As adventure travelers, we loved the convenience of the covered skyway connecting the hotel to Cleveland Clinic, eliminating the need to go outside. The skyway was always clean, occupied, and climate-controlled, providing a safe and efficient way to reach the main campus building. The hotel staff even offered golf cart rides for those who couldn't make the short walk. Additionally, the hotel had excellent dining options, including a fine dining restaurant and bar, a breakfast and lunch restaurant, and a 24-hour room service menu. The rooms were of high quality, and the overall aesthetic of the hotel was modern and beautiful. We also enjoyed the access to free transportation to nearby locations, such as pharmacies and stores.

Felt good, no reason to complain.

Attached with a reputable medical facility. Friendly staff, clean rooms, and good food. Convenient access to Cleveland Clinic through skyway. Recommended for those seeking convenience and peace of mind. Safe and well-maintained.

The location of this hotel was superb, just down the hill from a most outstanding clinic. It was also very close to the attractions we were in town to see. The hotel facilities were top-notch, with a fantastic breakfast and friendly staff.

Absolutely nothing to say about dislikes.

We had a fantastic stay at this hotel. The staff was exceptionally friendly and helpful, making our experience even better. The cleanliness of the beds and rooms was top-notch, providing a comfortable and pleasant stay. The hotel facilities were beautiful, modern, and aesthetically appealing. The location was convenient, especially for our visit to the Cleveland Clinic. Additionally, the hotel was connected to the clinic via a walk bridge, making it easily accessible.

Everything is what we need and want.

Great stay at the Intercontinental! Our room was spacious and clean, with luxurious amenities like Crabtree and Evelyn toiletries. The hotel's location was convenient, avoiding traffic to downtown. The staff was helpful and the bed was incredibly comfortable. highly recommended!

This hotel is a fantastic choice for those who are visiting a main clinic as it is located in the building directly attached to it. Guests also rave about the amazing restaurant experience with gourmet food, such as the roasted salmon cooked in a tandoor oven served on a bed of creamed barley. Guests can enjoy spacious and comfortable rooms with large, modern bathrooms featuring marble floors, separate showers, and large bathtubs. The hotel staff is friendly and helpful, providing excellent service even at early hours, and guests can opt for a delicious breakfast buffet at a great price.

Some guests have noted that the temperature control in the room can be a bit difficult to manage at times, with some fluctuations between hot and cold temperatures.

The value for money at this hotel was excellent. The room was clean and comfortable, with a heavenly bed and a spacious bathroom. The staff were incredibly friendly and accommodating, going above and beyond to ensure our needs were met.

The breakfast option could be improved with a greater variety of choices.

We had a medical emergency and needed to be close to the Cleveland Clinic. The skyway connecting our hotel and The Cleveland Clinic is a lifesaver. Our room was comfortable, and the staff at the Club Lounge were so kind and willing to help. Overall I highly recommend this hotel for anyone visiting the Cleveland Clinic.

Convenient skyway to Cleveland Clinic, helpful staff, clean and comfortable rooms, great food, allergy aware, high quality amenities.

Liked everything.

Club level room with breakfast, evening happy hour, and wifi. Clean, spacious room on the Club floor with lounge. Excellent service and a nice bar at Table 45.

All was perfect.

The hotel had friendly and helpful staff, making our stay very pleasant. The Club Lounge offered a wide variety of tasty appetizers and drinks. The rooms were spacious, clean, and well-equipped with modern amenities.

The hotel charged a high valet parking fee of $30 per day. The accessibility of the rooms for disabled individuals was not ideal, with high sinks and beds that were difficult to use.

We had a lovely romantic escape at this hotel, complemented by the delicious breakfast buffet and the friendly service from all the staff. The connection to the nearby amenities was very convenient, as we were able to enjoy the local attractions without having to travel too far. The complementary wine and chocolate on arrival was a lovely touch and we enjoyed them in our cozy and comfortable room.

The bed we slept in was too soft for our preference. We woke up feeling a little stiff and achy.

The location near a medical center, with connected indoor walkway makes this good for hospital visits. Staff were friendly and provided good service. Amenities such as the fridge, coffee maker, robes and slippers were appreciated. The room was clean and had impressive city views. Breakfast and snacks provided in the executive lounge were enjoyable.

For the price we paid, we got great value. The room was spacious and clean, and the staff treated us very nicely. The hotel's location, connected to the Cleveland Clinic, was convenient for our medical purposes.

The food for breakfast could have been better.

I had an amazing stay at this hotel! The staff was so friendly and accommodating, making me feel welcome from the moment I arrived. The room was spotless and had a breathtaking view of the city. The bed was like sleeping on a cloud, and the bathroom was spacious and luxurious, with both a bathtub and a glass shower. I also appreciated the small fridge and coffee maker in the room for my convenience. The hotel facilities were top-notch, with a variety of amenities to enjoy. Additionally, the location was perfect, especially for those visiting the Cleveland Clinic, as there was a convenient walking bridge connecting the hotel to the clinic. this hotel provided an exceptional experience.

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