Large room with great view and balcony. Quiet location. Close to elevator but noise not bothersome. Friendly and fast check-in. Upgraded room. Comfortable bed with good linens. Nice breakfast menu, fast service, friendly servers. Good value for the price. Efficient and clean bathroom. Spacious and comfortable room. Nice location in financial district. a pleasant stay.

Great location and amenities. Our room had stunning views just like a postcard! Although towels and shampoos were for 1-2 persons, extra ones were provided on request. The staff was friendly and helpful to us. Overall I recommend this hotel!

Spacious suite, great location close to pier and walkable to Union Square, basic housekeeping services, hoping for more room offers.

Felt looked after, nothing too much trouble.

We loved staying here! The hotel is conveniently located next to Chinatown and the Financial District, making it easy to explore the area. The staff were very helpful and managed to get us an early check-in on request. The room was spacious with all the amenities we could need, including a mini-bar and a flat-screen TV. We also enjoyed the on-site restaurant and bar, which had a great selection of food and drinks.

Highly recommended for families looking for a comfortable and luxurious stay.

We had a fantastic stay at this hotel! The room was spacious, clean, and had a great bay view from higher floors. The staff were friendly, helpful, and even offered us complimentary breakfast and WiFi when there was a slight delay with our reservation. The hotel is conveniently located within walking distance to many fine restaurants and famous city sites, making it easy to explore the area.

None.

The hotel is situated in a convenient location, just a 15-minute walk to the heart of downtown. It is also close to the financial district, offering easy access to business centers. The rooms are spacious and modern, with clean and well-equipped bathrooms. The staff provide excellent customer service, ensuring a pleasant stay. Additionally, there is a variety of dining options for breakfast, with plentiful and delicious food available.

One drawback is that the hotel is situated in close proximity to some sketchy areas of downtown.

The service was outstanding and made us feel like valued guests. The staff went out of their way to accommodate our requests and made us feel at home. The bellmen were warm and welcoming, and the front desk staff was efficient and friendly. The location was perfect, close to the waterfront and the historic Ferry Building. The rooms were beautifully designed and luxurious, providing a comfortable and enjoyable stay.

The cleaning service could have been more frequent, as it was only done every 4-5 days unless requested. Additional charges for the use of a microwave were unexpected and could have been included in the price.

Comfortable bed, modern room. Fast room service, great view. Spotlessly clean facilities. Professional and friendly staff. Beautiful location. Delicious breakfast and dinner.

Nothing to complain about at all.

My Christmas stay was fantastic! The two complementary cocktails to welcome me were a great touch, and the Christmas atmosphere in the lobby made me feel right at home. The location was perfect for exploring the city, and the view from my room was breathtaking. Plus, the staff were friendly and accommodating.

The fitness center was a letdown. It was quite small and cramped, lacking the equipment I needed for my workouts.

Great location for San Francisco marathon – close to Union Square, Ferry building, and downtown. Easy to get around. Spectacular views of the Bay and cityscape from the room. Comfortable bed. Good shower and toiletries. Immaculate hotel with friendly staff.

The view was incredible. Staff were friendly and accommodating. Great concierges. Big room with comfortable beds. Close to waterfront. Gym provided free apples. Nice city and bay view. Welcoming bar staff.

Nothing could have been better.

This place is in an excellent location, right in the heart of downtown. I could easily walk to Chinatown and the financial district. The staff here were incredibly helpful and friendly, and they even managed to get me an early check-in when I requested it. The room was spacious and comfortable, with a beautiful view of the bay. The bed was so cozy, I could melt right into it with the fluffy pillows and down comforters. Plus, the 12pm check-out time allowed me to sleep in and relax.

I would definitely recommend this hotel to anyone looking for a luxurious and comfortable stay. The service, location, and amenities here are top-notch.

We had a great time staying at this luxurious hotel. The location was perfect, being close to the financial district and the beautiful waterfront. It was convenient for us to explore the city, with easy access to public transportation and popular attractions. The hotel itself was fantastic, with spacious and well-appointed rooms. We especially loved the high floor rooms, which offered stunning views. The staff was friendly and accommodating, providing excellent service throughout our stay. They even managed to get us an early check-in, which was greatly appreciated.

We highly recommend this hotel to everyone. The location, quality of service, and luxurious accommodations make it an ideal choice for both business and leisure travelers.

Large room with balcony and great city view. Quiet location near elevator, mechanics noise didn't bother. Fast and friendly check-in. Spectacular bay view, beautiful sunrises. Comfortable bed, enjoyed room service. Perfect location for the marathon, close to Union Square and downtown. Amazing customer service, felt like a five-star stay. Will definitely return.

Comfortable bed, excellent standing work desk with accessible power sockets and USB chargers. Relatively quiet rooms. Great gym and friendly staff. Good location with many restaurants and shops nearby. a pleasant stay.