I had a fantastic stay at this hotel located just across Pearl Street from the massive Amway Grand Plaza and two blocks south of the Devos Place Convention Center and Performing Arts Center. The location was perfect, right off of US 131 and in the middle of everything downtown. The hotel facilities were beautiful, and the cleanliness was impeccable. The staff was friendly and informative, always available to assist. Additionally, the breakfast at the hotel's restaurant was excellent, with a star chef creating delicious omelettes.

Nothing, it is perfect.

The staff was exceptionally friendly and helpful. The made-to-order omelets were the best we've ever had. Convenient downtown location. Separate shower and bathtub in the super clean and awesome bathroom.

None.

The value for money at the hotel was great, and the room had a stunning view overlooking the river. The staff at the JW Marriott were incredibly accommodating and made us feel welcome throughout our stay.

The breakfast option could be improved by offering a greater variety of choices.

We had a great stay here. The location is perfect, just a short walk away from downtown and some great restaurants. The staff is exceptional, always willing to help and answer any questions we had. We also enjoyed the spa and wellness centre, especially the full-body massage that left us feeling relaxed and rejuvenated. The room was comfortable and had all the amenities we needed, like a refrigerator and flat-screen TV. a fantastic experience.

Highly recommend this place to anyone looking for a comfortable stay with great amenities and an ideal location.

We had a fantastic stay at the luxurious JW Marriott in a prime downtown location. The staff went above and beyond when there was a mix-up with our room, promptly offering a new room with a view and even providing a credit as an apology. The room itself was modern, clean, and very nice, offering a beautiful view of the river. The club lounge access was a nice bonus, with friendly and attentive staff. The hotel also offered great amenities, including an indoor pool. we highly recommend this hotel for its exceptional service, beautiful rooms, and great location.

I absolutely loved staying at this luxurious hotel. The customer service was outstanding, making me feel like a VIP throughout my entire stay. The restaurant served delicious food, and the hotel was impeccably clean and smelled amazing. The pool and steam room were a perfect combination of relaxation and stimulation. I could have stayed here forever.

I highly recommend this place to my friends.

Spa and gym were great. Pool and deck were clean and cozy. Towels provided. Pleasant scent in common areas and rooms. Accommodating staff, quick response to requests. Blemish with laundry service but compensated with free breakfast. NYE event was enjoyable with indoor options. a lovely stay.

The attention to detail was exceptional. Compliments at check in, special room, champagne, handmade card - fantastic anniversary celebration! Bed like a cloud, double shower head - total luxury. Friendly staff, gorgeous facility, perfect river location. Delicious made-to-order omelets, exceptionally friendly service.

Nothing not to like!

Rooms have ample space and full of amenities, making the stay comfortable. The breakfast is delicious, especially the egg frittata which is a must-try. Customer service is excellent, providing guests with their needs and going above and beyond when addressing any issues. The hotel's modern interior adds an extra touch of luxury to the experience. A great option for couples celebrating their anniversary.

I had a fantastic stay at this hotel! The cleanliness was impeccable, with a fresh and delightful scent throughout the entire facility. The facilities were top-notch, especially the pool and steam room, which provided both relaxation and stimulation. The location was perfect, as it was within walking distance of everything downtown and situated on a bridge overlooking the river. Additionally, the staff were incredibly professional and courteous.

Can't think of anything.

This hotel offers breathtaking views, comfortable beds, and a friendly staff.

Felt at home instantly, no reason to complain.

During our Easter getaway, we had a fantastic experience at this hotel. The rooms were spacious and well-appointed, offering us a comfortable and relaxing stay. The views from our room were breathtaking, overlooking the river and creating a serene ambiance. Additionally, the hotel's location was ideal, with convenient access to various attractions and amenities in the area. Plus, the staff were friendly and attentive, ensuring that we felt welcomed throughout our stay.

While our overall experience was fantastic, there were a few minor drawbacks. The executive lounge seemed to be understaffed during our visit, which resulted in delays in replenishing food and limited seating availability.

Enjoyed the complimentary parking. We had a great experience in the executive lounge, tasty breakfast and drinks. The gym and pool were clean and well-maintained. Appreciated the Starbucks on-site. Overall I had a pleasant stay at the hotel.

We had high hopes for our stay at this hotel but were left underwhelmed. The location was good with plenty of attractions nearby and a stunning view of the Grand River. However, navigating through the maze-like corridors to reach the room was a hassle. The bathroom was poorly lit, making it difficult to get ready. The friendly staff and clean rooms were a plus, but breakfast lacked options.

The soundproofing was not up to par and we could hear the elevator all night.

We had booked a Beer City USA package which included free parking, club access, free buffet breakfast, and local beers/snacks. The check-in process was friendly and efficient, although there was a minor issue with the room keys. The manager handled it exceptionally well, promptly apologizing and offering a credit. The room itself was modern, clean, and luxurious with a great view. The package also included club lounge access with complimentary drinks and snacks. The amenities, including the indoor pool, were impressive. The breakfast buffet added value to our stay. we highly recommend this hotel for its great location, friendly staff, and luxurious amenities.