Comfortable stay with friendly staff

The Ponce St Augustine Hotel offers a lovely atmosphere with accommodating staff. Our room was clean and comfortable, though the WiFi was spotty and the door stuck occasionally. Enjoyed the pool area and its convenient location next to the Trolley shuttle. a pleasant experience!

Clean room and helpful staff made for a pleasant stay.

absolutely breathtaking stay at the ponce st augustine hotel with great amenities, stunning views, and wonderful staff that made our trip memorable!

Perfect location, friendly staff, and clean rooms.

Clean rooms with free Wi-Fi and parking. Train noise kept us awake.

The room was clean and cozy, perfect for a romantic getaway. The staff were friendly and attentive, making us feel special throughout our stay.

It was on the pricey side, but worth it for the experience.

From the warm welcome to the clean, comfy rooms, I fell in love! The pool was an absolute dream, perfect for soaking up the sun. Freshly baked cookies in the evening? Yes, please!

Would definitely recommend! ❤️😊

The staff is friendly; thank you, Joel, for the speedy check-in! The pet-friendly policy and the delightful in-house restaurant make this place special.

There’s no elevator, so pack your cardio!

Our family had a blast exploring the top-notch historical attractions in the city, like the fascinating Pirate & Treasure Museum and the thrilling Castillo de San Marcos.

My wife says that a kids' play area would enhance the family experience.

During my xmas stay, the rooms were spacious with modern amenities, including an ice maker and tiled showers with dual heads. The property had a large pool and hot tub, plenty of seating, and even a gas fire pit for evening relaxation. The complimentary mocha lattes and cookies from 3 to 6 were a nice touch.

The small bathrooms and noisy surroundings, including a busy road and occasional train noise, were drawbacks. Limited dining options, with the on-site restaurant only open on weekends for breakfast, meant guests had to venture out for meals.

would definitely book again

Amazing space with a king and queen bed plus pull-out chairs. The shower had two heads. Super clean with tile flooring. Loved the pool area and hot tub. Free mocha lattes and cookies were a nice touch. Great sunset views from the community deck. Perfect spot for exploring historic St Augustine.

Location is a strong selling point—adjacent to the Welcome Center and a short drive to historic sites. Clean, comfortable room with stunning marsh views. Housekeeping was exceptional. The restaurant served delightful Cuban food, with portions ample enough to share. not everything was perfect. Noise from trains and motorcycles disrupted the peace, especially given we faced the tracks. My dog was unfairly called out for barking, despite being well-trained and justifiably alert. Check-in lacked warmth. No shower door resulted in a messy bathroom, and the dirty vent was concerning. While the service staff tried to rectify issues, expectations were high for the rate. With a few adjustments, this could be truly outstanding.

St. Augustine's charm is just steps away from your door

During my stay, I loved how easy it was to explore the area, with historical sites like the Castillo de San Marcos only about 1.5 km away and the delightful shops and restaurants of St George Street just a short stroll of around 1.3 km. The hotel is conveniently next to the welcome center, making it a perfect starting point for weekend walks through the historic district, plus there are several dining options, like a few steps to Zaxby's and charming local spots just around the corner. The vibe of the place was enjoyable, with a refreshing pool area where I relaxed after my adventures, but it would be great to have better crosswalks for safer access to the nearby attractions.

The bathroom was ridiculously cramped; I had to twist and turn just to fit in there. Plus, the noise from the busy road outside made it hard to relax—definitely not what I expected for the price we paid.

The location is perfect for accessing local attractions. The room was musty and not properly cleaned.

The room was clean and appeared recently updated, which was a pleasant surprise. The twin beds were small, more like pull-out cots, but it didn’t hinder our stay. Temperature control was adequate, keeping the room comfortable despite the loud AC. I felt safe with my pet, though the neighbors were a bit noisy until midnight. The handheld shower head was not very functional, and the grab bar location was awkward for my mother. The floors were not as clean as expected; a towel I used was surprisingly dirty. An overall comfortable experience with room for improvement.