The location was perfect, being centrally located to everything we needed. The room was clean and comfortable, and the bed was notably very comfortable. The staff was also friendly and polite. a great stay and we would definitely use this hotel again.

Would recommend this hotel.

The front desk staff at Quality Inn was fantastic. Despite being busy with phone calls, they were able to provide great service. The rooms were very clean and comfortable, with a comfortable bed that allowed for a good night's sleep. The air conditioning worked well, even during a heat wave. The pool was a nice addition, with a deep area and plenty of space. The breakfast area was clean and had a good variety of food. The hotel's location was convenient, with many restaurants and shops nearby. I had a very clean, quiet, and comfortable stay at a great value for my money. I would recommend this hotel.

Staff friendly, hallways clean, room pleasant, clean sheets and bathroom, fresh towels. Good for short stay, location convenient for restaurants and events. No breakfast tried. Would use again.

The room had convenient amenities like a microwave and fridge. Comfortable bed and pillows. Nightstand had an outlet extension box with 4 USB ports. Hot breakfast included. Nice exterior, lobby, and room decor. Upscale feel for the price!

The room was clean, well-decorated, and had all the necessary amenities. The staff, especially the woman on Saturday morning, were friendly and helpful. The breakfast buffet was superior with hot and fresh food options. The hotel offers free Wi-Fi and has a well-stocked pantry shop. Housekeeping service was excellent.

Felt completely satisfied, no issues. The beds were comfortable.

Comfortable bed, microwave and refrigerator in room, outlet extension with USBs, hot breakfast included, friendly staff.

Everything was spot on.

The rooms were nicely redecorated and appeared to be clean and comfortable. The beds were also very nice and provided a comfortable sleep. Additionally, the lobby was impressive and well-maintained, creating a positive first impression.

There were several negative aspects of our stay. Firstly, the hotel mixed smoking and non-smoking rooms, resulting in a strong smell of stale smoke in certain areas.

The outdoor pool was a great feature to have during my stay at this hotel. It was clean and well-maintained, providing a refreshing way to cool off on a hot day. Additionally, the room was comfortable and the air conditioning worked efficiently to keep the temperature just right. I also appreciated the convenient location of the hotel, with St Charles just a short distance away and offering a charming setting by the Fox River.

There were a few negative aspects to my experience at this hotel. there was a slight delay during check-in due to their computer not receiving our reservation.

We had a short stay at this hotel before heading back home and we were pleasantly surprised by the friendly and helpful staff. The room was clean and had all the necessary amenities. The hotel's location was convenient, with a great restaurant just across the street. Additionally, the breakfast area provided a decent selection, although the conditioning spray for the waffle/pancake makers could use some improvement.

Cannot find any fault.

The value for our money was great and the room was clean and comfortable. The location was convenient with plenty of good eating places nearby. The staff were friendly and accommodating.

Breakfast offerings could be improved with more variety and choices.

Convenient location, quiet atmosphere, pet-friendly, excellent breakfast buffet, free Wi-Fi.

Nothing, no complaints at all.

I recently stayed at Quality Inn in St. Charles for a business trip and couldn't have been happier. The staff was incredibly friendly and helpful, even going the extra mile to switch my room promptly when there was a smoke smell. The bagged breakfast and snacks were a nice touch, and the room itself was clean, comfortable, and well-equipped with a microwave and refrigerator. The hotel's location near a beautiful park made it perfect for walking my dogs. it was a great experience and I will definitely stay here again when in the area!

Couldn't recommend this hotel more.

The reception was welcoming. The room was clean, comfortable, and centrally located. The bed was notably comfortable.

Polite and helpful staff. Pleasant room with clean bedding and bathroom. Comfortable bed and pillows. Convenient amenities like microwave and refrigerator. Good breakfast options. Outlet extension box with USB ports. Nice exterior and lobby decor. Upscale feel for the price

All was perfect

Comfortable rooms with unexpected amenities: microwave, fridge, ironing board. Convenient nightstand with outlets and USBs. Friendly and helpful staff, offering rides and breakfast. Good location, close to downtown.