I had the most amazing experience at this resort. The service was exceptional and the staff truly made me feel valued. The cleanliness of the resort was top-notch, and I couldn't have asked for a more peaceful and relaxing atmosphere. The cactus garden was a beautiful addition to the grounds, and I even had the opportunity to witness a falconer in action. The resort was spacious and never felt crowded. The ambience was inviting and allowed for both fun and relaxation. I had an incredible stay and will definitely be returning soon.

As young holiday goers, we loved the delicious food at the lower restaurant, especially the egg white frittata and hanger steak. The immaculate grounds and cactus garden were a highlight. The housekeeping and bell staff were very accommodating. The comfortable bed and enjoyable walkway along the cactus garden were also great.

Felt very lucky, no complaints.

The service was exceptional, from the moment I checked-in to the moment I checked-out. I felt like a valued guest throughout my entire stay. The attention to detail was evident, and the staff went above and beyond to meet my needs. The spa and rooftop pool were absolutely amazing, ranking among the best I've ever experienced. The food at the resort was also top-notch, with delicious options that left me satisfied. The accommodations were perfect, providing a comfortable and relaxing retreat. I highly recommend this hotel, and I can't wait to return for another luxurious stay.

Good staff, delicious food, beautiful property, convenient location for shopping, spacious rooms, excellent amenities.

Great Renovation But Bring Your Own Lightbulbs

We recently stayed at The Phoenician and were impressed by the recently renovated rooms. The updated decor and furnishings were stunning. The lamps had very dim LED bulbs, making it difficult to read. We had to buy our own brighter bulbs to make the room more comfortable. Despite this, we still enjoyed our stay and would recommend the hotel for its luxurious accommodations.

The staff are responsive and attentive. Immaculate grounds with a lovely cactus garden. Delicious food from the lower restaurant and great views from the first-floor restaurant. Modern, clean, and spacious rooms with great bathrooms. Quiet location with a nearby walk to enjoy.

Great beds. Friendly staff. Excellent service. Good kids pool. Delicious food. Immaculate grounds. Convenient location. Comfortable bed. Clean room. Nice pool. Courteous staff. Well-stocked mini bar. Efficient staff. Excellent shower. Spacious bathroom. Helpful staff.

Couldn't fault.

The view from my room in building "C" was breathtaking, with Camel Back mountain and a beautiful cactus garden below. The J & G Steak House not only had outstanding food, but also offered an amazing view of the city. The hotel grounds were beautiful, and the staff was great. The golfing experience was top-notch.

Nothings.

I had an amazing stay at this hotel. The location was perfect, being close to the golf club and within walking distance of old Scottsdale, the Arts District, the Entertainment District, and the canal trail. The cleanliness of the room was excellent, and the hotel facilities, including the pools, were top-notch. The staff were incredibly friendly and went above and beyond to make my stay enjoyable.

Cannot find any fault.

Comfy beds, awesome rooms, great pools, helpful staff, good location, clean and spacious.

Nothing, it is perfect.

We had an incredible stay at this hotel! The cleanliness of the entire establishment was top-notch. The hotel facilities were impeccable, especially the beautiful pool area. The location, although requiring a short drive to downtown or Old Town, was in a prime area and close to everything. The staff was exceptional, providing unparalleled service. Special shout out to Emily, who gave us fantastic recommendations for local restaurants and entertainment.

Everything was spot on.

During our stay at The Phoenician, we were impressed by the beautiful grounds and the top-notch facilities. The Ritz Carlton feel of the rooms and the stunning view from our patio added to the luxury experience. The recently renovated spa was a highlight, with amazing massage services and a tranquil quiet room. We also appreciated the clean and inviting pool area, especially the adults-only pool. we would highly recommend this hotel for its excellent service and beautiful amenities.

Great location, spacious rooms, beautiful pools, friendly staff, comfortable bed.

The resort is conveniently located near downtown, offering easy access to restaurants in other buildings. It also boasts a stunning view of the mountain side of the property. The rooms are spacious and well-appointed, providing a comfortable and luxurious stay.

The service at the hotel leaves much to be desired.

This hotel is a luxurious and exclusive venue. the spa and wellness centre provides an enjoyable experience with qualified staff, full body massages and body wraps available. the sun terrace with heated outdoor swimming pool, sun loungers and garden area were perfect for relaxation. Elegant restaurant with a diverse menu and private facilities for exclusive events. Great service, attentive and efficient.

The facial treatment did not meet our expectations due to the lack of a spa lounge. There was some noise from the nearby street.