The valet service was fast and the location was perfect. The room had a fridge, microwave, and Keurig, and room service was available late at night. a great stay for a budget traveler.

Felt totally at home, nothing to complain about.

The value for money at this hotel is excellent. The prices were reasonable and the attention to detail was impressive. The staff was extremely friendly and helpful, making our stay even more enjoyable. The location of this hotel was perfect for our needs, especially being close to the hospital.

Everything was fine, no complaints.

The hotel's shuttle service was excellent, especially for those visiting the nearby Cleveland Clinic. The breakfast provided was delicious and the staff, particularly Carlos, ensured that I was well taken care of. The bed in my spacious room was very comfortable.

Absolutely nothing.

Excellent service. Helpful valet and pleasant staff. Clean suite with comfortable bed. Attentive and caring server at breakfast. Close to family's location, will definitely return.

The hotel's location is perfect for anyone needing to be close to a hospital. It's in a quiet area, very, very close to the clinic, but also close to the downtown. The rooms have some nice features, such as large windows that open for fresh air and a small kitchen with a microwave and mini-fridge.

The lobby looks uninviting, and the outdated room décor is not comfortable. The bathroom door is in need of painting and the TV channels are hard to find.

Attentive staff, comfortable beds, clean suite, excellent restaurant, convenient location.

Everything was spot on.

The location of this hotel was fantastic, being conveniently close to restaurants and downtown Cleveland. The staff at the hotel were extremely helpful and accommodating, providing us with complimentary drink vouchers and water during a heat wave. The front desk was very responsive and the bellman even provided a wheelchair for my disabled sister. The suite we stayed in was fantastic, offering ample space and comfort. The included breakfast buffet was satisfactory, and the waitress was friendly.

Nothing all excellent.

The hotel was conveniently close to the Cleveland Clinic. The rooms were clean and spacious, with a kitchenette. The staff was very helpful when I accidentally left something behind in the room and made sure it was returned to me. I would recommend this hotel.

I recently stayed at this hotel while visiting a nearby medical facility, and I was impressed with several aspects of my stay. the hotel offers great value for money, providing comfortable rooms with a pull-out sofa and easy access for my handicapped parents. The walk-in showers in the rooms were a convenient feature, making it easier for us to get ready in the mornings. Additionally, the hotel's location was very close to the surgery center, which was extremely convenient for our needs. Lastly, the inclusion of breakfast in the rate was a pleasant surprise, allowing us to start our day off right without any hassle.

All was perfectly fine.

My stay here was delightful. The staff were welcoming, and the comfortable bed and room amenities made for a relaxing experience. Additionally, this place is conveniently close to the surgery center, which is perfect for anyone needing to be near there. The shuttle service was an added plus, and the service from the staff members, from the bellman to the housekeeper, was impeccable. The bar and lounge area were comfortable and inviting, and the restaurant was impressive, with great food and service from the restaurant manager.

I highly recommend this venue to anyone looking for a comfortable and luxurious place to stay.

This hotel is a great value for money, with well-maintained basic amenities, and friendly staff. It's in a convenient location, very close to the surgery center, which makes it an ideal choice for those who have appointments or procedures. The breakfast included in the rate is a nice touch and gives you a good start to your day.

All was okay.

I recently stayed at the Intercontinental in Cleveland for a weekend getaway. The staff was exceptional, providing professional and attentive customer service from the valet to the front desk. The hotel was very clean and I slept great with no noise disturbance. The door man was especially nice, and the bar and restaurant were enjoyable. I would definitely come back to the Intercontinental.

I would be happy to recommend this hotel.

Friendly staff, convenient location, clean rooms, good for groups of friends.

Felt very well, nothing too much trouble.

During our recent stay at the Intercontinental Suites in Cleveland, we were pleasantly surprised by the outstanding service. The staff went above and beyond to ensure our comfort and satisfaction.

The staff was friendly and helpful. Convenient location near a medical facility. Great service at the bar and front desk. No noise, clean rooms. Comfortable stay.