beautiful shopping mall. The location is very convenient, with Short Pump mall right next door. The rooms are spacious and well-equipped, with a small kitchen or kitchenette and a separate bedroom. The attention to detail is impressive, from the fully fitted kitchen to the comfortable furniture. The breakfast options are plentiful, with the highlight being the option of omelets cooked to order.

All was good, no improvements needed.

We were impressed with the quality of the breakfast - particularly the egg toast and the pancakes. The suite was spacious and well-appointed and the location was great for shopping and dining. I'd recommend this hotel.

I recently stayed at Hyatt House for a weekend getaway. The hotel's location was perfect, with shopping, restaurants, and relaxation all in one place. I loved that everything was within walking distance, and the hot tub was a nice bonus. The breakfast choices were excellent, and the suite was well-appointed and reasonably priced. The robes provided added convenience for a trip to the hot tub. a perfect stay!

Couldn't recommend this hotel more!

The room was clean and spacious, with a comfortable bed and a spacious bathroom. The location next to a beautiful outdoor mall was perfect, with plenty of dining options just steps away. The free breakfast was decent, and I especially enjoyed the small bar in the lobby. The staff were friendly and helpful, making my experience even better. I highly recommend this hotel for its great amenities and convenient location.

Great location with easy access to shopping and restaurants. The staff was friendly and welcoming. The breakfast provided was delicious and of high quality.

The room cleanliness was not up to standard and housekeeping services were poorly managed. There were issues with scheduling and inconsistency in attending to the room.

This hotel is conveniently situated at a mall, with beautiful scenery, and with rooms that have a small kitchen and omelets made to order for breakfast.

All was good during the stay.

We loved the fact that this venue is situated at a mall, so we had everything we needed close by. The room amenities were excellent including the ironing facilities and the bathtub with complimentary toiletries. The restaurant had a great variety of breakfast choices. The staff at the front desk were very helpful.

We would definitely recommend this hotel to family and friends.

I had a fantastic stay here! The staff at reception were exceptional, providing top-notch service. The location is perfect, right inside the mall and near other shopping areas. The hotel is clean and smells wonderful. The front desk staff were warm, welcoming, and friendly, showing true hospitality.

Can't fault anything about it.

Convenient location inside mall. Friendly and warm front desk staff. Clean and well-kept hotel with pleasant fragrance. Comfortable and well-equipped rooms.

N/A.

I had a fantastic stay at this hotel. The staff was incredibly friendly and made me feel welcome from check-in to check-out. The lobby was nice and the free breakfast was a convenient option to start my day. The room was well-appointed and had a beautiful view of the surrounding forest. Additionally, the location of the hotel was perfect as it was situated in an outdoor mall, which made it easy to explore different shops and restaurants.

Nothing to complain about at all.

The room was spacious and comfortable, allowing for ample personal space. The soaking tub was a highlight, especially for those who need more room. The staff were friendly and helpful, making check-in a breeze. The hotel's location near a shopping complex provides an abundance of dining and shopping options. Breakfast had a good variety of choices, though could benefit from healthier options.